Furnace Solutions Heating & Air Conditioning

We had issues installing a humidifier on my furnace and had called Furnace Solutions to come help. Jason assessed the situation but could not pull an additional wire needed from the thermostat to the furnace/humidifier. He called A-1 Heating ( their affiliated company) and arranged everything for us that was needed to get our humidifier working. Teddy from A-1 heating was there within the hour gave a quote for the job and stuck to it and we were not charged an additional show-up fee for them. I cannot say enough about either of these companies and their willingness to have the customer happy and pleased. I do recommend them to all my family and friends, now anyone else reading this review.

Great customer service and friendly professional technicians. Had them install an AC unit for my home and all the work was completed in a both timely and clean fashion. They took the time to walk me trough the entire system afterwards explaining both the install itself and the operation of the unit including maintenance and pre winter prep for the unit. Definitely happy with my purchase and would highly recommend to anyone looking for an affordable price but still top quality service and care.

Furnace Solutions Heating & Air Conditioning Inc. is a one-stop shop for all your HVAC needs. We provide 24/7 top quality air conditioning, furnace and garage heater installations and repair service in the Edmonton area. Our highly skilled, fully qualified technicians have years of experience in installing and servicing of HVAC system. Our aim is to provide top quality service and advice for all your commercial and residential HVAC system needs.

My experience with Furnace solutions was great from start to finish. They were very informative on the phone prior to sending out technicians and up front about all potential costs. The technicians were both friendly and courteous and kept me informed throughout. Losing heat on a weekend is not a great experience but the staff at Furnace Solutions made it much less stressful. Highly recommended!

My highest recommendation to the professional, knowledgeable Furnace Solutions specialists, working overtime on Saturday night, at the height of their busiest season, who graciously offered their gold standard in prompt, efficient, reasonable rates and courteous service to a senior citizen.
Thank you Nick. And thank you to the technician who made the repairs.
Forever grateful for your skill, your genuine kindness and for your helpful tips for maintaining a healthy furnace.

This company did well. Forman came with their crew on time and explained us what is going to happen and what to expect. Two guys worked hard and after few hours they started our air conditioner. It helped us this summer big time. We would recommend this company to others.

I called Furnace Solutions as my furnace was making grinding noises. They offered to come out right away but I decided I could wait until morning as my furnace was still working.

I got a phone call first thing the next morning by my service person,
Justin. He said he had instructions to make me his first call and was on his way.

He assessed my furnace and recommended a new motor. We agreed that he would get the motor and come back towards the end of his shift so that I could go into work for the day.

He called me twice during the day to update me and to confirm what time he would be at my place. He arrived right when he said he would. He quickly put in a new motor and tested it to make sure it worked.

I was impressed with how promptly the company got someone out to my home and Justin did a great job. He was very professional and knowledgeable. I would definitely recommend this company to others.

This is an overdue review, but I was so pleased with the service I received from Furnace Solutions, I had to make sure to write one. In Feb. my furnace died completely, and seeing their reviews, I called Furnace Solutions. They were quick to respond, provided me with clear options regarding a replacement, and agreed to replace the hot water tank at the same time, as it had been acting up as well. I was so thrilled with the job they did that I called them again in the spring to have A/C installed. Best. Decision. Ever. The company is fantastic, the boys who were out to do the work were friendly, prompt and cleaned up everything very well. Would not hesitate to call them again.

We had requested follow up service for our AC unit as it hasn't worked properly since the new furnace was installed by Furnance Solutions. They didn't show or even call to appolozies for missing the appointment and after re-booking to check out the AC and once again no show . Furnance Solutions had appeared to have lost our service request, so we had a local company to Stony Plain do the service....I asked Furnance Solutions again this year for follow up service on the AC, as it was their sub standard installation that caused the AC issue and said Stony Plain was to far to travel....The after service installation is the worst I have seen since moving to Alberta, don't use this company, they will stretch the truth to make a sale. If you see this unit in front of a friends home, warn them.

They kept us informed of their pending arrival, completed work efficiently. They explained the process before beginning the work. Left the work area clean and tidy. Took the time to answer any questions.