We had requested follow up service for our AC unit as it hasn't worked properly since the new furnace was installed by Furnance Solutions. They didn't show or even call to appolozies for missing the appointment and after re-booking to check out the AC and once again no show . Furnance Solutions had appeared to have lost our service request, so we had a local company to Stony Plain do the service....I asked Furnance Solutions again this year for follow up service on the AC, as it was their sub standard installation that caused the AC issue and said Stony Plain was to far to travel....The after service installation is the worst I have seen since moving to Alberta, don't use this company, they will stretch the truth to make a sale. If you see this unit in front of a friends home, warn them.

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