Appleby Systems

Heating & Air Conditioning
2086 Speers Road Oakville ON L6L 2X8
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87%

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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Appleby Systems

Average customer rating:
9.5 10 (133 reviews)

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SarahG
SarahG
0 reviews Burlington, ON
10/10

EXCEPTIONAL SERVICE

We purchased a new home this summer and didn’t know the heat exchanger was gone. We were about to replace the furnace with another company because the labour was so expensive and the part was not available in Ontario. Not a happy moment! I finally found the sticker with Appleby Systems and contacted them. Ryan took the lead and managed to locate a part in Ontario and got us taken care of under the original warranty as the unit was only 6 years old. His actions had an impact and I will definitely continue to recommend him! Exceptional customer service!

Approximate cost of services:
$10.00
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Sue
Sue
2 reviews Burlington, ON
10/10

Very impressed with Appleby Systems!

Appleby Systems installed our new air conditioner two years ago and we were happy with the experience, so called them again to have the furnace and two gas fireplaces checked and routine maintenance performed prior to the Winter setting in.
I found the entire experience smooth, reliable and professional from start to finish. Booking was easy, the technician was on time and did a great job, answered all my questions and gave some good advice. Most impressed with the fact that when Andrew was on his way we received an email letting us know, along with a photo of him, and his name - very professional and great idea! I wouldn't call anyone else now for this type of work.

Approximate cost of services:
$400.00
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Company Response

Hi Sue, we really appreciate seeing these types of reviews. At Appleby Systems we are constantly striving to give our valued customers the best possible service. It is nice to see our hard work is paying off. Thank you for taking the time to post this review and we look forward to maintaining the same level of service to you in the future. We wish you the very best in the upcoming holiday season.

Bonnie in Oakville
Bonnie in Oakville
0 reviews Oakville, ON
10/10

Fireplace Service

I received excellent service when I called to inquire about scheduling an appointment and price. The ladies were very pleasant and informative. The service person arrived on time and was friendly and knowledgeable. He was able to service our fireplace quickly and it is working like a charm. I would definitely use them again and recommend their service.

Approximate cost of services:
$135.00
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Company Response

Thank you Bonnie for taking the time out of you day to leave this review. We were happy to get your fireplace working again. I hope you enjoy the comfort it will provide this winter! Thank you again, we really appreciate your business.

Ian in Oakville
Ian in Oakville
1 review Oakville, ON
10/10

New Hot Water Tank

Our first experience with Appleby was six years ago when we had a new furnace installed. From the onsite visit and sales quote interactions right through to installation, it was all courteous, responsive, and professional. Two years ago, we had the company install our new central air conditioner and again could not have been more pleased with what we experienced. So, when it came time to replace our ageing hot water tank, I did not think twice about who I was going to call—Appleby Systems.

I made the call to the company to inquire about getting a quote. Sales lead Ryan came on site to our place and took the time to explore our options. After that, he worked with me over phone and email to answer my questions and provide the product and pricing information I needed to make a final decision. There was no pressure at all, and once my decision was made, he promptly scheduled the install.

The installation team, Trevor and Ryan (different from “sales Ryan” referenced above), arrived on time and fully lived up to our expectations. They explained what they were going to do and worked diligently to install our new tank. They helped me out a lot by agreeing to take and hang-on to the old tank until I can confirm closing the rental agreement out with the old tank’s provider.

The team nicely cleaned up the installation area and Trevor gave me a final walkthrough of things before leaving. They left me with a great comfort that I could call them and that they would be very responsive in the unlikely event of any issues stemming from the install.

Thank you Appleby Systems!

Approximate cost of services:
$2,400.00
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Company Response

You are welcome Ian! From all of us at Appleby Systems, we thank you for the opportunity to do business with you all these years. We really appreciate you taking the time out of your day to review us and recognizing our efforts in providing good customer service, it is extremely important to us. We look forward in providing the same quality services in years to come. Stay well.

Sean L in Oakville
Sean L in Oakville
7 reviews Oakville, ON
10/10

Repair of Outdoor Fireplace

I have an outdoor gas fireplace that was installed with my backyard landscaping over 10 years ago. It recently stopped working. I saw Appleby Systems offered a fireplace repair service, so I called them even though they probably weren't familiar with the brand I had. The technician James from Appleby came and performed a thorough investigation of the issue. He diagnosed that a certain part had failed and that I needed to get a replacement. This proved to be the correct diagnostic.

I contacted the manufacturer, which I discovered was based in New Zealand, and purchased a replacement part (the ignition system) from them and had it shipped to me. James then came back and replaced the part which was trickier than expected as the new version of the part wasn't exactly the same as the predecessor. And now I am enjoying my fixed fireplace.

I also wanted to mention that working with James and the office staff at Appleby was a pleasant experience as they were very friendly and accommodating. Based on this service, I would easily recommend them.

Approximate cost of services:
$125.00
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Company Response

Thank you Sean for taking the time out of you day to leave this review. We are glad we were able to help get your outdoor fireplace working again. We truly appreciate your business. Keep well and enjoy the rest of your summer.

Private User
Private User
Private User reviews Oakville, ON
10/10

AC repair

Outstanding service to get our old AC back up and running just in time for the heat wave.
Great consult, no high pressure sales to replace with a new unit. We will call Appleby when it is time to replace it.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for your generous review, we really appreciate your business. We are so glad to hear your air conditioner is working again. Enjoy your summer and keep well.

Rod Craig
Rod Craig
1 review Oakville, ON
10/10

Thank you Ryan and team

They say that we don't buy stuff any more - we buy experiences, and I enjoyed a great customer experience from Appleby. Ryan knows what he is selling, and listens to his customers' requirements. The installation team were efficient, effective, friendly and knowledgeable. Mine was a relatively difficult installation and the guys made it look easy. Great after-service from the Appleby team, too.

Approximate cost of services:
$9,000.00
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Company Response

Hi Rod, we appreciate you taking the time to review Appleby Systems. We are pleased to hear your installation went well and from the sound of things, from start to finish. From all of us at Appleby Systems, thank you. We really appreciate your business.

Angela Lattanzio
Angela Lattanzio
0 reviews Oakville, ON
10/10

A/C Installation

Very pleased with Appleby systems from sales, to the installation crew, to the follow-up to help me apply for my Homeowner Rebate. They have been professional, thorough and friendly. I will be returning to them this fall when we purchase a new furnace. Highly recommend.

Approximate cost of services:
$4,400.00
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Company Response

Hi Angela, we appreciate you taking the time to review Appleby Systems. We are pleased to hear the installation of your air conditioner went well from start to finish. From all of us at Appleby Systems, thank you.

Steve Irwin
Steve Irwin
1 review Oakville, ON
10/10

FURNACE/AC/WATER HEATER/HUMIDIFIER

Thank you Appleby Systems for everything!
I would like to thank the team of installers for their hard work on 4/26/21. Adam, Chris, Trevor and Adam where outstanding!! I cannot say enough about this team of professional installers. These guys delivered it all!! The scope of work was completed with an attention to detail like I have not experienced before. The care that was taken was if these guys owned my house. Everything is working perfectly. Before the team left I was shown every aspect of the completed work as well as an overview of how to operate my new Furnace/AC/Water Heater/Humidifier. The entire house and property was clean and tidy. These guys are top drawer!!
I have to mention Eddie the Administrative Coordinator. This guy also has his act together. The communication and attention to detail was and will continue to be first class!!
Lastly but not forgotten is Ryan. Ryan guided us throughout the process of selecting the correct equipment and was in no way upselling something that was not in our best interest. What a pleasant change.
Thank you all at Appleby Systems for replacing the heartbeat of our home. We are very happy!
Steve Irwin.
Burlington, Ont.

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much Steve for taking the time to review Appleby Systems and recognizing our efforts in providing good customer service, it is extremely important to us. We are very pleased that your installation project went well. We hope you enjoy your new equipment and the home comfort it will provide. We sure appreciate your business and we look forward to doing business with you in the future.

Private User
Private User
Private User reviews Oakville, ON
10/10

Great Job by the guys at Appleby Systems

I wanted to agree with the positive review by Robert. We had used Appleby system for our Coleman A/C unit about four years back. We liked the A/C unit so much that we called them back when our furnace died. They were able to get us a new Coleman furnace within a couple of days. Sean and Ryan showed up on time, made sure we were Covid comfortable with them and then got to work in installing the furnace. You could tell they take pride in their work and were professional throughout making sure we were completely happy with the results before they left. Thanks for the great job.

Tony

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much Tony for the opportunity to do business with you all these years and for sharing your experience with Appleby Systems. We are so glad that the results left you completely happy. Over the many years of installing Coleman products, we are extremely satisfied with the performance of the HVAC equipment. We certainly appreciate your business and look forward to serving you for years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appleby Systems

At Appleby Systems, we are focused on your home comfort needs. Whether you are looking for a new heating or cooling system, a beautiful gas fireplace, a hot water tank or you want to know about the various options for improving your home’s indoor air quality, or want to install a gas line to your barbecue or gas stove we are focused on helping you. For more than 50 years, this has been our focus – you. We work hard for your referrals because we know that’s the very best advertising available. Your referrals mean everything to us. As a family-owned company, we follow the lead of owner Bill Wood, who encourages us to provide the level of service we would want for our own mothers. We have proudly served the regions of: Burlington & Oakville, Mississauga, Hamilton, Ancaster, Dundas, Waterdown & Stoney Creek since 1967.

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
Furnaces, air conditioners, heat pumps, ductless air conditioners, humidifiers, electronic air cleaners, media air cleaners, air purifiers, heat recovery ventilators, hot water tanks, tankless water heaters, gas fireplaces, commercial packaged rooftop units, unit heaters, infra red heaters, gas lines, custom ductwork, programmable thermostats, whole house hepa systems, dehumidifiers
SERVICES
Heating & cooling installations, maintenance and homeowner maintenance protection plans, service and repairs, commercial and residential, filter replacement, gas lines. We have our own sheet metal shop for custom ductwork. Warranty services on HVAC equipment.
BRANDS
Coleman, Carrier, Aprilaire, Fujitsu, Gree, Reznor, Vanee, John Wood, GSW, Giant, Regency, Kingsmen, Navien, Sanuvox, Cozy, Superior Radiant
STYLES
Family owned & operated that hires certified, licensed technicians. Offers 10% seniors discount on repair work. Coleman Certified Comfort Expert offering first-year unit replacement and a 100% satisfaction guarantee.
SPECIALITIES
We have our own sheet metal shop for custom ductwork, HVAC products & services,
WEBSITE
https://www.applebysystems.ca/
YEAR ESTABLISHED
1967
RETURN POLICY
First-year unit replacement
PAYMENT METHOD
Cheque, Cash Visa, MasterCard, Financed or Rental
LICENSES
HVAC Contractor & Sheet Metal, TSSA Heating Fuels Contractor
MEMBERSHIPS
HRAI, TSSA, ESA, Oakville Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.