Gienow Renovations

Formerly Gienow Windows and Doors
Windows & Doors Installation & Service
7140-40 Street SE Calgary AB T2C 2B6
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Gienow Renovations

Average customer rating:
8.8 10 (153 reviews)

Sort by

Jackie in Toronto
Jackie in Toronto
1 review Toronto, ON
10/10

Window replacement

Andrew was a pleasure to work with and sold us exactly what we needed. The crew of Alex,Tony, and Vlad were awesome. Polite and cheerful and finished the job in a timely manner and did a great cleanup. Highly recommend!

Was this review helpful?
Company Response

Great to hear from you Jackie (in Toronto?), thanks for taking the time to share your experience! At Gienow Renovations, we are so fortunate to offer a vast array of products and experienced consultants to help you choose the right products. We will be sure to pass your words on to the entire team. Thank you for your business, and hopefully we can work together again soon.

Private User
Private User
Private User reviews Calgary, AB
10/10

Gienow Renovations/Ply Gem

An excellent experience of replacing three windows. Alex explained the progress to me, as necessary. I was very impressed with the job and the workmanship. I will definitely recommend your company and this particular knowledgeable and efficient crew of Alex, Vlad and Tony.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the kind words! We are thrilled that everything want as expected. We will be sure to pass along the feedback to the team. Thank you for choosing Gienow Renovations and let us know if you ever need our assistance with another project.

Jane N. in Calgary
Jane N. in Calgary
1 review Calgary, AB
10/10

Gienow does another great job for us!

After a great experience with Gienow, when we replaced all our windows a few years ago, we decided to get them to manufacture and install two exterior doors. The quality of Gienow's windows and doors is excellent. From Trevor the estimator to Alex the installer, the whole process has been customer-oriented and very professional. The install team showed up on time, paid attention to details, stayed late to complete the job, cleaned up and made sure we were completely satisfied before leaving. Gienow - you have great products and great people working for you! Thanks to Trevor, Alex & Vlad!

Was this review helpful?
Company Response

Thank you for taking the time to submit this feedback, Jane. Always nice to work with repeat customers! We will pass on your feedback to Trevor, Alex and Vlad. Please keep us in mind for your next project, and remember to take advantage of our customer referral program, should you have any friends or family who are looking for new windows, doors, and or siding!

wayne in Calgary
wayne in Calgary
1 review Calgary, AB
10/10

Bathroom opaque window design and install

Right from the initial in home consult with Trevor till the final install was finished the whole process was very professional. Alex the installer called ahead of time and confirmed the details , and then showed up and meticulously removed old window and went to great lengths to ensure proper fit and seal was attained. I appreciated that he took the time to do it right and not just rip out the old and slam in the new one. I would bet that Alex is Gienows # 1 installer and If you can ask for him to do your Installation I would definitely recommend him.

Was this review helpful?
Company Response

Thank you for your kind words, Wayne. We will pass on your feedback to Trevor, Alex and the rest of the team. We are very proud of the work our entire Gienow Renovations team does. Please keep us in mind for your next project, and remember to take advantage of our customer referral program should you have any friends or family that could use our services.

Private User
Private User
Private User reviews Calgary, AB
10/10

Great experience with Gienow

We had our windows replaced on our main level and went with Gienow since our neighbour used them. The guy who did the quote (Andrew) was friendly and thorough throughout the initial inspection, and made the appropriate recommendations based on what we wanted. He also handled the rebate portion for us.

They sent Alex's team for the install and they were great. They were respectful and they cleaned the area thoroughly enough when they finished.

The windows have been in for a few months now and we have nothing to complain about. We'll probably go with Gienow again when it comes time to replace our doors.

Was this review helpful?
Company Response

We are glad that you are happy with your new windows, and your experience with Gienow Renovations! Looking forward to working with you again soon!

Gordon S in Calgary
Gordon S in Calgary
1 review Calgary, AB
10/10

Bay window replacement

We recently replaced the 22 year old bay window in our master bedroom. The estimator arrived as scheduled, a convenient installation date was arranged and the installation crew arrived on schedule - actually a few minutes early. The team headed up by Franklin worked very efficiently and did an excellent job. The work area was spotless when the crew finished their work.

This was the second job Gienow has done for us. Obviously we were pleased with their previous work.

Gordon S.
Calgary

Was this review helpful?
Company Response

Thanks for taking the time to write this, Gordon. We are thrilled to hear everything went as expected. Always nice to work with great people multiple times. Enjoy your new bay window, and we hope to work with you again some day when you are ready for your next project!

Shannon in Toronto
Shannon in Toronto
1 review Calgary, AB
10/10

Awesome customer service from Gienow

We received some excellent customer service from Gienow recently. We had a new bay window installed in our home prior to the new year. The entire process from the quote to installation was handled very efficiently and professionally. We are very happy with our new window.

After the holidays we noticed some staining due to condensation on some of the trim. Gienow promptly scheduled an appointment and replaced the stained trim without question. Shawn even went above and beyond and replaced the weather stripping on our front door when he noticed a draft.

Overall we have been extremely happy with the service from Gienow and wouldn't hesitate to recommend them to friends and family in future.

Was this review helpful?
Company Response

Thank you taking the time to write this, Shannon. We are thrilled everything met your expectations. Thank you for putting your trust in Gienow Renovations. Please keep us in mind for your next project!

K in Irricana
K in Irricana
1 review Wimborne, AB
10/10

ALL service was good from the startwindows

Went with Gienow since they are 1 of oldest window manufactures around here. Things went great from start to finish. Went with the triple pane for the 100 bucks a window extra. The install crew was awesome. That would be Alex Kuz'min, Tony & Max. They showed up before time and stayed late to finish all windows, cleanup etc. Thanks guys for the great job and attention to detail.

Was this review helpful?
Company Response

Thanks for the feedback, K! We will pass on you feedback to Alex, Tony, and Max. We appreciate you choosing Gienow Renovations. Enjoy those new windows!

Parm in Calgary
Parm in Calgary
1 review Calgary, AB
10/10

Renovated whole house windows

Wonderful job done professionally, replaced all my 1960's windows with triple pane low argon eco comfort series windows. significant difference in heat loss and noise. can hardly hear the cars and busses and the temp what used to be 20-21 setting is now 17-18. The team of Alex kuz'min, Tony & Max were patient in details and finishing. I would recommend them to all. Very satisfied with the work. Best value for my hard earned money.

Was this review helpful?
Company Response

Nice to hear from you, Parm. We are thrilled to hear that Alex and team took good care of you (as they also do). Those Comfort series windows should keep your home more comfortable in both winter and summer. Thanks you for choosing Gienow Renovations, and remember about our referral program should any friends or family need our services!

Allan L. Scribner in Calgary
Allan L. Scribner in Calgary
1 review Calgary, AB
10/10

Living Room Window Replacement

We chose Gienow based on brand familiarity the long standing reputation.of the company.

The entire process came off flawlessly as we had hoped, (and expected).

The selection process went quickly and smoothly with the help of a sales associate visiting or home, and we were able to manage subsequent communications by e-mail.

Installation went smoothly on the prescribed date, and there are loose ends which require additional follow up.

We take comfort in knowing that we have received a high quality product that will last for many years to come, and we will look to Gienow again in the future for any additional needs that may arise regarding further renovations.

We would not hesitate to recommend Gienow to others.

Was this review helpful?
Company Response

Thanks for taking the time to write this, Allan. We are thrilled everything want as smoothly as expected. Than you for putting your trust in Gienow Renovations. We look forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gienow Renovations

Windows or doors; custom or standard sizes; specialty or stock glass-finishes; custom or standard hardware — you choose. Create, change, re-design, retro-fit. With over 68 years of experience in the renovation business, Gienow Renovations has engineered a wide array of window and door products to effortlessly resolve all your renovation ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Calgary?