Reviews

10/10

Thank you Markham Garage Doors for the installation of a new garage opener by LiftMaster. Our journey began with several conversations with the Markham Garage Doors staff, including Chris, Frieda and Louis. As this is our first time replacing the garage opener, all the staff members treated us with respect and patience. We initially wanted to repair the garage opener, but because of its age, we sought advice to repair or to replace. Throughout the multiple conversations, honest expert advice was provided and there was not a moment of pressure to buy or upsell. In the end, we decided on a new unit because of the belt drive, quiet performance, lifetime warranty, and the WIFI capability of the LifeMaster garage opener. Gustavo was our installer and he called prior to arrival, worked efficiently and professionally to take down the old unit and replaced with the new unit. After his work, he taught us how to maintain the unit and showed us the lubricant that should be used. Lastly, he examined the other parts of our garage, including the door, hinges and spring, to ensure a good working condition, and lubricated the parts. We were also interested in the capping and he got us a quote right away from Louis. All in all, we would recommend Markham Garage Doors to our family and friends because of their values, quality work and client-centric service! Thank you Gustavo, Louis and the rest of the Markham Garage Door team. We wish you all the best :)

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Company Response

Thank you for taking the time to outline your buying experience. We can't thank you enough for supporting us publicly. Your review will help many buyers make a decision on what company to choose. Once again thanks for you support and your wonderful review. Cheers Markham Garage Doors

10/10

We had a wonderful experience with Markham Flooring. We walked into the store knowing limited about hardwood floors, and left with knowledge, shared experiences and confidence in our selection. Richard welcomed us into the showroom, showed us a variety of hardwood brands and color, and explained the textures, width and types. He recommended the Mirage hardwood and we felt in love at first sight. After the visit, we emailed Richard back and forth to finalize a quote. In the end, we went back to the store for a second time to view the samples and came away with an order of the Mirage Maple Rio Cashmere Exclusive solid hardwood for our second floor. The order came within two weeks and was notified via phone and email. The communication, professionalism and customer centric service demostrated by Richard was top-notch and we would definitely recommend him to our family and friends! Thank you again for your service and all the best to the Markham Flooring team, on behalf of our family!

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Company Response

Jessica and Tommy, Thank you for the kind review. It was a pleasure working with you and we look forward to working with you again in the future.

10/10

What an amazing experience it was with Watermart! The installation of the water softener began with George - he came to our home on time in the 1-hour agreed upon interval, assessed the situation in the furnace room, explained and answered my questions of the system and procedures involved, installed the softener with care, cleaned up the working area, taught me how to maintain the unit and the salt preferred. He was kind and patient in answering all of our questions. He also followed-up the next day to add a foam around the tubing to avoid direct contact with the metal vents. Thank you George for your time and efforts! Equally amazing was Donna - who answered our initial request for a water softener. She inquired about our home and offered an option that met our current and future needs. She was genuine, did not pressure us to buy, and allowed us to take our time to examine and review all options available to us. In the end, like many of the other homeowners on HomeStars and Google, we are extremely satisfied and happy with the service and products provided by Watermart. The team truly puts their clients first and offers a first-class customer experience!! We wish all the best to the Watermart team, on behalf of our family, and we look forward to working with you again on future water system needs for our family.

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Company Response

Hi Jessica and Tommy. Amazing! I'm so happy to hear that your experience with Watermart was "amazing". We are very lucky to have George on the team. He has about 15 years of experience, is very detail oriented and is a good guy. I'm glad to hear that your experience with him was very positive. Donna is also a great person to work with. I'm equally as happy to hear that your experience with her was a good one. As a policy we don't up-sell or pressure - this may be good for business in the short term - but creates negative energy and I don't think it's good for business in the long-term. Thank you so much for your business and for taking the time to write this review. It is very much appreciated by the whole team. Please get in touch anytime if you have questions. Sincerely, Dave, George, Donna and the rest of the crew at Watermart.

10/10

We had an extremely positive experience with Reliance. It began with our advisor, Michael, who completed an initial in-home consultation about a new furnace and a new humidifier in our basement. The package that he designed for us met our needs and our home size. He did not upsell us on a higher model and was very thorough in explaining all of the details since we are first time home owners. His experience as an installer really helped put us at ease. He was able to schedule an installation shortly after. The installers, led by Sepehr, were on time and worked well together to install both the furnace and the humidifier. He also installed the Google Nest and taught us how to operate them. He even helped us to cap the gas line that leads to the BBQ in the backyard. After the installation, we had a few questions and Michael came back to our home, examined the work done and discussed the rationale of the work completed and how they were accordance to codes. We felt a peace of mind and we appreciate the work by Michael, Sepehr and his partner. Thank you!!

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Company Response

Thank you for this amazing review. We are grateful for your support! - Gemma

10/10

Stefano is an amazing home inspector! As first-time home buyers, we knew limited information about the home inspection process, the details of the home and any potential "red flags". He exceeded our expectations and went above and beyond! First, he came early to the property to examine the exterior. He allowed us to shadow him so that he could show us what the issues were and how to address them. He took detailed notes, took photos and had a detailed report for us. He answered all of our questions with fulsome explanations during the inspection. He was patient, kind and caring! When we had questions after the inspection for home insurance, we texted him and he called us immediately and provided the answers to us. He really cares about his clients and we are very grateful!! All in all, I would recommend Stefano to my friends and family!

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Company Response

Hi Jessica & Tommy,
It was a pleasure!
Thank you for the amazing review.
We take every opportunity to provide the best possible inspections and service. I am here for any further questions you may have as well, so feel free to contact me anytime.
Thank you again for the review.
Enjoy your new home!
Stefano Ramacciato
Quantum Home Inspections