After doing an online extensive research, I bought a Lennox furnace from the Furnace Company when they had a promotion at Costco Edmonton South. I am supposed to get a rebate from Costco for an amount of $650 in the form of a Costco cash card as well. That was mainly the reason I went on this route. I wanted to buy SLP98V first, but one has to buy icomfort Wi-Fi thermostat along with it, which is another $450. So, I decided to settle for the next lower model EL296V, which also has very good reviews online, in particular on quietness. I got my furnace and hot water tank installed from them today, that is about 10 days from when I bought the furnace at Costco. So, it was pretty fast. First, Mark from the Furnace Company came to inspect the site and answered all my questions, and he did not charge any extra for installation. That was very nice. So, I also ended up buying a hot water tank from him as well. Richard and Aaron H. from the Furnace Company came for the installation. They were very professional and answered all my questions patiently. They installed both the units in about 5 hours. They did a super job overall: installation, cleaning the place nicely, explaining how to maintain the units, etc. I am totally happy with the overall experience I had dealing with the Furnace Company. I would highly recommend them to anybody. The furnace I bought, EL296V, is very quite so far compared to what I had earlier (Carrier Weathermaker 8000), and it is 96% efficient as well. So, I am expecting good things from this furnace.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- They need to improve their publicity campaign more, in terms of advertising, promoting their products at malls, etc.
- Any advice to offer fellow homeowners facing a similar project?
- First do some research online.
- Company Response
We really appreciate you taking the time to share your experience with us! –Cait