HomeStars
Waterproofing
Umbrella Waterproofing, Drains And Plumbing Solutions
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Umbrella Waterproofing, Drains And Plumbing Solutions

Average customer rating:
9.9 10 (162 reviews)

Sort by

Sarah in Toronto
Sarah in Toronto
11 reviews Toronto, ON
10/10

Replace Sewage Pipes / install copper water pipes & backwater valve

Umbrella were very professional. The replacement of sewage pipes was tricky for us in that the basement was already ostensibly "finished" - so we had been rather sad about the prospect of drilling up tiles and removing the flooring in the "newly renovated" house we had bought only the month before. Vlad's team did a great job installing the pipes through just a few strategically placed holes. They worked very hard and were finished quite quickly. (3 or 4 days). They also had to remove patio stone on the outside and this was replaced as well as we could have expected. We would certainly use them again.

Was this review helpful?
Sandor
Sandor
0 reviews Hamilton, ON
10/10

Waterproofing the entire house, 75% exterior, 25% interior, sump pump install

Shortly after purchasing our new home, my wife and I quickly realized that there were some major water seepage issues with the property. We did extensive search for a reputable waterproofing company, checked with the Better Business Bureau, reviewed all comments from people online, checked history regarding quality of work and the result of our search (by process of elimination) boiled down to two waterproofing companies, one of which was Umbrella Waterproofing. We ended up choosing Umbrella because they had slightly more positive reviews than the other. We were super impressed with their work from the beginning. They quickly answered our call, scheduled a site visit, assessed the situation and discussed the cause of the problem and the most cost effective way to fix it. Vlad and his team showed up always on time as promised and HAND DUG up the perimeter, which was mind blowing as all other waterproofing companies used big machines (which means more damage to the landscape). They saved two trees around the property which would have been heart breaking to lose, did one side at a time and waterproofed the house within 14 days (weather permitting). They returned the property to a very clean state, took away the debris and cleaned up after themselves. We did a "recheck" for water issues a year later and the results showed a now completely dry basement. Everyone at Umbrella were amazing and super helpful in all aspects. I would definitely recommend them.

Was this review helpful?
Mark Irvine from Toronto
Mark Irvine from Toronto
5 reviews Toronto, ON
10/10

waterproofing, backwater valve, replace old pipes

I was really satisfied with the work that was recently done at my house by Umbrella. From the initial estimate, to the scheduling, to the work itself, the Umbrella staff were on time, polite, clean, and capable. Vlad made sure to inform me in detail about all of the possible options, including the various prices, so I felt comfortable with the decisions I made. My basement already feels less musty! I would definitely recommend Umbrella for waterproofing jobs.

Was this review helpful?
Don Chapman in Thornhill
Don Chapman in Thornhill
1 review Vaughan, ON
10/10

Exterior basement leak

We received 3 quotes and Umbrella was the most reasonable. They also were the most knowledgeable. Their assessment and recommendation was spot on to resolve the basement leak. They also provide a 25 year warranty.

Was this review helpful?
Company Response

Thank you very much Don for choosing us. Your business and your feedback are very valuable to us. Thank you taking your time to share your experience. All the best to you from Umbrella team!

Movekat
Movekat
3 reviews Toronto, ON
10/10

The best home service we've ever had!

Vlad (co-owner) was professional, thorough and very detailed with his assessment of our water damage. He clearly outlined and quoted potential work, then started by using humidity sensors and camera scoping to determine next steps. The 2 others quotes I had involved digging inside the house to waterproof, but Vlad recommended outside work so our stone would not continue to get wet and deteriorate. Not only did Vlad's 4 workmen toil non stop for 3 days in 38 degree humidity, they dug down by hand to the foundation in between our houses in less than 3 feet width! This is how we knew Vlad was not just fulfilling the job, he was getting it done right. The men worked so hard.

Supporting Vlad is Bohdana in the office. She is incredible, right on top of the jobs, working all hours of the day/weekends, making sure I was kept informed and happy. Regardless of her extraordinary work hours, Bohdana was always pleasant, kind and respectful. Admirable for someone working around the clock during these beautiful summer months.

I cannot say enough about how impressed we are with this team. Will definitely use Umbrella again for any relevant work to be done here.

Having trouble loading photos, will try again.

Was this review helpful?
Zeina in Toronto
Zeina in Toronto
2 reviews Toronto, ON
10/10

Absolutely loved working with them!

Was fantastic working with them. They are knowledgeable and did the work as they said they would. After meeting several companies I liked them the most. Their pricing is reasonable, and comes with a 20 year warranty, that’s why they complete the work accurately! They did waterproofing work around our house and installed a clean out. Vlad was patient and explained everything thoroughly. The only thing is we’re still waiting to get the documents from them to submit to the City, we’re patiently waiting still, 1.5 months after the work was done.

Was this review helpful?
Brian in Toronto
Brian in Toronto
0 reviews Toronto, ON
10/10

Basement drain clog

I called Umbrella Waterproofing on a Saturday afternoon to help with a recurring basement drain clog issue. Bogdana from dispatch was helpful in first assessing the situation, and sent Vlad for an in-person consult the same afternoon. It was clear that Vlad was knowledgeable on the topic, but was also very upfront with his recommended approach and quote. After surveying the drains with a scope, he noted a quick fix solution to get the drain unclogged, but also recommended a long-term fix that would get to the heart of the problem. He was not pushy, but laid out the options and costs clearly. I ended up going with the long-term fix as well, which involved his team coming back for a second day to remove the tiling and the full replacement of the drain system in the laundry room. The team was able to get what seemed like a rather involved job within 6 hours. I would not hesitate to recommend Vlad and his team for similar issues to others.

Was this review helpful?
Matt in Toronto
Matt in Toronto
0 reviews Toronto, ON
10/10

Basement waterproofing and plumbing, drain work

Vlad and his crew did an excellent job with our basement waterproofing and plumbing work. He explained everything very thoroughly and the crew were total professionals, from start to finish. We had a couple of unexpected finds once the job got started (old home) as well as a few things we wanted to add on as far as upgrades and they were able to do exactly what we wanted, and at a good cost point. I highly recommend them.

Was this review helpful?
fatimabenzie
fatimabenzie
10 reviews Mississauga, ON
10/10

Plumbing stack replacement

This is the second time I'm using Vlad and his crew. They are very knowledgeable and willing to help. All my questions were answered with full explanations and they truly know what they are talking about! The work they did was impeccable and everything was cleaned up after. I have no issues choosing Vlad and his crew should I need them again.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Waterproofing

We had Vlad come over to give us a quote and let us know what his company would do to ensure a clean, dry basement. His quote was in line with what we had received from other companies, but he took extra time to answer every question, provide reassurance, and map out possible scenarios. He gave us three options for the work and provided excellent communication and potential cost breakdown for if unforeseen problems arose. The company kept open lines of communication throughout and the work (waterproofing approx 41 ft to the back of the house) was done in a very timely manner. Our yard was put back exactly as it was found with no damage- every precaution was made even with promises to return in the spring if the ground hadn’t settled the way it was anticipated. Vlad was very patient and understanding of our concerns and extremely helpful- we appreciate everything he and the company did for us!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Umbrella Waterproofing, Drains And Plumbing Solutions

CALL US TODAY! 647-408-3262

We are reputable plumbing and waterproofing company that offers top services and affordable prices that help you save money and guarantee quality results. We guarantee you Peace of Mind.

We are family based business that works on independent basis therefore we are able to compete in prices and offer our customers non-beatable quotes. No high prices, no aggressive sales, no commission based contractors, and no pressure – it is our policy.

Our company is an expert in all areas of plumbing (residential, high-end commercial & industrial), waterproofing (exterior & interior waterproofing), all foundation repairs, drain repairs, underpinning and basement lowering. Our wide range of services includes thorough diagnostics, camera inspections & no dig technologies – air lining pipe bursting, which save your landscape and provide clean results.
If you require free estimate simply give us a call and our licensed technician will discuss your needs, work within your budget and offer an effective solution. Our job speaks for itself. Once you call us you will be worries free. Call today 647-408-3262 or 647-297-6947
We run our business with integrity and treat our customers with respect.

We GUARANTEE YOU PEACE OF MIND at a fraction of the cost.

CATEGORIES
Waterproofing, Drain Services, and Plumbing
PRODUCTS
We are the EXCLUSIVE carrier and the ONLY distributor of the top of the line newest technology moisture meters (designed and manufactured in Europe) - deep probing, non destructive and accurate; which we use to detect and to measure the amount of moisture in concrete and other building materials. When you are purchasing a house or you are concerned about dampness and moisture in the walls (especially basement), contact us to inspect the walls with one of our meters! 100% Accurate! No faulty results! This will save your money!
SERVICES
Umbrella Waterproofing, Plumbing & Drains offers: All plumbing repairs and installations; Exterior Waterproofing; Interior Waterproofing; Full Drain Services; Underpinning; Basement floor lowering; Concrete floor installation; Emergency Services: drain cleaning, building drain replacement, water pipe burst repairs, video inspection of drains & snake cleaning; High Pressure Water Jetting; Sum pump installation; Back flow prevention; Backwater valve installation; Sewer Ejector installation; Trench-less Technology; Weeping tile systems; 4 layer waterproofing technology; Underground waterline upgrade; No digging technologies (air lining pipe bursting) - save your landscape!
SPECIALITIES
We offer the newest technologies and use powerful machinery: Power Flushing; Trench-less technology; Moisture measurement in walls (most building materials); No digging technologies
WEBSITE
http://www.yourumbrella.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Cash, Visa, MasterCard
LICENSES
P License: 1256
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide you with free estimates and prices upfront before we start.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Transferable Warranty on All Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.