Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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85%

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Reviews by rating (past 12 months)
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Best of 2021 winner 8 timesBest of 2021winner 8 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (11866 reviews)

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Allison
Allison
0 reviews Toronto, ON
10/10

Great job

I received excellent customer service from everyone at Reliance. Mike did a great job removing our old water heater and installing a new one. He was friendly, fast and professional.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing repair

Troubleshooting and flushing of water system to remove resin pellets from failed soft water system. Technician was efficient, knowledgeable and pleasant. Took approximately an hour and sales agent was called to to come over and advise on a new soft water system. New system installed next day.

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Company Response

Thank you for choosing Reliance Home Comfort for your plumbing needs. We appreciate your support. - Gemma

Manoj in Toronto
Manoj in Toronto
0 reviews Toronto, ON
10/10

blockage In hot water tank

Steve visited me and it was like hanging out with a friend. Friendly, positive and great customer service. He was great explaining everything and it was easy to understand the issue. He fixed it in quick time. Thank you so much Reliance Home Comfort.

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Company Response

Thank you for choosing Reliance Manoj! We really appreciate you taking the time to share your experience with us.- Gemma

Julie in Mississauga
Julie in Mississauga
0 reviews Hamilton, ON
10/10

Replaced Water Heater

The service techs from Reliance were amazing! Professional, friendly, and tidy. They are very knowledgeable and let you decide what service and products are best for you. I would totally call them again for support.

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Company Response

Thank you for your amazing review Julie and for choosing Reliance Home Comfort! - Gemma

Rida S
Rida S
0 reviews Windsor, ON
10/10

New Furnace /AC

Gus educated us about the new furnace and we agreed to get new one. They installed new furnace and ac . I must say they did a superb job. Very clean and neat.

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Company Response

Hi Rida, thank you for choosing Reliance Home Comfort for your furnace and a/c. We appreciate your support. - Gemma

Terry Roberts from Calgary
Terry Roberts from Calgary
5 reviews Calgary, AB
10/10

New furnace installed no fuss, no muss

Daniel came to our house in answer to a request to Reliance for information about a new furnace. Daniel was polite, professional and great to have in our home. Daniel provided all the facts about our original request and then after some discussion proposed a different furnace. He then provided us with all the information regarding the new proposed furnace. He provided the information in terms that my wife and I could easily understand. Then he provided us a with a great deal and gave us time to think about and discuss both the new prosed furnace and the pricing. When we accepted the proposals, he came back and walked us through the final contract signing and got us ready for the installation of the furnace.
Two very professional, efficient and polite installers, removed the old furnace and installed the new furnace in a very short time and Daniel came by to see about the installation. One of the installers provided an explanation of how to use the furnace controller. The final clean-up was done very well.
After our experience with Daniel, we would surely recommend Reliance for anyone requiring a new furnace.

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Company Response

Thank you for choosing Reliance Terry! We really appreciate you taking the time out to share your experience with us.- Gemma

Flora and Joe
Flora and Joe
0 reviews Burlington, ON
10/10

Furnace and air conditioning service

Peter did our annual Furnace and Air Conditioning service on our rental units. Excellent friendly and professional service. Met all protocals re Covid. Thank you and keep up the good work Peter.

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Company Response

Hello, thank you for your positive review! – Summer

Private User
Private User
Private User reviews Brampton, ON
10/10

Plumbing services

I have subscribed to a reliance plumbing plan at $20pm and I am happy with the quality of service and courteous staff. Will recommend anyone looking for a reliable plumbing contract. It was a hassle free experience

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Company Response

Hello, thank you for your great review! – Summer

Stan in Oakville
Stan in Oakville
0 reviews Oakville, ON
10/10

RELIANCE HOME COMFORT Plumbing Protection Plan

I subscribe to reliance home Comfort Plumbing Protection plan. The shower knob to turn water on/off, hot & cold broke. Reliance dispatched a plumber(Rob) the very next day.

The plumber was friendly, professional and highly experienced. He replaced the broken knob and replaced the cartridge.

The cartridge was installed more than 11 years ago upside down., so hot was cold and cold was hot. He fixed that 11 year old problem!

The knob always had friction, meaning you really needed to hold tight and turn to run the water and pinpoint the exact comfortable water temperature. - He fixed that too!

Glad I have the monthly plumbing protection plan. It saved me hundreds of dollars and time over the years. When faucets don't work, or a leak springs up, I call reliance, they send a plumber and fix the problem, all parts and laour free!

Thank you Reliance!!
Service Call ID 3093013

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Company Response

This is wonderful to hear Stan. Thank you for your excellent review and for taking the time to share your experience.- Gemma

Roop in Brampton
Roop in Brampton
1 review Brampton, ON
10/10

Water Softener Installation

Reliance service and sales representative Harpreet Singh was extremely knowledgeable, professional, and genuine in providing information pending my Water Softener Installation. I am relieved that Reliance continues to employ such proud and dedicated representatives.

Thank you.

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Company Response

Thank you for your wonderful review Roop. We appreciate your support.- Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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