Appleby Systems

Heating & Air Conditioning
2086 Speers Road Oakville ON L6L 2X8
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93%

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Reviews for Appleby Systems

Average customer rating:
9.3 10 (105 reviews)

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Mireid  in Oakville
Mireid in Oakville
0 reviews Oakville, ON
10/10

Furnace and A/C

Installed new Furnace and A/C unit yesterday. Fast, friendly and professional installation team. Competitive pricing. Our knowledge from past service on old system that Appleby to be highly recommended in that regard as well.

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Company Response

Thank you so much Mireid for taking time to review Appleby Systems and recognizing our efforts in providing good customer service, it is extremely important to us. We certainly appreciate your business and we look forward to doing business with you in the future.

ChrisL in Georgetown
ChrisL in Georgetown
0 reviews Halton Hills, ON
10/10

Needed a New Furnace

Furnace broke down and Appleby was quick to respond even under the COVID conditions. They were able to replace the furnace quickly and were not only professional in all aspects but were good with the precautions and social distancing measures including wiping down all surfaces they had touched before leaving. This was truly 5 Star service!

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scottyxxx
scottyxxx
3 reviews Burlington, ON
10/10

Fast, friendly service

I called at 8am my thermostat was completely without power. The woman on the phone was very nice and troubleshot with me for a little bit. She made clear the cost of the service, and told me someone would be there between 11 and 1pm same day. At around 12 Andrew arrived. He was extremely polite, nice and efficient. He went straight to work right away and worked out the problem. He was nice enough to show me the root of the problem, his solutions and what was causing the issue. He inspected my furnace, and provided me with a lot of advice going forward. He was extremely knowledgeable, professional and very efficient. He didn't try and sell anything, didn't take his time or over complicate things, he identified the problem and solved it.

He also told me there is a 30 day guarantee on the work done. I couldn't be more pleased. I started today with a freezing house and broken furnace, and less than 4 hours later I have a working furnace, confidence in my safety, and it only cost me $125.

I would completely recommend the service from Appleby Systems.

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Company Response

Thank you Scotty for your generous review and for recognizing Appleby's efforts for total customer satisfaction. I'm thrilled we provided you with knowledgeable & professional service, we have a great team of technicians. From all of us at Appleby Systems we truly appreciate your business and we look forward to serving you for many years to come!

Rita & Ian MacGregor in Oakville
Rita & Ian MacGregor in Oakville
1 review Oakville, ON
10/10

New Furnace

My husband and I had our air conditioning and Furnace replaced in our home last year by Appleby Systems and were very happy with the product and service we received.
So when my Dads furnace stopped working last week, we called Appleby Systems to come in...unfortunately it could not be fixed and he needed a new Furnace.
Appleby Systems came in and installed a new furnace which he is very happy with and the service was fantastic! Trevor and Steve were great, they took the time and care needed with my dad to make him feel at ease.

Thank you James, Trevor and Steve!

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Company Response

Thank you Rita & Ian for taking the time to review Appleby Systems, we really appreciate your feedback. Sounds like you had a positive experience from our service and installation department. We look forward in providing the same type of service to you in the future.

Private User
Private User
Private User reviews Halton Hills, ON
0/10

Furnace issues

Not overly impressed at all!. I will say what they spent over three hours misdiagnosing as well as not fixing which I was told I need parts for another tech in town had it diagnosed and fixed in 45 mins which required no parts!.

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Company Response

I'm sorry, we are not sure who you are and cannot find you in our system. Please call the office at 905-825-1893

Sara in Burlington
Sara in Burlington
1 review Burlington, ON
10/10

New Furnace

I would highly recommend Appleby Systems! We needed a new furnace and they were able to install one within a few days, as our old furnace no longer worked. They leant is 2 portable heaters, until the new furnace was installed. They arranged for an environmental assessment to be done, so we get a rebate.
The technicians who installed the unit were great, and they cleaned up afterwards.
Great customer service, and quality products!

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Company Response

Thank you so much Sara for taking the time to review your experience with Appleby Systems. We do appreciate these ratings as well as your feedback as it helps us improve our continuous efforts for the best service possible. We look forward to serving you for many years to come! We wish you a Merry Christmas and hope your new year is filled with joy and good health.

Private User
Private User
Private User reviews Toronto, ON
10/10

New gas water heater

This is our 2nd experience with purchase & installation utilizing the services of Appleby Systems (the first being for a new furnace & air conditioning system) and we can't rate them high enough. Steve & Trevor installed our new gas water heater and as with all the employees at Appleby, they were professional, knowledgeable, courteous & friendly. We wouldn't hesitate to recommend this company to anyone and, in fact, have done so - one of our friends now uses them exclusively as do we! Additionally, we had Adam here two weeks ago to do a routine winter furnace maintenance check and he displayed the same friendly & knowledgeable demeanour. Thank you for two more positive experiences using Appleby Systems!

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Company Response

Thank you so much for writing such a great review. It's great to hear that our long time customers are happy with our services. We really appreciate your referral which by the way, entitles you to a gift card from Tim Horton's. Please call Diane at 905-825-1893 with you and your friends name & we'll gladly provide you with the gift card. We wish you the very best over the holiday season and may it be filled with joy & blessings.

jd lamoreaux in Oakville
jd lamoreaux in Oakville
0 reviews Oakville, ON
10/10

Regency Gas Fireplace

We ordered the unit on Nov 5 2019 and the unit was installed on Nov 9 2019(formally wood burning). 2 guys did this installation in 3 1/2 hours. The 2 gentlemen were very PROFESSIONAL and friendly and explained how the unit worked with the transmitter.Very happy with this new gas fireplace

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Company Response

From all of us at Appleby Systems, we thank you for your business. We appreciate you taking the time to share your thoughts and we are thrilled you are happy with the fireplace. Enjoy and stay warm this winter!

Homeowner in Oakville in Toronto
Homeowner in Oakville in Toronto
1 review Oakville, ON
5/10

Nice people, good install, average equipment, poor after-sales service

Appleby systems installed a 1.5t Gree heat pump with two indoor units for us in August 2018. The units work very well and I am very satisfied with their performance, but every time they have to change from heating to cooling or vice versa, the unit goes into error mode and shuts down. The first time this happened, I called them to come and look (it was a couple of months after installation). I spoke to the sales manager and he promised to send a technician on a particular day. We are still waiting. I eventually figured out that I could solve the problem by turning off the power to the unit at the panel for several minutes, which would reset the unit. I have had to do it a few times. I don't know if that is normal or not, but I don't seem to be able to get Appleby’s attention. It is now November 2019.

I called them again last week to temporarily remove the outdoor unit so some work could be done to the foundation. The same sales manager quoted me $650 to remove and reinstall the outdoor unit. After falling off my chair, I agreed and he would have come today to do the work. Again no-one showed up and no communication was received on the matter. I am going to get someone else to do it for me. I have been trying to support a local business, but if they don't care about customer service, they will have to lose my support.

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Company Response

I believe there is some confusion. Kindly call the office at 905-825-1893 and speak with Diane, we may have an incorrect telephone number on your file.
Apparently you changed your telephone number and unfortunately the office was calling the wrong number. Our sincere apologies for the confusion.

Tom and Colleen Dugard in Oakville
Tom and Colleen Dugard in Oakville
0 reviews Oakville, ON
10/10

Furnace Replacement

3 October 2019. Our furnace needed to be replaced. We called Appleby Systems as we do for all our heating and air conditioning maintenance. Your folks were to arrive between 0900 and 0930 on 2 October and they did. Steve and Trevor got to work right away. They make a good team as they both work on different aspects of the removal of the old furnace and installation of the new which reduces the number of hours required to complete the process. They were professional, courteous and friendly while still working efficiently. They completed the install, cleaned up and left. All in all a very satisfying experience. We will continue to use Appleby Systems for the maintenance of our new furnace and air conditioner.

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Company Response

Thank you so much Tom & Colleen for the opportunity to do business with you all these years and for sharing your experience with Appleby Systems. We are so glad you were left with a satisfying experience. We certainly appreciate your business and look forward to serving you for years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appleby Systems

At Appleby Systems, we are focused on your home comfort needs. Whether you are looking for a new heating or cooling system, a beautiful gas fireplace, a hot water tank or you want to know about the various options for improving your home’s indoor air quality, or want to install a gas line to your barbecue or gas stove we are focused on helping you. For more than 50 years, this has been our focus – you. We work hard for your referrals because we know that’s the very best advertising available. Your referrals mean everything to us. As a family-owned company, we follow the lead of owner Bill Wood, who encourages us to provide the level of service we would want for our own mothers. We have proudly served the regions of: Burlington & Oakville, Mississauga, Hamilton, Ancaster, Dundas, Waterdown & Stoney Creek since 1967.

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
Furnaces, air conditioners, heat pumps, ductless air conditioners, humidifiers, electronic air cleaners, media air cleaners, air purifiers, heat recovery ventilators, hot water tanks, tankless water heaters, gas fireplaces, commercial packaged rooftop units, unit heaters, infra red heaters, gas lines, custom ductwork, programmable thermostats, whole house hepa systems, dehumidifiers
SERVICES
Heating & cooling installations, maintenance and homeowner maintenance protection plans, service and repairs, commercial and residential, filter replacement, gas lines. We have our own sheet metal shop for custom ductwork. Warranty services on HVAC equipment.
BRANDS
Coleman, Carrier, Aprilaire, Fujitsu, Gree, Reznor, Vanee, John Wood, GSW, Giant, Regency, Kingsmen, Navien, Sanuvox, Cozy, Superior Radiant
STYLES
Family owned & operated that hires certified, licensed technicians. Offers 10% seniors discount on repair work. Coleman Certified Comfort Expert offering first-year unit replacement and a 100% satisfaction guarantee.
SPECIALITIES
We have our own sheet metal shop for custom ductwork, HVAC products & services,
WEBSITE
https://www.applebysystems.ca/
YEAR ESTABLISHED
1967
RETURN POLICY
First-year unit replacement
PAYMENT METHOD
Cheque, Cash Visa, MasterCard, Financed or Rental
LICENSES
HVAC Contractor & Sheet Metal, TSSA Heating Fuels Contractor
MEMBERSHIPS
HRAI, TSSA, ESA, Oakville Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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