Convertible installed a new high-efficiency furnace and a new tankless water heater (gas) a few weeks ago, and it was overall a very positive experience.

I had a few companies give me estimates, but I went with Convertible because of how Mike, the sales rep, was very clear and straightforward with my options. He laid out what he thought my house needed without trying to push only the most expensive options.

On the day of the installation, the guys were very polite and clean. I live in an older semi with a shared driveway, and so it took some careful planning to figure out where to vent both the furnace and the tankless. The installers gave me a few different options and showed me exactly what each would look like before they started, which was very helpful. They also made sure to seal up the old furnace vent (through a chimney) with foam so that cold air could not get back down, which I appreciated.

So far, the tankless has been working great, but I have not yet had to use the furnace. I have used also Convertible in the past for my air conditioner and for servicing, and I recommend them to others.

Michael came the same day we called him. He was most helpful in helping us in deciding the type of equipment best for us by explaining the pro and cons of different furnace and air. Received email with his quote the same afternoon. Installers arrived on time went right to work completed the job and left the area very neat. We are very satisfied with the work the guys did.

Purchased a AC this July and Now in October we purchased a Home FurnaceBoth times they came with a quote promptly and answered all my questions.Quotes are one of the best in the city . Work done was Great. 
Would recommend them to family and friends.
Carlos  

We had a great experience with Chris from Convertible Air. He gave us all the info necessary on HVAC services and presented a great unit to fit our budget, for replacing our existing older system. The installation went well with Ryu and Josh yesterday and we are very pleased with our new Furnace and A/C units!

Marnie and her team were consummate professionals and extremely knowledgeable. We had an extremely tricky set up in terms of where the piping and venting could be run and two other companies had recommended we vent out through the back of the house. Marnie's vast experience indicated that there could be notable issues with this approach and worked with her most experienced team members to figure out a better approach. Despite the complexity of the job, Convertible's quote was extremely reasonable - and we had gotten several quotes. Thanks again for the wonderful service!

The whole experience was great. All steps were prompt and on time and the new furnace works very well. Marnie - my sales person and the office manager - called back to schedule the estimate immediately after i left a message. She showed up on time and was very helpful in explaining options and how the installation would go. She also noticed that replacing my old furnace (21+ years old) entitled me to a substantial rebate from the new furnace company, something none of the other estimators noticed. The installers were friendly, did their thing with the minimum of fuss and cleaned up well when they were done. I especially appreciated the answers to some questions i had about regular maintenance and how to change the humidifier filter.

All in all an excellent experience.

I selected Convertible Heating & Air Conditioning as I purchased an air conditioner from them in 2017 and was pleased with the pricing and service. I am also pleased with the purchase of my furnace and hot water tank. Good pricing and pleasant staff. Everything was cleaned up and garbage removed.

Rick & Charlie did a very professional installation on water heater very pleased with there work and clean up afterwards would recommend them to install anything in the future thank you. J farrell

This is the 3rd time I've used Convertible Air to replace items in my home. This time it was my AC that clonked out, right at the end of the summer. Chris came out to give me a quote and the best pricing on the market.

On installation day, 2 people came. They were fast, efficient and safe. They wore their masks the entire time and left my home (inside and out) clean.

I have recommended and am happy to recommend Convertible Air again and again!

We had a great experience with Convertible. The company was recommended by a neighbour and that neighbour had been referred by a friend. Marnie came by and gave a detailed explanation of the work to be done. She was very knowledgeable. Marnie then emailed a few options and answered some further questions. Once we had decided to proceed with the work, an installation date was scheduled quickly. The installers called to advise about their estimated arrival time. They put down a tarp and cleaned up afterwards.