Gienow Renovations

An excellent experience of replacing three windows. Alex explained the progress to me, as necessary. I was very impressed with the job and the workmanship. I will definitely recommend your company and this particular knowledgeable and efficient crew of Alex, Vlad and Tony.

After a great experience with Gienow, when we replaced all our windows a few years ago, we decided to get them to manufacture and install two exterior doors. The quality of Gienow's windows and doors is excellent. From Trevor the estimator to Alex the installer, the whole process has been customer-oriented and very professional. The install team showed up on time, paid attention to details, stayed late to complete the job, cleaned up and made sure we were completely satisfied before leaving. Gienow - you have great products and great people working for you! Thanks to Trevor, Alex & Vlad!

Right from the initial in home consult with Trevor till the final install was finished the whole process was very professional. Alex the installer called ahead of time and confirmed the details , and then showed up and meticulously removed old window and went to great lengths to ensure proper fit and seal was attained. I appreciated that he took the time to do it right and not just rip out the old and slam in the new one. I would bet that Alex is Gienows # 1 installer and If you can ask for him to do your Installation I would definitely recommend him.

We had our windows replaced on our main level and went with Gienow since our neighbour used them. The guy who did the quote (Andrew) was friendly and thorough throughout the initial inspection, and made the appropriate recommendations based on what we wanted. He also handled the rebate portion for us.

They sent Alex's team for the install and they were great. They were respectful and they cleaned the area thoroughly enough when they finished.

The windows have been in for a few months now and we have nothing to complain about. We'll probably go with Gienow again when it comes time to replace our doors.

We recently replaced the 22 year old bay window in our master bedroom. The estimator arrived as scheduled, a convenient installation date was arranged and the installation crew arrived on schedule - actually a few minutes early. The team headed up by Franklin worked very efficiently and did an excellent job. The work area was spotless when the crew finished their work.

This was the second job Gienow has done for us. Obviously we were pleased with their previous work.

Gordon S.
Calgary

We received some excellent customer service from Gienow recently. We had a new bay window installed in our home prior to the new year. The entire process from the quote to installation was handled very efficiently and professionally. We are very happy with our new window.

After the holidays we noticed some staining due to condensation on some of the trim. Gienow promptly scheduled an appointment and replaced the stained trim without question. Shawn even went above and beyond and replaced the weather stripping on our front door when he noticed a draft.

Overall we have been extremely happy with the service from Gienow and wouldn't hesitate to recommend them to friends and family in future.

Went with Gienow since they are 1 of oldest window manufactures around here. Things went great from start to finish. Went with the triple pane for the 100 bucks a window extra. The install crew was awesome. That would be Alex Kuz'min, Tony & Max. They showed up before time and stayed late to finish all windows, cleanup etc. Thanks guys for the great job and attention to detail.

Wonderful job done professionally, replaced all my 1960's windows with triple pane low argon eco comfort series windows. significant difference in heat loss and noise. can hardly hear the cars and busses and the temp what used to be 20-21 setting is now 17-18. The team of Alex kuz'min, Tony & Max were patient in details and finishing. I would recommend them to all. Very satisfied with the work. Best value for my hard earned money.

We chose Gienow based on brand familiarity the long standing reputation.of the company.

The entire process came off flawlessly as we had hoped, (and expected).

The selection process went quickly and smoothly with the help of a sales associate visiting or home, and we were able to manage subsequent communications by e-mail.

Installation went smoothly on the prescribed date, and there are loose ends which require additional follow up.

We take comfort in knowing that we have received a high quality product that will last for many years to come, and we will look to Gienow again in the future for any additional needs that may arise regarding further renovations.

We would not hesitate to recommend Gienow to others.

Installation was as per the contract date. the installers were a bit early..which suites me fine. the window fit perfectly, Casey and his helper did an excellend job. They made sure to clean up everything when they were done and I have some health issues and they were kind enough to hang my wooden blind which is very heavy. I was going to do it myself and they said they would take care of it.I have other windows to do and hope to get them done in the spring and will for sure use Gienow and ask for Casey and his helper again. Great experience and I had no headaches. the accounting let me know when they put through the balance I owed and we are done for now. Cant wait to get the rest of my windows.thanks Gienow for a job WELL DONE!!