Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
2651 John St Markham ON L3R 2W5
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Torwin Windows & Doors Ltd

Average customer rating:
9.8 10 (167 reviews)

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Davis
Davis
0 reviews Toronto, ON
10/10

AY Jackson 2M home windows changed

Find Tony, he will take care of you. We just installed 9 Armor brand windows to see how Torwin is and we are very happy with them so we came back to order more. We got black frames and they look gorgeous. Mr. Moon is also a fine installer. Overall, the best choice I made for my 2M home.

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Company Response

Thank you so much for this incredible review and the repeat business!! We appreciate your continued support and for choosing Torwin!

Thanks again,

The Torwin Team

Private User
Private User
Private User reviews Caledon, ON
10/10

Windows and Doors

We used Torwin for all our windows and doors on a complete home remodel we did. We are extremely happy with both the level of customer service, the cost compared to its competitors and the installation. Can't recommend them enough.

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Company Response

Amazing to hear! We hope you enjoy your new windows and doors for years to come! We look forward to working with in the future. Thank you so much!

Private User
Private User
Private User reviews Markham, ON
10/10

New windows

Had all our windows replaced. I can’t say enough about this company. They were professional from the start. The crew was efficient and had everything done in a timely manner. They cleaned up everything. These windows were affordable and make our house look updated. Thank you Torwin Windows and Doors

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Company Response

Thank you for the amazing feedback and more importantly for choosing Torwin. Your business is greatly appreciated and we thank you for trusting us with your home.

Private User
Private User
Private User reviews Markham, ON
10/10

Window and Door Replacement

I had Torwin came and replaced a window and a sliding door for my personal residence. They were very accomodating for scheduling and even moved our install date up sooner then expected. The installer was efficient and did a great job. Would highly recommend them for any other window or door-related needs!

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Company Response

Thank you for the great feedback and for your business! Thank you for trusting us with your home. We look forward to working with you again in the future.

Private User
Private User
0 reviews Mississauga, ON
10/10

Fantastic customer service from start to finish

From start to finish this company takes complete care!

My vision of what i wanted came to light with the help of the amazing Cassi :)
Insulation was quick and done well! Tom & his team were amazing!
The owner Jody is one of the most involved owners i have ever met making sure all went well and even popped by during and after.

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Company Response

It was such a treat working on this project! Your vision turned out perfectly! A stunning transformation. Enjoy the improved view and thank you for choosing Torwin :)

Private User
Private User
0 reviews Milton, ON
10/10

Full Home Window Replacement

Knowing that this was going to be a major job and a large financial commitment, I wanted to ensure that we were making the best choice. I did my due diligence and research and was beginning to lose faith of finding a great company. Then I connected with Torwin Windows and Doors.
Not only were they quick to respond, but the owner himself came out to do the initial site visit visit to provide the quote. Jodi was a pleasure to deal with. He was respectful in our home and listened to our concerns and what we were looking for before he went over a number of options. Never did we feel like he was pushing the sale or trying to upsell us.
The quote process was easy and Jodi was amazing while we worked through options to make sure we were happy while staying within budget.
COVID set back our installation but they kept in touch with us every step of the way, ensuring we were comfortable while they were in our home and respectful of safety regulations.
The work was quick for a big job and the crew was very polite and kept the house as clean as possible. There was an issue with one of the windows, but they pointed it out to us before we had a chance to say anything and ensured it was corrected by the manufacture. The house was immediately more insulated, warmer (this was done in February) and quieter. The house was also cooler in the summer and we have noticed a difference in our heating and cooling bills.
We would definitely recommend them and in fact we have already done so.
This is a family run operation and they make you feel like you are a part of the family too.

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Company Response

Thank you so much for taking the time to write the review. We truly appreciate the business and look forward to working with you again in the future. Windows look terrific!!

Christine from Mississauga
Christine from Mississauga
3 reviews Mississauga, ON
10/10

Front & Patio Door Installation

Torwin Windows and Doors was a fantastic company to deal with! Cassi and the team were very helpful and responsive to all of my questions, and provided guidance that was invaluable to my final decisions. The workers were extremely professional, and the work was completed within 1 day and exceeded my expectations. I would have no hesitation regarding using Torwin Windows & Doors in the future!

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Company Response

Thank you so much for your review! Your feedback is truly appreciated. It was an absolute pleasure dealing with you and the finished product is also a result of your great taste and style. We look forward to working with you again in the future!

Thanks again,

The Torwin Team

Melody
Melody
3 reviews Markham, ON
10/10

Fibreglass front door and patio door

We had a very positive experience working with Torwin from start to finish. Cassi understood that this was a big purchase for us and showed us different door options, worked with us on multiple mock-ups, and even came on-site to ensure that the door colour we selected matched our brick exterior. When our door finally arrived, she was transparent that the colour of the door was a shade darker than expected and worked with the manufacturer to have the door re-done, inspected it to make sure it was perfect, and even asked for our approval before coming to install! Our patio door had a minor defect and Nick and Tom were quick to file the issue with the manufacturer to have it addressed immediately.

We highly recommend Torwin for quality product and excellent customer service!

Thank you!

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Company Response

It was an absolute pleasure getting to deal with you from start to finish. Thank you for choosing Torwin and for letting us be a small part of your reno! Enjoy the new doors, the front door is absolutely stunning!!

Ken in Thornhill
Ken in Thornhill
0 reviews Toronto, ON
10/10

Windows - Armour - replacement in older Toronto home

Very satisfied. Referred by our neighbour. Excellent personal service. Jody was passionate and friendly, yet clear when explaining our options. We have an older home in Toronto and yet the installation went smoothly.

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Company Response

Thank you so much for the great review! Very
Much appreciated. Enjoy your new windows.

Private User
Private User
Private User reviews Milton, ON
10/10

Full Window Replacement

From start to finish this was a positive experience. The team was knowledgeable and provided a variety of options to choose from. The order was simple and the product arrived as scheduled. The installation team was professional and got the job done a little earlier than planned yet maintaining a quality job.

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Company Response

Thank you for the positive feedback and for taking the time to share your experience. This helps others to read your experience and choose Torwin in the future. Thanks again!

The Torwin Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torwin Windows & Doors Ltd

Established in 1988, Torwin has become a trusted source for all of your external home renovation needs. With over 75 years of combined experience, we are industry leaders specializing in window and door product services and installations. We pride ourselves on quality and craftsmanship.
With humble beginnings, we began with window and door system sales. Over the years we have grown to expand our product and service offering to include: brick and frame knockouts, custom wood work, moldings, shutters (interior and exterior), siding, eavestrough, fascia, hardware, custom glass work, architectural décor and sealed unit repair.
From an extensive showroom to our own in-house installation crews, we have grown over the years in response to the demand for the “Torwin Touch,” a way of doing business putting the customer first. We develop relationships and truly believe that our work is a reflection of our name.
Privately owned and operated, our hands-on experience allows us to make you comfortable in your decision process.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows- vinyl windows, aluminum clad windows, extruded aluminum windows, wood windows, window installations Doors- steel insulated doors, executive doors, fiberglass doors, wood doors, vinyl doors, patio doors, sliding patio doors, swinging patio doors, garden doors, french doors, steel garden doors, aluminum clad garden doors, aluminum clad sliding patio doors, door installations skylights, screens, hardware, fascia, eaves, vinyl siding, wood siding, soffit, glass block, painting, custom wood work, trim, storm enclosures, moldings, interior and exterior shutters
SERVICES
full in-house carpenters for all of your installation requirements
WEBSITE
http://www.torwin.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
0
RETURN POLICY
All Payment methods available, financing available
LICENSES
Products are CSA Certified & Approved & Energy Star Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
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