My experience with Direct Pro Windows and Doors happend during the COVID19.
I first contacted them before the lockdown occured and they were very flexible with the first consultation. I was very pleased with Barry's professionalism and service. He was able to show me samples of his product as well as provide a quote on the spot.
The pricing was VERY good and probably one of the best pricings i recieved a quote for (I reached out to at least 3 Window companies to get a rough estimate and Direct Pro WIndows and Door's product was superior AND better priced). Direct Pro Windows and Doors also offered colors besides "classic white" on the outside which was very valuable for my house.
When the COVID 19 lock down happened, messaging/calling Barry to recieve communication was not intimidating and he was very responsive.
Literally the day the lockdown ended, I was able to secure an installation date for my windows.
The whole process (6 Windows + 1 Door) was complete pretty quickly. The workers (2) were very polite efficient and quality of work was exceptional.
Overall a great experience, will be contact them for my front door as well as referring them to any of my friends or family.
TLDR: Excellent Product, Unbeatable price, Offers Exterior colors beyond White. You can't get any better. Thanks a lot Barry and Direct Pro Windows and Doors!