Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
Star Score
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92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2018 winner 3 timesBest of 2018winner 3 times

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (399 reviews)

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paulmawson709
paulmawson709
1 review Edmonton, AB
10/10

Furnace

Scott was fantastic. He takes pride in his work and doesn't take extra time to charge you hourly like a taxi would going slow. Scott gave me lots of tips to improve airflow in my house and was willing to take the time and show me how to do a few things. No pressure to sell any products and gave advice when I asked for it. Primarily a customer centred approach! We've used furnace solutions twice now and always enjoy their prompt service. We will always use them going forward and continue to refer friends and neighbors to their outstanding service. Cheers!

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Company Response

Paul, thank you for your glowing review! We are so pleased to hear that you have had an authentic Furnace Solutions experience with us! We are very much a customer focused company and do what we can to blown them out of the water.
Thank you again for taking the time to come and review us!
Welcome to the FurnSol Family!

Private User
Private User
Private User reviews , ON
10/10

Humidifier Success

I had problems with my Aprilaire 800 Humidifier. I called Furnace Solutions and they had a technician come out quickly to my residents. I was greeted by a nice looking fellow I believe his name was Bryce, who was able to solve the issue. Bryce was a very chatty but friendly and walked through the process with me. Definitely contact them again if I have issues

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Company Response

Thank you for your review! We could not be more pleased to hear that you have had a great experience with us.
Wishing you a warm and happy summer

HomeStars in Toronto
HomeStars in Toronto
1 review Edmonton, AB
10/10

humidifier upgrade

Having recently installed a significant amount of hardwood flooring as part of our home renovations project, we contracted Furnace Solutions Heating and Air Conditioning to install a humidifier to upgrade the humidity control. The firm did a good job of installations and we were initially happy with the install until we found that the humidity levels were not at the level required to protect our flooring investment. When we called back to Furnace Solutions, and after a visit to try to get maximum performance from the humidifier, the humidity levels were still not the best. To my surprise the technician (Scott) returned on a service
follow-up, with an upgraded humidifier with fan, and installed the upgrade free of charge. When i expressed my appreciation to Scott, he just indicated "we stand by our product that we install and our service, and if either fails, we take the necessary steps to support our client". i wouldn't hesitate to recommend Furnace Solutions to anyone.

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Company Response

Wow! Thank you for the incredible 10 Star HomeStars review! We are so pleased to hear that you have had an authentic Furnace Solutions experience. We pride ourselves on creating an exceptional customer experience and couldn't be more pleased to hear that this is evident to our customers.
Welcome to the Furnace Solutions Family!

bobbie_mm
bobbie_mm
1 review Edmonton, AB
10/10

Service call

Highly recommend them, very friendly and got my furnace back on track in minutes with a smile

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Company Response

Bobbie,
Thank you for taking the time our of your day to give us a 10 star HomeStars review! We could not be more pleased to hear that you had such a great experience with us. We work tirelessly to make sure that no customer is left without heat and are so pleased that we could do so in a timely and friendly fashion. We hope that if you ever find yourself in need of future furnace repairs, you will call us!
Welcome to the Furnace Solutions Family!

Rod in Edmonton
Rod in Edmonton
1 review Edmonton, AB
10/10

New Furnace and Hot Water Tank install

On March 21, 2018, I had Furnace Solutions install a New Furnace and Hot Water tank. I could not be happier. Very impressed with the service.

The Initial Consultation With Jamie was effortless. He is very knowledgeable and professional.

The guys who did the installation are true professionals. They did a fantastic job at removing the old and installing the new.

The City Inspector came by on Thursday and signed off with no restrictions.

Rod

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Company Response

Rod, thank you for taking the time out of your day to review us on HomeStars! We could not be more pleased to hear that you are happy with your new water heater. We pride ourselves on having the best talent in the industry in order to set our customer experiences above all others. We are pleased to heat that you were so happy with the service provided and hope that if you find yourself in need in the future we will be your first call!
Welcome to the Furnace Solutions Family Rod!

mnemec72
mnemec72
1 review Edmonton, AB
10/10

Service call

Scott was very professional and gave great service.
We originally called him out due to our new Nest thermostat was heating the house.
The company who supply’s the Nest gave us your number to come by and check it out.
It turned out it was the furnace blower module

Thank you again.
Mary Nemec

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Company Response

Mary, thank you for the glowing review! We are so pleased to hear that you are taking advantage of the Energy Efficiency Alberta rebate on Nest Thermostats! It is always nice when you can upgrade something in your home that is not only ecstatically pleasing, but can save you money. We are pleased to hear that it is working well for you and we were able to get to the bottom of your heating issue.
Welcome to the Furnace Solutions Family!

scottporporo
scottporporo
1 review Edmonton, AB
10/10

Furnace Service Call.

Scott was very efficent, friendly and informative. He came in the middle of snowstorm promptly.

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Company Response

Thank you for taking the time to come on to HomeStars to give us a 10 star review! We are so pleased that you have had an authentic Furnace Solutions experience with us.
Welcome to the Furnace Solutions family!

Heatless in Edmonton in Edmonton
Heatless in Edmonton in Edmonton
1 review Edmonton, AB
10/10

Let there be heat!

My furnace broke down so I went online looking for a good company to help. Furnace Solutions had incredible ratings so I called them. They came promptly and fixed my furnace. Scott was my technician, he is also the poster boy for Furnace Solutions, I thought that was funny, I joked about getting his autograph and asked him if he receives royalties for being the face of Furnace Solution. We both laughed, Scott is a funny, smart and all around nice guy. He answered all my questions about new furnaces and made this experience a lot of fun (other than the bill, which was reasonable). I totally recommend this company and if you are lucky you just might get Scott “the mascot”. Thanks for fixing my furnace and giving me back heat!

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Company Response

10 Stars! Wow! Thank you for taking the time to come onto HomeStars to give us such a glowing review! Scott is most definitely our poster boy - can you blame us. With those looks and all that skill he is the perfect guy for the job. We are so pleased to hear that our team is able to take care of our customers in a timely fashion and set you at ease through the process.
Welcome to the Furnace Solutions Family!

Kat218
Kat218
1 review Edmonton, AB
10/10

Heating, furnace

Furnace started to blow air which had a burning smell. Called around 7am, contractor came a couple hours later, which was great. The blower motor in furnace was replaced, work completed same day. It is nice to have functional furnace again in the winter. Contractor was professional and friendly. Would recommend this company.

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Company Response

Thank you for your 10 star review! We are so pleased to hear that you have had an authentic Furnace Solutions experience. We strive to make furnace repairs as stress free as possible with the upmost customer care.
We wish you a warm and happy winter.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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