Installed new Furnace and A/C unit yesterday. Fast, friendly and professional installation team. Competitive pricing. Our knowledge from past service on old system that Appleby to be highly recommended in that regard as well.

Furnace broke down and Appleby was quick to respond even under the COVID conditions. They were able to replace the furnace quickly and were not only professional in all aspects but were good with the precautions and social distancing measures including wiping down all surfaces they had touched before leaving. This was truly 5 Star service!

I called at 8am my thermostat was completely without power. The woman on the phone was very nice and troubleshot with me for a little bit. She made clear the cost of the service, and told me someone would be there between 11 and 1pm same day. At around 12 Andrew arrived. He was extremely polite, nice and efficient. He went straight to work right away and worked out the problem. He was nice enough to show me the root of the problem, his solutions and what was causing the issue. He inspected my furnace, and provided me with a lot of advice going forward. He was extremely knowledgeable, professional and very efficient. He didn't try and sell anything, didn't take his time or over complicate things, he identified the problem and solved it.

He also told me there is a 30 day guarantee on the work done. I couldn't be more pleased. I started today with a freezing house and broken furnace, and less than 4 hours later I have a working furnace, confidence in my safety, and it only cost me $125.

I would completely recommend the service from Appleby Systems.

My husband and I had our air conditioning and Furnace replaced in our home last year by Appleby Systems and were very happy with the product and service we received.
So when my Dads furnace stopped working last week, we called Appleby Systems to come in...unfortunately it could not be fixed and he needed a new Furnace.
Appleby Systems came in and installed a new furnace which he is very happy with and the service was fantastic! Trevor and Steve were great, they took the time and care needed with my dad to make him feel at ease.

Thank you James, Trevor and Steve!

Not overly impressed at all!. I will say what they spent over three hours misdiagnosing as well as not fixing which I was told I need parts for another tech in town had it diagnosed and fixed in 45 mins which required no parts!.

I would highly recommend Appleby Systems! We needed a new furnace and they were able to install one within a few days, as our old furnace no longer worked. They leant is 2 portable heaters, until the new furnace was installed. They arranged for an environmental assessment to be done, so we get a rebate.
The technicians who installed the unit were great, and they cleaned up afterwards.
Great customer service, and quality products!

This is our 2nd experience with purchase & installation utilizing the services of Appleby Systems (the first being for a new furnace & air conditioning system) and we can't rate them high enough. Steve & Trevor installed our new gas water heater and as with all the employees at Appleby, they were professional, knowledgeable, courteous & friendly. We wouldn't hesitate to recommend this company to anyone and, in fact, have done so - one of our friends now uses them exclusively as do we! Additionally, we had Adam here two weeks ago to do a routine winter furnace maintenance check and he displayed the same friendly & knowledgeable demeanour. Thank you for two more positive experiences using Appleby Systems!

We ordered the unit on Nov 5 2019 and the unit was installed on Nov 9 2019(formally wood burning). 2 guys did this installation in 3 1/2 hours. The 2 gentlemen were very PROFESSIONAL and friendly and explained how the unit worked with the transmitter.Very happy with this new gas fireplace

Appleby systems installed a 1.5t Gree heat pump with two indoor units for us in August 2018. The units work very well and I am very satisfied with their performance, but every time they have to change from heating to cooling or vice versa, the unit goes into error mode and shuts down. The first time this happened, I called them to come and look (it was a couple of months after installation). I spoke to the sales manager and he promised to send a technician on a particular day. We are still waiting. I eventually figured out that I could solve the problem by turning off the power to the unit at the panel for several minutes, which would reset the unit. I have had to do it a few times. I don't know if that is normal or not, but I don't seem to be able to get Appleby’s attention. It is now November 2019.

I called them again last week to temporarily remove the outdoor unit so some work could be done to the foundation. The same sales manager quoted me $650 to remove and reinstall the outdoor unit. After falling off my chair, I agreed and he would have come today to do the work. Again no-one showed up and no communication was received on the matter. I am going to get someone else to do it for me. I have been trying to support a local business, but if they don't care about customer service, they will have to lose my support.

3 October 2019. Our furnace needed to be replaced. We called Appleby Systems as we do for all our heating and air conditioning maintenance. Your folks were to arrive between 0900 and 0930 on 2 October and they did. Steve and Trevor got to work right away. They make a good team as they both work on different aspects of the removal of the old furnace and installation of the new which reduces the number of hours required to complete the process. They were professional, courteous and friendly while still working efficiently. They completed the install, cleaned up and left. All in all a very satisfying experience. We will continue to use Appleby Systems for the maintenance of our new furnace and air conditioner.