From the initial contact with The Furnace Company to follow up service we had nothing but excellent service. The Furnace Company set up an appointment with one of their sales reps for the next day. Dave was knowledgeable about the products the company sold and gave us guidelines as to what he thought the best options were. There was no pressure to sign a contract at the time of the appointment. The installation happened within two days of our decision to go with The Furnace Company. Jamie and Jordon were fast and efficient. They explained everything they did and were very patient about answering our questions. They laid down drop cloths to keep our floors clean and removed their shoes if they had to move beyond the drop cloths. We had some minor issues after installation with our thermostat and Jeff came out promptly to replace it. We would gladly recommend this company to friends, family and neighbours who are in the market for a new furnace or hot water tank.
- Company Response
Thank you for the kind words. Sunny Dosanjh.