Reliance The Furnace Company Edmonton

From the moment they arrived they screamed quality. Laying down mats from the front door to the work area, they did everything in their power to keep our home clean and tidy while they worked. And they cleaned all their messes when they left. The guys installing were very professional and knowledgeable with the product. The installation went seamlessly. They kept everything neat and tidy, all wires and pipes and tubes were installed above code, they went above and beyond the call of duty to install a separate gas line for our bbq as well. The price was all inclusive and you really get the amazing service and customer care that you are paying for. All in all I would HIGHLY recommend Reliance The Furnace Company for all your heating and cooling needs. Fantastic Job, Amazing Service.

In-home consultation, courteous and polite. Service tech's were very good, efficient and offered to help another contractor who was in my home working on another job. They also installed the new thermostats we purchased separately from a store. Overall, they did a good job.

I hired The Furnace Company to replace a 30 year old furnace with a new one, including an i-comfort wifi thermostat.
Chris did the initial estimate and Richard and Jordan did the install.
Chris was professional, showed up on the date and time that we booked for our in-house call. He was very thorough on his look of what needed to be done. I appreciated how in-detail he got in explaining what it would take to install a new furnace. He represented the company very well.
Richard and Jordan are top notch installers and it's visible with the quality work that they completed. Again, very professional and I appreciated the time they took to explain what they did and how the equipment worked.
I would recommend this company in a heartbeat.
Also, in a years time I will add what follow-up, maintenance house-calls, etc, were performed by The Furnace Company and how I have been dealt with after the install. I'm sure there will be no issue.

Nolan & Aaron, Installed an AC unit at our home in Leduc today July 17é13. They were very professional and thier quality of work was fantastic. I would reconnending them to anyone. Great Job Nolan and Aaron.

Thank you.

Aaron and Nolan did the installation. They were very efficient, working very hard to get the job done, cleaned up and gave a thorough expanation on how things worked. I would highly recommend this company, from the purchase to the finished product everything was done professional and efficiently.

Brent and Mark from Reliance The Furnace Company installed my furnace and tankless hot and I have to say that they were absolutely amazing, very quick and efficient they were. There workmanship is outstanding and professional and very courteous. While working in my home they keep me up to speed as to what they were doing and gave me peace of mind to know that the work would be done perfectly. The area now looks so amazing and everything is placed and tucked up to make this space no longer a eye sore. These 2 guys are knowledgeable of there job, I would definitely recommend them and this company to anyone needing work done. When the job was complete in less than 2 days they made sure that I was aware of everything done, made sure that there worksite was cleaned up and before they left they made sure that I was happy with the work done. Absolutely amazing to have people like this do work for you and be so caring, thank you Brent and Mark for your work that you did in my home, so greatly appreciated.

The repair guy shows up on my doorstep with a lit cigarette. Who does that? He put it out on the cement pad that my air conditioner sits on. This did not seem professional to me at all. Then he took two minutes to look at my unit, tell me it's broken, and charge me $100. That was it. Nice enough guy, but I don't think it's ethical to charge someone that much money for almost nothing, and come to the door smoking. When I do get a new unit, I won't be calling these guys.

Ross & Matt arrived on time, we discussed the job, looked at the layout, they answered my questions & proceeded with the work. They worked well together & were professional. After the work was done Ross took the time to explain the new system while Matt cleaned up the work site. They did an awesome job & we plan to call Dave in the fall to have them replace our garage furnace & install a humidifier in the house. I believe we have found the HVAC company for all our future HVAC needs.

After doing an online extensive research, I bought a Lennox furnace from the Furnace Company when they had a promotion at Costco Edmonton South. I am supposed to get a rebate from Costco for an amount of $650 in the form of a Costco cash card as well. That was mainly the reason I went on this route. I wanted to buy SLP98V first, but one has to buy icomfort Wi-Fi thermostat along with it, which is another $450. So, I decided to settle for the next lower model EL296V, which also has very good reviews online, in particular on quietness. I got my furnace and hot water tank installed from them today, that is about 10 days from when I bought the furnace at Costco. So, it was pretty fast.

First, Mark from the Furnace Company came to inspect the site and answered all my questions, and he did not charge any extra for installation. That was very nice. So, I also ended up buying a hot water tank from him as well. Richard and Aaron H. from the Furnace Company came for the installation. They were very professional and answered all my questions patiently. They installed both the units in about 5 hours. They did a super job overall: installation, cleaning the place nicely, explaining how to maintain the units, etc. I am totally happy with the overall experience I had dealing with the Furnace Company. I would highly recommend them to anybody.
The furnace I bought, EL296V, is very quite so far compared to what I had earlier (Carrier Weathermaker 8000), and it is 96% efficient as well. So, I am expecting good things from this furnace.

Aaron and Nolan Install a Lennox system in our home.with excellent service. The work was efficient, professional and completed in one day. Aaron and Nolan were very respectful, neat and punctual.