Doctor Screen

Windows & Doors Installation & Service
3035 Appleby Line Burlington ON L7M 0V7
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Reviews for Doctor Screen

Average customer rating:
9.8 10 (230 reviews)

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Mar in Burlington
Mar in Burlington
1 review Burlington, ON
2/10

Not impressed at all

Called Bill in July to have 4 basement screens replaced and a patio door. Had to wait til October because of a back order on the colour (beige/tan - didn't think it was a rare colour but according to Bill it was. Ok so on to the install, to me it seemed like Bill didn't know what he was doing. He struggled to make and install the screens. Made a lot of noise installing the one screen and later found out why, he damaged the bottom trim on of the windows (see picture). I'm assuming he had to pry off the bottom trim in order to make the screen fit. Also the one blind he removed had dirt marks on them (again see picture). Not a word from Bill about the damage he caused when he left. My fault for not inspecting the work in detail before he left. I will never use them again. Had a few neighbours ask about the work since they saw his truck and I said I do not recommend them at all.

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Company Response

Good morning Mar, I have contacted Bill and he was unaware you were unhappy with the repair. I can confirm that custom doors can take up to 8 weeks depending on colours and time of year. These are exact fitting so need to be done precisely. As for the basement windows, there are sometimes challenges fitting in older frames that may have shifted or shrunk making it difficult to duplicate. Of course some styles can also be obsolete and Bill is very good at modifying so it may have appeared he was struggling but again these need to be custom built on site. You should be hearing from him shortly to make sure you are completely happy.

Thanks for letting us know!

sharon in Ajax
sharon in Ajax
0 reviews Ajax, ON
10/10

patio screen replaced

David quoted a price on the phone and then mitigated any more damage to the 30 year old patio door and expertly and professionally replaced the screen. Thanks David for being fair and honest.

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Company Response

Dave is one of the best, thorough and honest!
Thanks

Michelle from Burlington
Michelle from Burlington
4 reviews Burlington, ON
10/10

John is a perfectionist!

I had a fabulous experience with John Archer at Dr. Screen. John replaced my patio screen door as the old screen door was giving me issues. John was very knowledgeable and caring while installing the new screen. He made sure to reinstall the track in order for the door to slide smoothly and perfectly fit into place.

John’s personal customer service is the best I have experienced. He had a caring approach and was a true professional while answering my questions. I highly recommend John at Dr. Screen as he truly gets the job done right!

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Company Response

Hi Michelle I'm very happy he got the door sliding so well. He knows his trade very well . Now you ca enjoy the fresh air without the yellow jackets bothering you.

Greg

Carole in Burlington
Carole in Burlington
1 review Burlington, ON
10/10

John Archer looked after us and did a great job!

Our screen door wasn't sliding properly, was ripped and we hadn't used it for over a year. John was so professional and courteous! In this day and age it is hard to find a pleasant person who fixes the job right. We are so pleased with Doctor Screen and John and would highly recommend them. John did a wonderful job.
Carole
MIssissauga

2 of 2 people found this review helpful.
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Company Response

Hi Carole, John does great work for us and all our customers, thanks for the very nice review!

Greg

Maryann in Etobicoke
Maryann in Etobicoke
2 reviews Vaughan, ON
10/10

Patio Screen Door

Great work completed by Dan and Adam! With kids running in and out, the patio screen separated from the frame. I had it repaired by a the door manufacturer twice only to have the screen get loose again! This time I called the best! Dan and Adam came earlier this summer and I am extremely pleased with the quality of their work and their efficiency. I am happy to report that even with heavy traffic, the screen is in place! Thank you both so much!

2 of 2 people found this review helpful.
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Company Response

Hi Maryanne, thanks for the terrific review. Dan and Adam are dedicated for sure!

Private User
Private User
Private User reviews Oakville, ON
10/10

window screen

We had windows replaced years ago and didn't get a screen for one window (long story). John came and created the screen from scratch in less than half an hour and installed it no trouble. He was friendly, efficient and really fast. I highly recommend this company

1 of 1 people found this review helpful.
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Company Response

Thanks for the great review,that's our specialty and Johns our best!

Tigerbear in Burlington
Tigerbear in Burlington
1 review Burlington, ON
10/10

Window screens and patio door

John Archer came right at the agreed time. He worked quickly and efficiently. He took apart my patio doors ( not an easy task!) and reinstalled the repaired sliding screen door. It opened and closed smoothly which it hadn’t done in many years! John completed the job in under an hour and was pleasant and courteous at all times.
Donna

1 of 1 people found this review helpful.
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Company Response

Thanks Donna, sometimes a wood service can extend the life of a Door, we call it preventative surgery.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Patio Door Screen Replacement

Contacted Doctor Screen for an appointment and they were able to come the same week. My screen was between two glass doors so wasn't the easiest job to do, but John was fantastic and was able to complete the entire job without too much problem. Would highly recommend this company!

2 of 2 people found this review helpful.
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Company Response

Thanks so much for the great review!!

Oakville Homeowners in Oakville
Oakville Homeowners in Oakville
5 reviews Oakville, ON
10/10

Repair and replace

Greg repaired a screen door that was damaged by a pet and also a squirrel and replaced an odd sized window screen. He was on time, courteous and well priced. Thanks for your help, DoctorScreen, will call again for future work.

1 of 1 people found this review helpful.
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Company Response

Thanks so much for the quick , terrific review!

Much appreciated!

Greg

Chris Ennis from Uxbridge
Chris Ennis from Uxbridge
6 reviews Uxbridge, ON
10/10

SUN ROOM SCREEN DOORS REPAIRED

Two of the screen doors in our sun room were damaged by a puppy and required repairs. We contacted Doctor Screen and spoke with the owner David Barker. David provided two quotes for the repairs. One for regular screening and one for "pet proof" screening. We elected to go with the "pet proof" screening & set up a date for the repair. David arrived on time & completed the repair in a very professional manner. We would highly recommend Doctor Screen to anyone requiring a screen door repair. Thanks David

1 of 1 people found this review helpful.
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Company Response

Our Doctor Dave is the best, Thanks for the great reviews!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Screen

Doctor Screen is the Doctor that makes house calls to fix your screen doors. You will no longer have to go to the trouble to arrange that yourself! We do it all onsite.

We offer many solutions for all of your screening needs. Solar Screens,Patio Shades, Sliding Screen Doors and many other items. We can do screens that do not disturb your view as well as screens that offer privacy in your home or on your patio. From a job as simple as a window or door re-screen to something as big as a new screen porch or screened enclosure, give us a call. We can repair or replace all screens. We are your screen experts.

Door Screen Replacement Service On site rebuilding of bent broken frames window cranks patio sliding doors etc.

Selling Distributorships across Canada for Entrepreneurs

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window & Door Screen Repair
SERVICES
Window & Door Screen Repair, Retractable Screens
BRANDS
99% of all available screen products and manufacturers
STYLES
Phantom Screens Repairs
SPECIALITIES
Mobile on site service Homes, Apartments, Condos
WEBSITE
http://doctorscreen.com
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Visa M/C Cheque or Cash
MEMBERSHIPS
WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.