Synergy Heating And Cooling Inc

Heating & Air Conditioning
Guelph ON N1E 0G1
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Heating & Air Conditioning
Synergy Heating And Cooling Inc
Star Score
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86%

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Reviews by rating (past 12 months)

Reviews for Synergy Heating And Cooling Inc

Average customer rating:
9.8 10 (25 reviews)

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Janie in Toronto
Janie in Toronto
1 review Kitchener, ON
10/10

Knowledgeable and reliable

Peter from Synergy is absolutely fantastic. Not only is he prompt and professional, he explains even the most complex problem and solution in easy to understand lingo. He is honest about what requires urgent repair and what (if anything) can be deferred. He is helpful, kind, and courteous. I’ve met with him three times about a very complex clinic HVAC situation and he is always punctual and effective in step by step repair. I insist on synergy for our clinic’s needs and won’t even consider another company for repair. Synergy is always a safe and reliable choice. Thank you Peter, I can’t give you and your company enough praise! - Dr. Penhearow.

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Amir
Amir
8 reviews Elora, ON
10/10

AC replacement

We had issues with our AC and had repaired it previously by another company (not so great) initially and by Synergy afterwards. Peter came by and the fix was holding well but he had shown us the issues in the coil where it was rusted. We didn't want to take a risk this summer season so ask him to come by and replace the unit. I can't recommend Peter and Paul enough. They work diligently, with care and take the time to go over the details with you. Their quality of work is top notch and they go beyond the call of duty to make sure everything is nice and organized. We will be contacting them for all of our future projects!

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Company Response

Hello Amir,

Thank you so much for your review! We really appreciate you taking the time to write it. It's always nice to you and your family and we are happy to be able to help. We look forward to working with you again.
Take care and stay safe!!

Paul Headley
Synergy Heating and Cooling Inc.

Private User
Private User
Private User reviews Newmarket, ON
10/10

AC repair

After having another technician tell me he couldn't fix my AC and I needed a new one , I was at my wits end. I just moved to my home and couldn't afford a new unit. I happened to find this company and they were amazing. They fixed my AC and at a very reasonable price. They were honest from the beginning and didn't try to over charge me, or make me purchase a new product. I would recommend them if you're looking for honesty, professionalism and quality service.

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Company Response

Hello! Thank you so much for your review. We truly appreciate the feedback. We are so happy we were able to get your AC up and running. I hope you and your family enjoy your new home!
Take care and stay safe!!

Paul Headley
Synergy Heating and Cooling Inc

Mike M.
Mike M.
0 reviews Guelph, ON
10/10

Water heater and ventilation install

Excellent work, professional and friendly. Great at explaining everything and very knowledgeable guys. Would definitely recommend

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Company Response

Hello Mike,

Thank you for taking the time to write a review. We appreciate your feedback and business and look forward to working with you again in the future!
Take care!

Paul Headley
Synergy Heating and Cooling Inc.

Rebecca in Guelph
Rebecca in Guelph
0 reviews Guelph, ON
10/10

Furnace replacement

Peter and his brother I believe Paul replaced my boyfriend's furnace today. They were very polite and friendly. They did an excellent job on the furnace explained to us how to use it and made sure we knew how to work it before they left. They were very clean and made sure they cleaned up after themself which was excellent. I would highly recommend this company to anybody. They made sure they finished the job professionally . very good work guys.

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Company Response

Hi Rebecca,

Thanks so much for your review! We truly appreciate you taking time to share your experience. We are very happy to hear you are pleased with our work on this project. We look forward to working with you again in the future!

Paul Headley
Synergy Heating and Cooling Inc.

aracelialdave
aracelialdave
0 reviews Guelph, ON
6/10

Furnace and aircondition

There work fine but the running of aircondition I’m not satisfied because during the night the aircon is not working if you guys can fixed it it’s better

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Company Response

Hello Mrs Aldave,

I'm sorry you are having difficulty understanding how your thermostat works. As we showed you on the day of the install, over the phone twice and when we stopped by, the AC unit will not turn on if the temperature in the house is lower than what you have the thermostat set to.
If the house temperature is at 21°C and your thermostat is set to cool your house to 22.5°C, the thermostat will not turn the AC on as the house temperature is already below the set point.
Your new system is operating properly and the way it is supposed to operate.

Please feel free to contact us if you have any further questions!

Paul Headley
Synergy Heating and Cooling Inc.

Amir
Amir
8 reviews Elora, ON
10/10

Second time we are using Synergy's service and it's outstanding

This is the second time that we have contacted Paul. Both him and his brother are extremely professional and get the job done. We are extremely happy to find someone that takes their job seriously and goes the extra mile. Peter also took the time to walk my wife through everything before leaving. Would definitely recommend them to anyone. We are definitely contacting them for anything going forward!!

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Company Response

Thank you so much for the wonderful review. We do our best to give top service and are so happy to hear that you feel that is what you received! We look forward to working with you and your family in the future. Have a great summer!

Synergy Heating and Cooling

Joe Evangelista in Guelph
Joe Evangelista in Guelph
1 review Guelph, ON
10/10

Humidifier Install and Furnace Maintenance

I shopped around for an Aprilaire 600 humidifier and chose Synergy to perform the install. Synergy was the fourth company I called because the previous three seemed unprofessional or did not have the product I wanted. I spoke to Peter from Synergy for about five minutes and made the decision. His professionalism and sincerity are two traits that made it easy.

Peter met with me in person to discuss the reasons I selected the Aprilaire as well as an honest reassurance that the other, more expensive options may pose more harm than good. The appointment was scheduled shortly after confirming the ability to purchase a new version of the 600. I tacked on furnace maintenance because my furnace is a couple years old now.

On the day of the installation, Peter and Tristan were punctual and completed the work in the estimated time discussed. I was given regular status updates throughout the appointment and explained any maintenance findings. The humidifier was installed well and performs as described. Peter explained the functionality and maintenance requirements for the 600. As an added bonus, he also provided maintenance tips for my HRV.

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Company Response

Thank you Joe for the great review! It was a pleasure working for you and your family. We are excited to hear that you're happy with the service and the humidifier we installed. Please feel free to reach out to us for your future HVAC projects or if you just have a question. Thanks!

Synergy Heating and Cooling

Brian in Toronto
Brian in Toronto
1 review Cambridge, ON
10/10

Gas line installation

Hired this company to install a gas line to my kitchen for a stove. They did a great job. Took a bit longer than expected but that's totally not on them. Very professional team and I will certainly keep them in mind for my next project! Highly recommended.

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Company Response

Thanks Brian! we appreciate you taking the time to post a comment and we are glad you are happy with our work. We look forward to working with you in the future

Synergy Heating and Cooling Inc.

Shawn in Toronto
Shawn in Toronto
2 reviews Toronto, ON
10/10

Boiler Maintenance

Peter came out on very short notice and provided routine maintenance for my boiler and gas fireplace. He spent a good deal of time making sure everything was working well, answering questions and had a great attitude throughout the process. Highly recommended!

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Company Response

Thanks for the review Shawn! It was a pleasure working for you and your family. We take great pride in the service we provide and we were happy to answer all your questions. Feel free to contact us anytime!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Synergy Heating And Cooling Inc

Synergy Heating and Cooling Inc is a Guelph base Hvac company that believes in doing quality work and treating our customers like family.
With 10yrs of experience working on all brands of hvac equipment we strive to offer Honest service. Done right!
***
We work on residential and commercial HVAC equipment
Maintain, repair and install Furnaces, AC units, Fireplaces, Water heaters, Boilers, Gas lines, HRV, Thermostats and controls
Fully licensed gas and AC technicians, TSSA registration
Serving Guelph, Fergus, Cambridge, Kitchener, Waterloo, Elora, Elmira and surrounding areas
24 hr emergency on call available from September 1st to May 1st, with a modified after hours on call between May 1st to September 1st

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air conditioners, Fireplaces, Hot water tanks and heaters, Humidifiers, HRV/ERV
SERVICES
Service, installed and repairs
BRANDS
Lennox,Keeprite,Luxaire,Daiken,John Wood,GSW,Rheem,Kingsman, Aprilaire,Honeywell,Ecobee, Nest
WEBSITE
http://www.synergyheatingandcooling.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash and e-transfer
LICENSES
Gas Fitter G2, Residential Air-Conditioning Technician
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly ask for details. Depends on project completed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.