Reliance Home Comfort

Heating & Air Conditioning
51 Simcoe Street South Oshawa ON L1H 4G4
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85%

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Best of 2019 winner 6 timesBest of 2019winner 6 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (11255 reviews)

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Neal in Thornhill
Neal in Thornhill
25 reviews Vaughan, ON
10/10

Nest thermostat / C-wire addition

Nest Thermostat was exhibiting erratic behaviour with my A/C unit whereby it was ramping up and down repeatedly. In doing some research, we found that the Nest thermostat requires the addition of a C-wire. Contacted Travis at Reliance Home Comfort as per the Nest website. Travis came and added the extra module with no issues. Nest thermostat and my HVAC system work great now.

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Company Response

Thank you for the great review Neal! ~Jessica

Varaleau in Aurora
Varaleau in Aurora
7 reviews Toronto, ON
6/10

New air conditioner and furnace filter

The Reliance salesperson and installation staff were all very pleasant and they were all very happy with Reliance as an employer. (which is important to me) However, they were uniformly disorganized. The AC installer had the wrong coil and had to wait for a new one; ran out of gas and had to run to the store for more; and then forgot to install the thermostat and forgot to leave a cover for the AC. I asked for the AC cover 4x and finally received one that was too small. Ten days later and I still don't have a cover and the thermostat still hasn't been installed. The filter was installed quickly but the installers didn't explain how to replace the filter or what kind of filter to use. They left the instructions at the back of the furnace without telling me. Pleasant staff but very disorganized. I sure hope the AC works.

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Company Response

Very sorry to hear about this experience. If you require further assistance please feel free to email me. jdeboo@reliancecomfort.com ~Jessica

Private User
Private User
Private User reviews Toronto, ON
10/10

Tim the plumber was fantastic

Sewage area. Tim did all diagnostic and advised accordingly. He was professional and explained process as he was working. I would recommend Tim and reliance team especially in emergencies. Thanks.

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Lynn Rudd in Wallaceburg
Lynn Rudd in Wallaceburg
0 reviews Chatham Kent, ON
10/10

Slow tub drain in Wallaceburg

Very friendly and a professional tech ( Ron). Completed job in less than 30 minutes. He covered his shoes prior to entering our home and explained what he was doing and how to prevent the problem in the future. I would highly recommend this service to my family and friends. We won’t hesitate to call Reliance for anything we need help with. Excellent customer service, 10 out of 10!!

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Jim in Welland
Jim in Welland
1 review Welland, ON
10/10

Hot Water Heater

The technician explained what he was doing and why. He arrived earlier than expected and had the problem solved in 20 min. He was very courteous and respectful of our home. Very satisfied

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Annual service

Excellent service from nick. He was in completing the annual service. We had questions about the new best that we purchased, which we able to answer. We also had questions regarding our furnace age and he was able to advise on the current status of the furnace and provide us with a the name of a sales rep if we wanted to discuss replacement. It was a great experience even though I heard that we may want to look into replacement options given the age of the furnace

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Karen in Thunder Bay
Karen in Thunder Bay
0 reviews Thunder Bay, ON
8/10

New hot water tank A/C and furnace

The salesman Vince was excellent, as were the installation guys. My problem is with the call centre and getting service to even come during a reasonable time frame. Without a furnace since Thursday I couldn’t get a service man until Saturday to even determine the problem, which happened to be the motor . The first couple days were cold in which I had to buy a electric heater. I however submitted the receipt and am told I’ll be reimbursed Thank you

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Private User
Private User
Private User reviews Burlington, ON
10/10

Heating /ac maintenance

Helpful service very personable, informative, kind and thorough work. Very happy with this service call. I feel like our unit will run better and that we will be able to maintain it far better than ever before

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Leonard in Milton
Leonard in Milton
0 reviews Milton, ON
10/10

Service call

Great work by Angelo. He was thorough and serviced the furnace and A/C.
He did fine tuning of the central air.
I am satisfied with the service of the technician and Reliance Home Comfort.

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Gerardtd in Brampton
Gerardtd in Brampton
0 reviews Brampton, ON
10/10

Dino is awesome and the best technician.

Dino serviced my A/C and is very professional and the most efficient technician I've met! He washed the a/c coils and provided me inputs on how to take care of my A/C.

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Company Response

Thank you for the great review. We appreciate you taking the time to share your experience with us. ~Jessica

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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