Stone Selex Inc

Formerly Stone Selex Design
Tile & Stone Contractors
ON L4W 4T6
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Reviews for Stone Selex Inc

Average customer rating:
9.6 10 (144 reviews)

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WillowCat
WillowCat
1 review Etobicoke, ON
10/10

Excellent Company thru all touch points

We just had our basement corner fireplace finished with stone by Selex. The professionalism of this company from the first instore visit thru project coordinator to installer was the best I have ever experienced. All questions thru the process were address fully and timely. The whole process was only about 2 weeks. The installer they use is a true artisan and left our home probably cleaner then when he started.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your kind words. It was a pleasure working with you and we're glad to hear that we were able to provide you with a positive experience.
We hope you'll be enjoying your new stone fireplace for many years to come.

Peter D in Burlington, ON
Peter D in Burlington, ON
4 reviews Burlington, ON
10/10

Rescued our fireplace project

We purchased thin bricks from Stone Selex for our new fireplace. Their sales/customer service were patient and helpful in making our choice decision. They quoted an installation price as well. We checked other installers and selected a contractor (Ram) who advertised on Kijiji as the price was cheaper. Ram arrived on time, set up and proceeded to brick the fireplace. After a few hours we noticed the bricks were not level and advised him. He explained it was the irregularity of the bricks. He continued and the crookedness got worse. We complained again and he responded with noticeable anger saying his wife and child were both sick
and he had to go. He would return the next day and fix everything. He asked to be paid 1/3 of the cost as we had agreed.
When he did not show up next day we text him. He did not reply until the evening stating he was sick and would return next morning. We told him we did not want him to come. We had to clean up the mess he left.
We contacted Karen at Stone Select and asked if they could finish the
job. She called us and told us they would be happy to do the work at
approx cost first quoted and supply additional bricks as needed as they
had to tear down the already installed bricks and start over.
Andriy from Stone Selex came, covered furniture and floors, explained
what he would do and quickly got to work. He used a laser level and
created a level masterpiece that looked amazing. He grouted the bricks,
cleaned up the fireplace, checked everything, cleaned up and was
finished by around 5:00PM. He did it all in one day.
We are so grateful that Stone Selex saved our fireplace. Karen used extra
effort in scheduling and pricing to mitigate the mess left by Ram the
sloppy inexperienced original contractor we first selected. Thank you Stone Selex. Much appreciated.

Approximate cost of services:
$1,700.00
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Bob from Oakville in Oakville
Bob from Oakville in Oakville
2 reviews Oakville, ON
10/10

Very Professional

I dealt with Andrew (managing partner) and Ted (no title). Both were very professional and answered all of our questions. Ted also gave us advice regarding picking a mantel, applying Danish Oil to the mantel to get the effect we desired and even came out to our house to ensure that our existing structure would support the additional weight. The one other person we dealt with was Karen (no title) but was the obvious boss of the place. Nothing happened or moved without her signature. She was very efficient. The last person was Andriy who was the installer. Not only was he a good stone mason but also had an artistic flair in cutting and placing the stones. He also showed great respect for our property ensuring all was protected and covered and ensured the site was totally clean at the end of both days. From the time we agreed to proceed to date of finish was less than two weeks (installation was one & a half days only). Couldn't ask for better service.

Approximate cost of services:
$5,400.00
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Private User
Private User
Private User reviews Burlington, ON
10/10

Stone Selex stacked stone veneer installation

Stone Selex "Karen P." was our project manager and she saw our work completely from start to finish. Communication was clear and cheerful, project corrections identified and immediately resolved. Date planning and execution was spot on. I don't think we could have asked for anything more. In regards to execution: Contractor "Andriy H." was a laser-focused machine. He did not waste time setting up, deploying foundation and the Stone Selex product, work the trim and caulk, while consistently and completely cleaning up after each work day. The results were fantastic. The work area encircled about three quarters of the house. A strong and robust-looking Selex product. Solid workmanship. Maybe there was luck on our side as the weather was stellar for early April, but I don't think otherwise would have changed the quality of the execution. Based on our experience with Stone Selex, I strongly recommend them.

Approximate cost of services:
$14,000.00
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Mark in Windsor
Mark in Windsor
0 reviews Windsor, ON
10/10

Used them several times

Great company, and truly honest business people. I wish more people ran their business like this!

Approximate cost of services:
$10,000.00
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amazing work
amazing work
2 reviews Mississauga, ON
10/10

stone facing

Let me start off by saying, the craftsmanship was second to none. The installer was very careful as to not mess up our newly concreated walkway and driveway. Companies say things the customer wants to here, but in this case, they delivered what they promised. He was on time and very detailed orientated. The customer service was exceptional, transparent and forthcoming . Never did I feel it would be a hit and miss with the communication process. My wife and I are more than satisfied with the overall experience. I would recommend them to all my neighbors, family and friends.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your kind words.We really appreciate you taking the time out to share your experience with us. We are very happy you are pleased with the installation.We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Stone Selex Design

maggie.msmn5g5 in Toronto
maggie.msmn5g5 in Toronto
0 reviews Hamilton, ON
10/10

Changing out wood facade for stone with Stone Selex

We had the most amazing experience with this company.
Our initial contact enquiry was handled by Karen. She answered all my questions and gave me so much information in an extremely friendly manner. Nothing was too much trouble for her. She asked us to send in a picture and measurements, which we did. (Thankful for a husband who is good with numbers) We then made an appointment to go to the showroom to select our stone. Andrew was very helpful and knowledgeable and walked us through it in no time flat. We were given a quote and promised installation within two weeks. The next day we had a phone call to say they could start the next day. Greg, the master stone mason arrived promptly. He was friendly, conscientious, a master at his craft, and did an amazing cleanup job after the project was completed.

Approximate cost of services:
$4,820.00
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Company Response

Hello Maggie,
Thank you for your fabulous review. Your kind words mean the world to us. We are very happy your are enjoying the new stone look.

Stone Selex Design

Felipe in Toronto
Felipe in Toronto
1 review Toronto, ON
10/10

Brick Installation - Apartment

Needed some brick work done to the inside of my apartment. Visited Stone Selex to look at the types of brick they had in stock and found some beautiful reclaimed brooklyn brick. Inquired around for installation, including Stone Selex and they by far had the best customer service (Karen). After Karen patiently answered a lot of my questions, I decided to proceed with Stone Selex and they were able to come in within a couple of weeks and did a fantastic job.

The price was definitely a bit more that what I had hoped but like the saying goes, you pay for what you get. Installation was quick and done very well. The installers really cared about how the work came out.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for the review Felipe. Your kind words mean the wold to us. I bet your feature wall with The Reclaimed brick Brooklyn looks amazing. It was a pleasure working with you as well.

Stone Selex Design

Glenn M.
Glenn M.
2 reviews Mississauga, ON
10/10

Refacing Window Boxes

Thrilled with my recent project from Stone Selex. Great customer service, fantastic selection of options and a dedicated and meticulous installer. A facelift for my house that integrates perfectly with the existing brickwork and rooflines.

Approximate cost of services:
$12,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Brick Wall

After our initial contractor didn't work out, we immediately began searching for a new one that could do a brick wall for a condo. Fortunately, we were able to find Stone Selex! We corresponded with Karen, who was very friendly and professional and was able to answer all our questions! We were able to rent the samples from their warehouse (quite heavy!), and the process was also very quick and easy. Everything was done via email and phone calls!

Adam and his partners were our contractors when he came to do our wall. It turned out beautifully and we are incredibly happy with it. They were friendly and professional, and answered our questions about the wall. We would definitely recommend Stone Selex for anyone interested in doing some renovations for their home!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your kind words. We are so happy you are enjoying your new wall.

Stone Selex Design

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stone Selex Inc

Siding, Stucco, Stone, Brick, Masonry and Fireplaces
From design to installation, Stone Selex Design is a premier company with over 20 years of experience providing both residential and commercial customers with quality installation and a high level of customer satisfaction.

Stone Selex Design is committed to providing full service installation for your exterior or interior stone veneer project. We also provide installation of stone veneer, stucco, brick, masonry and fireplace transformations.
Design your own project with the NEW Stone Veneer Visualizer and have Stone Selex Design install it for you. The Visualizer gives you the ability to envision your project from the comfort of your computer screen. It has the power to transform a photo of your home into a professional digital rendering by adding siding, stucco and stone.
Make your home the talk of the neighbourhood with stone and stucco, or stone and brick, or siding and brick, stone tile and wood siding. The possibilities of style and colour combinations are endless. A Stone Selex Design project manager will help you with each stage of your project from where to add stone, stucco, siding, brick and masonry and provide you with a quote for our installation services provided by our experienced masonry installers.
If it’s a fireplace that you want to create or just simply add stone or masonry, Stone Selex Design and the visualizer can help you with this too. While you are in the planning stages of your fireplaces transformation the visualizer is a great tool to use. Look through photos for ideas and see what others are doing and then come to Stone Selex Design and ask us to install it for you.

Visit us here:
https://twitter.com/StoneSelex
https://www.facebook.com/StoneSelexInc/

CATEGORIES
Tile & Stone Contractors, Masonry & Bricklaying, Siding, Stucco, Fireplaces, and Interlocking Stone
PRODUCTS
Manufactured Stone, Decorative stone, Natural Stone Veneer, Canyon Stone Veneer, Canyon Brick Veneer, Stone Fireplace, Natural Stone, Stone Panel,Stone Wall,Home Stone, Cladding Stone
SERVICES
Stone Installation, Exterior and Interior Installation, Stone Fireplace Package Installation, Stone Sales, Design Consultation, Free Quotation, Sample Board Rentals
BRANDS
Canyon Stone, Canyon Stone Canada Natural Stone Veneer, DIMPLEX Electric Fireplaces
STYLES
Canyon Stone Veneers, Quick Fit Stone Veneers, Natural Ledge Stone , Quartzite Ledge, Natural Stone Veneer, Brick Veneer, Stone Panels, Wall Brick, Wall Panels
SPECIALITIES
lightweight manufactured stone veneer, natural stone veneer, brick veneer, thin cut stone panel, interior stone, exterior stone, wall stone panels
WEBSITE
http://www.stoneselex.com
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
15
RETURN POLICY
All Sales Final No Refunds No Returns
PAYMENT METHOD
Visa, Master Card, Debit, Cheque
LICENSES
T85-3953274
MEMBERSHIPS
BILD, Canadian Home Builder's Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.