Synergy Heating And Cooling Inc

Heating & Air Conditioning
Guelph ON N1E 0G1
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Synergy Heating And Cooling Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Synergy Heating And Cooling Inc

Average customer rating:
9.7 10 (21 reviews)

Sort by

Rebecca in Guelph
Rebecca in Guelph
0 reviews Guelph, ON
10/10

Furnace replacement

Peter and his brother I believe Paul replaced my boyfriend's furnace today. They were very polite and friendly. They did an excellent job on the furnace explained to us how to use it and made sure we knew how to work it before they left. They were very clean and made sure they cleaned up after themself which was excellent. I would highly recommend this company to anybody. They made sure they finished the job professionally . very good work guys.

Was this review helpful?
Company Response

Hi Rebecca,

Thanks so much for your review! We truly appreciate you taking time to share your experience. We are very happy to hear you are pleased with our work on this project. We look forward to working with you again in the future!

Paul Headley
Synergy Heating and Cooling Inc.

aracelialdave
aracelialdave
0 reviews Guelph, ON
6/10

Furnace and aircondition

There work fine but the running of aircondition I’m not satisfied because during the night the aircon is not working if you guys can fixed it it’s better

Was this review helpful?
Company Response

Hello Mrs Aldave,

I'm sorry you are having difficulty understanding how your thermostat works. As we showed you on the day of the install, over the phone twice and when we stopped by, the AC unit will not turn on if the temperature in the house is lower than what you have the thermostat set to.
If the house temperature is at 21°C and your thermostat is set to cool your house to 22.5°C, the thermostat will not turn the AC on as the house temperature is already below the set point.
Your new system is operating properly and the way it is supposed to operate.

Please feel free to contact us if you have any further questions!

Paul Headley
Synergy Heating and Cooling Inc.

Amir
Amir
8 reviews Elora, ON
10/10

Second time we are using Synergy's service and it's outstanding

This is the second time that we have contacted Paul. Both him and his brother are extremely professional and get the job done. We are extremely happy to find someone that takes their job seriously and goes the extra mile. Peter also took the time to walk my wife through everything before leaving. Would definitely recommend them to anyone. We are definitely contacting them for anything going forward!!

Was this review helpful?
Company Response

Thank you so much for the wonderful review. We do our best to give top service and are so happy to hear that you feel that is what you received! We look forward to working with you and your family in the future. Have a great summer!

Synergy Heating and Cooling

Joe Evangelista in Guelph
Joe Evangelista in Guelph
1 review Guelph, ON
10/10

Humidifier Install and Furnace Maintenance

I shopped around for an Aprilaire 600 humidifier and chose Synergy to perform the install. Synergy was the fourth company I called because the previous three seemed unprofessional or did not have the product I wanted. I spoke to Peter from Synergy for about five minutes and made the decision. His professionalism and sincerity are two traits that made it easy.

Peter met with me in person to discuss the reasons I selected the Aprilaire as well as an honest reassurance that the other, more expensive options may pose more harm than good. The appointment was scheduled shortly after confirming the ability to purchase a new version of the 600. I tacked on furnace maintenance because my furnace is a couple years old now.

On the day of the installation, Peter and Tristan were punctual and completed the work in the estimated time discussed. I was given regular status updates throughout the appointment and explained any maintenance findings. The humidifier was installed well and performs as described. Peter explained the functionality and maintenance requirements for the 600. As an added bonus, he also provided maintenance tips for my HRV.

Was this review helpful?
Company Response

Thank you Joe for the great review! It was a pleasure working for you and your family. We are excited to hear that you're happy with the service and the humidifier we installed. Please feel free to reach out to us for your future HVAC projects or if you just have a question. Thanks!

Synergy Heating and Cooling

Brian in Toronto
Brian in Toronto
1 review Cambridge, ON
10/10

Gas line installation

Hired this company to install a gas line to my kitchen for a stove. They did a great job. Took a bit longer than expected but that's totally not on them. Very professional team and I will certainly keep them in mind for my next project! Highly recommended.

Was this review helpful?
Company Response

Thanks Brian! we appreciate you taking the time to post a comment and we are glad you are happy with our work. We look forward to working with you in the future

Synergy Heating and Cooling Inc.

Shawn in Toronto
Shawn in Toronto
1 review Toronto, ON
10/10

Boiler Maintenance

Peter came out on very short notice and provided routine maintenance for my boiler and gas fireplace. He spent a good deal of time making sure everything was working well, answering questions and had a great attitude throughout the process. Highly recommended!

Was this review helpful?
Company Response

Thanks for the review Shawn! It was a pleasure working for you and your family. We take great pride in the service we provide and we were happy to answer all your questions. Feel free to contact us anytime!

Dedication1 in Guelph
Dedication1 in Guelph
1 review Guelph, ON
10/10

HVAC -A/C not running, brought it back to life

Honest and great guys. Dealt with Peter. Attended to my A/C problem during a heat wave/holiday, and fixed it in just an hour as it only needed a good cleaning around the coils. Honest, and did not overcharge. Will use going forward - extremely clean and professional too.

Was this review helpful?
Company Response

Thank you for your awesome review! It's too bad we had to come out on the holiday but glad it was a simple fix and Peter was able to get you up and running again.

Synergy Heating and Cooling Inc

Maria C.
Maria C.
1 review Guelph, ON
10/10

New furnace installation

Paul came in prior to the job assessed the area and came back the day of the install. They removed the old furnace installed the new furnace expanded the return duct to be larger to help with efficiency. They added the necessary duct work as the previous was a taller unit. They replaced all necessary venting pipes to code. They replaced my gas pipes for the furnace . They tested the furnace by running it and then running the air conditioning. They checked all vents including the pipes going out of the home. While all this was going on they were clean they covered their boots when in my home. Paul took me through all the new changes, what was added and why. They indicated all the tags and labels that had pertinent information should I need it. They told me what I may experience when i turn in the furnace furst tkme. How a 2 stage furnace works and obvious smells that may come from sealing pipes. Also any savings and first year maintenance that will be coming my way. They were wonderful and tgey lefg my home in a clean manner and I would highly recommend them. Paul has bailed me out of a few nasty situations with my previous unit and was knowledgeable and helpful with this new one. I am glad I went with synergy and especially with Paul very honest and hardworking man. Thank you Paul.

Was this review helpful?
Company Response

Thank you for your amazing review. We really appreciate your feedback. It was a pleasure to work with you on this installation. Thanks for giving us the opportunity to help keep your home comfortable!

Synergy Heating and Cooling

roskamdebi
roskamdebi
1 review Guelph, ON
10/10

Furnace Replacement and Ductwork

If you're in need of heating & cooling I definitely recommend Synergy.
Paul was very thorough in analyzing the problem when our furnace died last month, for the 3rd time.
Finally called Synergy.
Thanks Paul & Tristan for installing the new one. These guys know their profession. Oh and thanks for cleaning up. Much appreciated!

Was this review helpful?
Company Response

Thanks so much for your comments! We are so glad you are happy with the install.

Synergy Heating and Cooling Inc.

HC
HC
1 review Guelph, ON
10/10

Furnace repair

Paul was a great help finding out what was wrong with my furnace and getting it working again. I had Reliance to check and they wanted me to replace the furnace, putting more money in their pocket. Paul investigated and found out it was just a dirty sensor. He also installed my central air unit. He explained everything really well and he was so fast at responding to my phone calls and messages. I would recommend Paul to anyone requiring heating and cooling services.

Was this review helpful?
Company Response

Thanks so much. I'm glad we were able to get you back up and running quickly. Hopefully we get some warm weather sometime soon so you can use that AC unit this year!

Synergy Heating and Cooling Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Synergy Heating And Cooling Inc

Synergy Heating and Cooling Inc is a Guelph base Hvac company that believes in doing quality work and treating our customers like family.
With 10yrs of experience working on all brands of hvac equipment we strive to offer Honest service. Done right!
***
We work on residential and commercial HVAC equipment
Maintain, repair and install Furnaces, AC units, Fireplaces, Water heaters, Boilers, Gas lines, HRV, Thermostats and controls
Fully licensed gas and AC technicians, TSSA registration
Serving Guelph, Fergus, Cambridge, Kitchener, Waterloo, Elora, Elmira and surrounding areas
24 hr emergency on call available from September 1st to May 1st, with a modified after hours on call between May 1st to September 1st

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air conditioners, Fireplaces, Hot water tanks and heaters, Humidifiers, HRV/ERV
SERVICES
Service, installed and repairs
BRANDS
Lennox,Keeprite,Luxaire,Daiken,John Wood,GSW,Rheem,Kingsman, Aprilaire,Honeywell,Ecobee, Nest
WEBSITE
http://www.synergyheatingandcooling.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash and e-transfer
LICENSES
Gas Fitter G2, Residential Air-Conditioning Technician
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly ask for details. Depends on project completed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.