Impressive Climate Control

Fireplaces
Ottawa ON K2E
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HomeStars
Fireplaces
Impressive Climate Control
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81%

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Reviews by rating (past 12 months)

Reviews for Impressive Climate Control

Average customer rating:
9 10 (80 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace and air conditioner

I Recently had a higher end air conditioner installed.

Impressive climate control Has installed my furnace and air conditioner and does annual maintenance of my heating and cooling systems for over 10 years
Amir is trust worthy. He cares About his clients.

Approximate cost of services:
$6,700.00
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Private User
Private User
Private User reviews Ottawa, ON
0/10

Disrespectful and lacking of professionalism

The worst business ever. I ordered fireplace gasket for pick up, arrived the day after, have been told to come back in 2 weeks. When Ive asked for order cancellation suddenly the owner start bullying me and being disrespectful. Very rude owner. Dont waste your time with this people!!!
This company doesn't deserve to be Regency distributors!!!

Approximate cost of services:
$49.00
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rconly
rconly
1 review Ottawa, ON
10/10

Excellent service

Very professional, knowledgeable and efficient!
The technician (Amil) quickly assessed the issue and made the necessary repair.
The fireplace was not originally installed by this company but they have helped troubleshoot - very successfully - on 2 occasions. We're very pleased with this service.

Approximate cost of services:
$270.00
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Company Response

Thank you greatly for your thoughtful review and your trust.

Tristan in Toronto
Tristan in Toronto
0 reviews Ottawa, ON
10/10

AC unit Replacement

Our AC unit broke down just as we got into the warmest days of the summer. The Impressive Climate team quickly addressed our problem and provided us not only with a better and more effective unit, but also suggested a better positioning to maximize air flow. This involved structural work on a wall and the Impressive Climate team very competently enlisted the support of third party professionals to facilitate the necessary work and they installed the new unit in as little time as was feasible. Everything now works very efficiently!

Approximate cost of services:
$8,500.00
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Company Response

Thank you for your awesome review. We appreciate your business and trust, and we would be more than happy to provide good service to our loyal and valued customer.

Sepik River in Ottawa
Sepik River in Ottawa
0 reviews Ottawa, ON
10/10

Annual service

We missed our service last year.

Reminded me how to clean the filters on our wall mounted A/C units.

As promised when the system was installed - everything works very well and the installed system meant that we didn't need internal ducting.

The system keeps us cool and dry in Ottawa's unpleasant heat and humidity

Approximate cost of services:
$199.00
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Company Response

Thank you for taking your time to write us this great review. More importantly thank you for your repeat business and trust.

Private User
Private User
Private User reviews Kapuskasing, ON
10/10

Vanee air exchanger controler

I was looking for vanee controlers for a long time defore finding them on this website and i’m really satisfied with service i had with them over the phone! Thanks again

Approximate cost of services:
$70.00
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Company Response

Thank you for your 5 star review and most importantly thank you for your business.

Private User
Private User
Private User reviews Ottawa, ON
2/10

Fireplace maintenance

The technician was not helpful in helping me to learn for myself how to operate the unit, insisting call the company if the pilot light ever goes out and that I shouldn't try to fix anything myself or even try to re-light the pilot light myself. A few months after the service, the pilot light went out and I was unable to light it with the ignition switch because it was never fixed in the first service call. My dad lit it for me and showed me how to do it with a lighter! Self-serving, cavalier and frankly rude technician destroyed my confidence in maintaining my own appliance in order to secure future service calls in a pandemic of all times.

Approximate cost of services:
$175.00
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Company Response

We understand your frustration and would be happy to discuss this matter. Our office staff would be happy to answer any questions and concerns about your service.

Private User
Private User
0 reviews Ottawa, ON
10/10

New furnace and air conditioner - selection and installation

Impressive was one of 3 companies I invited to discuss replacement of gas furnace and air conditioner, and it was by far the most engaged and informative, taking time to fully explain benefits and costs of options. Impressive's prices were more competitive, and I believe my high efficiency selection is excellent value for money. I was provided a clear timeframe for installation. The 2 technicians arrived properly masked and on time, worked safely and completed the installation as planned. One technician patiently answered all my follow-up questions and showed me how to program the new thermostat. I am delighted with Impressive's excellent and personal service and highly recommend them.

Approximate cost of services:
$9,350.00
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Company Response

Thank you for choosing our company and we certainly appreciate your awesome review.

Larry Leflar in Ottawa
Larry Leflar in Ottawa
1 review Ottawa, ON
0/10

Fireplace repair and servicing

The company quoted me $150 plus parts for service call and replacement of parts with only the cost parts, if they had them on the van. I went on internet and found the total cost of parts was ~$62.00 . I tried the fireplace one week after the repair and fan which was the repair job did not work did. Called the company and talked to the repair man who gave me a song and dance about paying the service call again. This made me suspicious but I made the appoint. After thinking about it a while, I called back and cancelled the appointment and went with another company. The tech from the new company took 10 min. to find out that the new fan heat sensor was mounted ~1/2 inches from the metal floor of the fire place. The tech took the piece of mounting that did not belong there off, reinstalled everything and the fire place worked like a charm. The fire place has been working fine every since. Needles to say this left me with the feeling not only did I get over charged for the first repair, there was some intent of getting another fee from me. Needless to say I have told all my friends with a fire places to avoid Impressive Climate Control like the plague. The total cost to me turned out to be $525 about $350 more it should have. I am considering writing to the best business bureau also.

Approximate cost of services:
$350.00
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Company Response

We understand your frustration and our office staff would be happy to answer any questions you may have about your service.

Private User
Private User
0 reviews Ottawa, ON
10/10

Fireplaces and Furnace

I just purchased a home built in around 2004 and it had a number of maintenance issues. I had two fireplaces cleaned and repaired (one new fan; one replacement fan), thermostat replaced and my furnace repaired as well. The service was very professional and timely. My many questions were answered and I would have no hesitation in hiring Impressive Climate Control to again maintain or repair fireplaces/furnace.

Approximate cost of services:
$1,500.00
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Company Response

Thank you greatly for your great feedback and your business and trust is very much appreciated. We are certainly glad to have another happy customer and we hope you use our services in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Impressive Climate Control

Impressive Climate Control has brought the best in comfort control to the Ottawa area for over a decade and excels at providing our valued customers with highly efficient, reliable and affordable heating, air conditioning, and indoor air quality products. We insist that the products we install in our customer's homes ...
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