Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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85%

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Reviews by rating (past 12 months)
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Best of 2020 winner 7 timesBest of 2020winner 7 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (11749 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Great Service on Air Conditioner Repair!!

James from Reliance was professional, thorough, and very kind given my anxiety about having repairs done at home during the Covid pandemic. I was very impressed with the care he took in solving my AC problem and also in explaining what he did to fix the unit. Thank you again James! :)

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Private User
Private User
Private User reviews Aurora, ON
10/10

Sales Rep Kris Tremblay

Kris went above an beyond in a heat wave to get the job done. He took the time to thoroughly explain every step, product And installation.

Friendly , affordable and efficient service. Thank you. Linda

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Alc

Good service. Came right away.very professional.knew what she was talking about. Not overly aggressive. Came up with different options. Was very happy with service and agent. Would recommend the company.

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Amjad in Brampton
Amjad in Brampton
0 reviews Brampton, ON
10/10

AC repair

Vedesh from Reliance was great, he fixed my AC outside in the rain, much appreciated! I was expecting him to reschedule the service call due to heavy rain, but he put on his coat and fixed my AC

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Reta in Oshawa
Reta in Oshawa
2 reviews Hamilton, ON
10/10

A/c maintenance

New a/c was not cooling upper floor and was making a loud grinding noise. Also new heater was creating loud banging noises within the ducts. Mike vesich was able to explain the reasons and took action to repair everything immediately! Ver professional and knowledgeable

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Kristi H in Newcastle
Kristi H in Newcastle
0 reviews Newcastle, ON
10/10

Furnace Fan Service

Kyle was very professional and knowledgeable when we needed the speed on our furnace fan increased. He answered any questions we had and was very informative. Would ask to have Kyle come back any time if we have any other issues.

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Yulia in Ottawa
Yulia in Ottawa
1 review Ottawa, ON
10/10

Old hot water tank replaced quickly and professionally

I needed an old hot water tank replaced, and the company sent a subcontractor from another company to do the job. Initially I was concerned by the subcontractor aspect, but I had no reasons to be worried. Joe was courteous, arrived early (with my permission) and had the tank replaced in about 30 minutes. He was pleasant and professional, and he took the time to answer all my questions about the new tank. Thank you Joe!

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Richard from Toronto
Richard from Toronto
4 reviews Vaughan, ON
10/10

New water heater

My water heater caused a flood and stopped working on Sunday morning. Called Enercare (my provider-rental) and they were rude and said they could not replace it until Thursday afternoon. Totally unacceptable! Called Reliance and said I could get it same day (Tuesday). Derek and Min came to install and made it happen even though there were some snags. Very professional and neat. Was definitely a positive experience and I would absolutely recommend Reliance.

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Company Response

Thank you for your excellent review and recommendation Richard! - Gemma

Private User
Private User
Private User reviews Mississauga, ON
10/10

Product (furnace replacment

Great sales presentation, no high pressure closing, salesman asked what I wanted, and actually listened to me. Provided me with lots of information about the furnase and the installation process

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!- Gemma

David in Sarnia
David in Sarnia
2 reviews Sarnia, ON
10/10

Service through Home Protection Program

Shout out to Ron who repaired our plumbing issue within a couple of hours of contacting Reliance. Ron was very friendly, professional and repaired the problem in a timly manner. Very happy we signed up for Protection Program last year! David

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Company Response

Thank you for this amazing review David. We are grateful for your support! - Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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