Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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84%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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jfisk
jfisk
0 reviews London, ON
10/10

Ice Maker Repair

Much to our distress, the Ice Maker in our 10 year old refrigerator failed.
After doing a bit of Googling and checking reviews, we called Dowell Equipment Services. Jessica was very helpful. She took all our info and even identified that replacement parts were available for order. She set us up with a service appointment one week later.
Beau arrived ( with a trainee) on time, explained what his diagnostic procedure would be and went to work. As expected, the Ice unit itself had failed and had to be ordered.
The appointment to install the replacement unit was set for the next week. Again, Beau (and the trainee) arrived on time and quickly completed swapping the units.
As promised, after about 24 hours, the ice bucket was starting to fill up with ice.
We were very happy with the quality of work and will certainly use Dowell if necessary in the future.

Approximate cost of services:
$500.00
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Company Response

It was our absolute pleasure Jim, to have come in and repair your ice maker for you. There isn't anything more rewarding then customer satisfaction and we are thrilled to know you were happy from start to finish. Thank you for entrusting us with your appliance and thank you for taking the time to share your thorough, positive and kind feedback with us, I know we all appreciate it.

You were such a pleasure and we are honored to have met you. If you ever need anything in the future please let us know, and we'll be there. :D

Take care Jim and stay safe.
- Team DES

vizerfamily
vizerfamily
0 reviews London, ON
10/10

Stove repair

Awesome service! They showed up and were very professional. Our stove needed a new element and they had one in the truck!! They were able to fix same day! My wife is very happy. Thanks again guys.

Approximate cost of services:
$300.00
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Company Response

Hi there,

We are very happy to know you and the family enjoyed the service provided from the guys. So great they were able tp repair your oven in one visit, this is what we aim for. :D

If our customers are happy then we are too!!!

Please let us know if there's anything more we can do for you guys in the future.

Stay safe, take care and thank you. :)
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Dishwasher repair

Very happy with work and speed of service.
Guys were professional and communication was great. Will call again

Approximate cost of services:
$550.00
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Company Response

Thank you so much for your positive feedback and for sharing it with us, we all very much appreciate it.

We love knowing our customers were happy and the job was done with efficiency and with professionalism.

If you ever need anything else in the future, please do not hesitate to reach back out, we'll be there!

Please stay safe and take care.
- Team DES

steph.sweetland17
steph.sweetland17
0 reviews London, ON
10/10

Dryer Repair

I was referred to Dowell Equipment Services to fix my dryer and the service I received was amazing! Jessica answered the phone was so friendly and professional and was able to book us in for repair within a few days. We had two techs come to repair the dryer (one in training) and they were able to diagnose the problem quickly, provide us a quote and fix the dryer on the spot. They were very friendly and professional and had us up and running in no time. I would 100% recommend. They’ve made a customer for life!

Approximate cost of services:
$300.00
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Company Response

Hi Steph,

It was our absolute pleasure to have come in and repair your dryer for you. There isn't anything more rewarding then customer satisfaction and we are thrilled to know you were happy from start to finish. Thank you for entrusting us with your appliance and thank you for taking the time to share your positive and kind feedback with us, I know we all appreciate it.

If you ever need anything in the future please let us know, we'll be there.

Please take care and stay safe.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Dishwasher repair

Able to provide quick service before our move and the repair went smoothly and quickly.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for leaving us a positive review, we very much appreciate it.

We're very happy we could get it done quickly for you, especially before the move. :D

If you ever need anything in the future, please do not hesitate to reach back out.

Take care, stay safe and thanks again.
- Team DES

Hussain
Hussain
0 reviews Toronto, ON
10/10

Fridge Repair

Beau and Mark of Dowell Equipment were instrumental in bringing our GE Profile fridge back to life after a sudden power failure. They were great in their response and professionalism. Jessica also deserves a special mention for her effective communication skills and kind attention. Awesome service! I highly recommend them.

Approximate cost of services:
$585.00
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Company Response

Hi Hussain,

WOW! Thank you so much for your rewarding and positive feedback given to the whole team, we truly do appreciate it and honestly wouldn't have it any other way.

We are very happy that we could get your fridge up and running again properly for you, please let us know if you ever need anything else in the future, we'll be there! :D

You take care and stay safe.
- Team DES

durr342
durr342
0 reviews Port Stanley, ON
10/10

Washer fixed

Excellent service all the way around! From calling to making the appointment which didn't take long. Within a week it was fixed.
The service guys were very knowledgeable and did a great job.
Thanks
Darlene

Approximate cost of services:
$350.00
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Company Response

Hi Darlene,

Thank you so much for taking the time to share your positive feedback with us! :D

We couldn't ask for anything more then this, we are truly happy that you enjoyed our services from start to finish, this is exactly the kind of service we love to provide.

It was a pleasure and thank you putting your trust into our company.

Please let us know if you ever need anything in the future. We'll be there!

Take care and stay safe.
- Team DES

wamsley_s
wamsley_s
0 reviews London, ON
10/10

Dryer fixed

Dryer was not heating up. The boys came in and fixed'er up and they cleaned up and were out. Speedy, pleased

Approximate cost of services:
$350.00
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Company Response

Hi Sally,

Thank you so much for taking the time to share your feedback with us! :D

Very happy to hear you enjoyed Beau and Matt's services, please let us know if you ever need anything else in the future.

Take care and stay safe!
- Team DES

debbadoo
debbadoo
0 reviews , ON
10/10

Dishwasher Repair

Beau is dedicated to each customer to figure out and fix their problem!
I would happily recommend him!

Approximate cost of services:
$300.00
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Company Response

Thank you Debbie for your high recommendation, we really do appreciate it.

We defiantly do not give up without a fight that's for sure, if were there to do a job, we do the job right! :D

It's always a pleasure and please let us know if there's anything more we can do for you.

Take care and stay safe.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Fridge Installation

Beau and his service partner were very personable and efficient. They spent time ensuring the fridge and its water line were set up properly and working well.
I would definitely recommend them.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your feedback with us, I know we all appreciate it.

We are very happy to know that you enjoyed our services and it was a pleasure to work inside your home.

Please let us know if there's anything we can do for you in the future. :D

Stay safe and take care.
- Team DES

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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