Gienow Renovations

Formerly Gienow Windows and Doors
Windows & Doors Installation & Service
7140-40 Street SE Calgary AB T2C 2B6
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86%

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Reviews for Gienow Renovations

Average customer rating:
8.8 10 (153 reviews)

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Rob & Sheila in Calgary
Rob & Sheila in Calgary
2 reviews Calgary, AB
10/10

Mian Floor Home Window Replacement

We hired Gienow about 4 years ago to replace our top floor windows. Like most of us, we could only afford one floor at a time. Our main floor had original single pane, wooded frames and they creaked all the time. The North wind made our main floor chilly and finally decided to change them out.

We got a couple of quotes but new that Gienow would be the best for us. It took about 3 1/2 weeks until windows arrived and our 2 day scheduled install for 11 windows. The installer Bryce and his team were amazing guys and very professional. The place carpet runners down over ours and cleaned up all the time. I can't say enough how awesome they were.

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Company Response

Thanks for the feedback, Rob and Shiela. It is always rewarding to work with repeat customers. Thanks for choosing Gienow Renovations!

M & KA G in Calgary
M & KA G in Calgary
2 reviews Calgary, AB
10/10

Window replacement

Highly recommended! We had all our above grade windows replaced (3 large, 1 medium, 3 bedroom - 7 total) in May 2019. One of our major issues was a large 2nd floor bonus room window facing west which would heat up our house every summer. We opted for the triple pane windows and have noticed a dramatic difference this summer. We are so glad we had our windows replaced and absolutely love our Gienow windows. Installation took 2 days and we had no issues whatsoever. I waited until after summer because I wanted to honestly say our windows exceeded our expectations. They have and are worth every penny we spent. We'll be calling Gienow for our doors next Spring.

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Company Response

We are thrilled to hear that everything went well, and that you have experienced dramatic improvements! Thanks again for choosing Gienow Renovations!

Shelley from Calgary
Shelley from Calgary
2 reviews Calgary, AB
10/10

Installation front door

It was a great experience, the gentlemen who installed the door are very friendly, polite, tidy & efficient. Everything worked like clockwork!"
They came on time, cleaned up afterwards, it was a positive experience.

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Hope Fulton from Calgary
Hope Fulton from Calgary
2 reviews Calgary, AB
10/10

Window replacement

Gienow replaced windows for us two years ago and when it was time to replace bedroom windows, they were our first and only call. From initial phone call to clean up, Gienow was professional, trustworthy and caring about the job. We are VERY careful about who we invite into our home, Gienow is worthy of our trust. We have another large window on our list for replacement and we’ll be calling them again. The quality, care and professionalism Gienow shows is what makes us return customers!

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Company Response

Thanks for your kind words, Hope. It is always nice to work with the same customers more than once. Thanks for choosing Gienow Renovations, and we look forward to working with you again in the future.

Mary Ann in Calgary
Mary Ann in Calgary
1 review Calgary, AB
10/10

Installation of four windows.

I am delighted with my new windows. The whole process was made easy by the Gienow team who were very pleasant, helpful and knowledgeable about their product. The work was done quickly and efficiently - and the cleanup was amazing.

1 of 1 people found this review helpful.
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Company Response

We are delighted to hear this, Mary Ann. Thanks again for choosing Gienow Renovations! We will pass your feedback on to the whole team.

Windowupdate in Calgary
Windowupdate in Calgary
0 reviews Calgary, AB
8/10

Window installation

Salesperson was personable, knowledgeable and friendly, not pushy. I was given a quote and a possible installation date and allowed to consider before committing. Once we decided to go ahead, I had an install date and this did not change.
All windows were installed in a timely manner and clean up to previous state was done.
I was pleased with the process with Gienow Windows. On the week of our install, there was a lot of rain and I was not sure if the install would go ahead until the day that the installers showed up at my door. I was also not informed that the window trim would not be stained prior to install and I would have liked to stain and varnish prior to the trim being applied. We chose to stain and complete the trim ourselves. Communication could have been better.

1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write this review. At Gienow Renovations, we pride ourselves in being open and upfront, and letting the customer choose products that are right for them. We apologize for the confusion regarding the state of the trims used. We will review our processes to see if we can better explain options in the future.

Robert in Chestermere
Robert in Chestermere
2 reviews Calgary, AB
10/10

Window repair/replacement

Gienow was professional to deal with and used effective communication throughout the process.

The installers who did the work at the house were friendly and efficient and were considerate in terms of the fact that we had a little one and dogs at our home.

1 of 1 people found this review helpful.
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Company Response

We are happy to hear that everything went as expected, Robert. Thanks again for choosing Gienow Renovations.

Laura Osborne in De winton
Laura Osborne in De winton
1 review De Winton, AB
10/10

Windows and front door

Wonderful service. Installation and installers were clean, proffesional and on time. Trevor our sales person was always a phone call or text away. I actually wondered if he ever slept. The office staff were on top of everything. Great communication from all areas. So appreciated the ease of payment and heads up before final payment was put thru
We have the back of the house to do next year and will definitely be giving Trevor a call.
Thank you,
The Osborne's

1 of 1 people found this review helpful.
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Company Response

Thanks for the kind words, Laura. We will pass your feedback on to our staff. Thank you for choosing Gienow Renovations, and we look forward to working with you again soon.

John in Quesnel
John in Quesnel
0 reviews Calgary, AB
10/10

Patio doors replaced with window.

The job looked straightforward but I knew the patio doors were a DIY project. The installers, after acknowledging that it certainly must have been a DIY project went right ahead and resolved all problems with good humour and great efficiency. Although they did not demand it, I did promise them that I would never again install a patio door myself. But not because I don't know what to do, but because I am too old to do it.

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Private User
Private User
Private User reviews , ON
10/10

Simple Process, Great Product

Andrew showed up on time and solved our question between a bay and a regular window super quick. We'd put in a extra deep regular slider in our kitchen so we could have a few plants on the edge but not have to pay "Bay" type prices. After that it was easy 5 weeks later Alex and Tony showed up and put the window in quick, effeciently and cleaned up well after themselves. Couldn't have asked for any better.

1 of 1 people found this review helpful.
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Company Response

Thanks for your kind words, and for choosing Gienow Renovations. Please keep us in mind should you ever require more work in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gienow Renovations

Windows or doors; custom or standard sizes; specialty or stock glass-finishes; custom or standard hardware — you choose. Create, change, re-design, retro-fit. With over 68 years of experience in the renovation business, Gienow Renovations has engineered a wide array of window and door products to effortlessly resolve all your renovation ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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