Msj Moving And Auto Transport

I would like to send my appreciation to the crew, office staff and Danielle for handling my move with such care and professionalism.
They were on time, my stuff was properly protected and fully complete with no stress. I recommend MSJ to all and I will most definitely be using them again.

Thx
Susanna

Do not use this moving company and avoid dealing with Danielle or Richard at all costs. This company showed up 7 hours after their stated arrival time. After my goods were loaded, I called Danielle and Richard to complain, and it was then I saw what thugs these guys really are. Richard told me "if you don't pay the full price in the next 10 minutes, I'm parking the moving truck." That was his go-to line: hold my belongings hostage. There was zero discussion, zero customer service. The only saving grace was the actual mover Trevor was an amazing guy and a great and organized loader/unloader. He should find employment with a better company. MSJ moving is un-reputable, slimy, scuzzy, and I would not recommend that anyone give any money to them.

Absolutely horrible experience. I booked MJS movers almost a month in advance of my move with a signed agreement. The moving date came (Oct 1 2016)...they were supposed to arrive between 9 and 10am. No one showed up or called. At 10am I began calling and emailing. My calls were not answered. I then sent a text message to Danielle Lee's cell phone. She replied to my message saying that they were experiencing a delay and to give them an additional 15-20 mins. I was relieved to hear back from her. However, another hour passed and no one showed up. I sent multiple text messages asking if they were coming and if I should make alternative arrangements. I never received another reply. So, I was stuck...my place completely packed with no one to help and it was a Saturday. I tried to call reputable moving companies but the offices were closed. I was also completely by myself. In desperation I checked on Kijiji to see if I could find movers last minute. I found a company, they quoted me a specific price and once they had everything I owned on their truck, they demanded more money and would not do anything until I etransferred more money. I was taken advantage of as I was a single woman by myself. None of this would have happened if MSJ Movers would have stood by the original agreement. I am in the process of filing a civil suit against both companies. I highly recommend you do not use this company. I don't want this to happen to anyone else.

very professional movers and very nice people;they didn't waste any minute loading and unloading
they have been very careful with our stuff;we did not have any damages

worked efficiently, checked to ensure they were taking the right pieces, no breakage despite bumping one piece on the stairway

Excellent service very professional. Will use the company again. Pack everything securaly so there was no damage

Jordan and Matt were two very hard working guys and could not have been nicer. I would recommend them to all my contacts.

Moving one bedroom apt ding the fridge and scratched the front face of fireplace television stand and chipped a night stand came to move with a fridge on the truck before loading my things didn't protect leather couches

Both guys were very friendly, professional & very hard workers on such a hot summer day. They did an excellent job!