Cascade Appliance Service Ltd.

Appliance Repair
Oakville ON L6M 3H2
Write a Review
Write a Review
HomeStars
Appliance Repair
Cascade Appliance Service Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 8 timesBest of 2020winner 8 times

Reviews for Cascade Appliance Service Ltd.

Average customer rating:
10 10 (196 reviews)

Sort by

Heather in Toronto
Heather in Toronto
2 reviews Toronto, ON
10/10

Amazing Service

the house I moved into came with all the appliances and I knew they were getting older. When my washing machine died I had a difficult time finding a full size replacement that would fit down my stairs.
So when my dryer stopped providing heat, I thought I'd have to start the search all over again and get prepared to pay big bucks (the smaller they are the more expensive they are.
I thought I'd try a repair first, but since my dryer is gas, it became a challenge to find someone who could have a look.
BOTH Linda and Steve showed up, Steve was able to figure out that it was the sensor. There was no up selling, he told me the price right away and had a part in his truck. He's given my old dryer another chance and saved me hundreds of dollars and the stress of finding something that will fit.
THANK YOU!!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

I am so glad STEVE saved you from the stress of having to find a new dryer. We always ask for the model numbers so STEVE can come with the most likely part in hand. It was a pleasure working with you

Jeff
Jeff
5 reviews Oakville, ON
10/10

KitchenAid Gas Range issue - Excellent Service

One of our gas range elements was not producing flame as before, approx. medium when turned on to high. Steve and Linda both arrived which was not expected. Steve quickly explained and demonstrated how to clean and maintain, a very easy fix that I can accomplish in future....and it sure beats buying new.
Linda also provided tips on cleaning and maintaining our fridge condenser coils and washer and dryer suggestions (with printed copy left).
All on a gas range service call. Fantastic teamwork and I highly recommend.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words. We like to help customers as much as we can. Glad we were able to help you with all of your appliances

Mike Oakville Real Estate in Oakville
Mike Oakville Real Estate in Oakville
3 reviews Oakville, ON
10/10

exceptional customer satisfaction

If you need your dishwasher fixed, call Steve & Linda right away. There are plenty of quotes out there, however if you want honest and dedicated people who will actually help you then call these guys - found them by referral and will gladly refer!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words. Hopefully we can work together again, but not too soon.

Private User
Private User
Private User reviews Oakville, ON
10/10

Washing machine leak - fantastic service!

My washing machine needed to be fixed as it was leaking. This company is very trustworthy! They fixed my washing machine within one hour. Very friendly, great service. I definitely recommend this company to everyone. Thumbs up all the way! I’ll be calling them for any future appliance repairs.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words. Steve does his best to give quality service at a fair price

Margaret in Mississauga
Margaret in Mississauga
1 review Mississauga, ON
10/10

fixed my leaking wash machine

my wash machine was leaking water. Called the company to fix it. The communication on phone was very smooth. they kept the schedule they promised and final charge what they asked in the quota. It's a reasonable price and no hidden fee. I definitely will contact them again if there is any appliance at home has problem in future.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Glad you are happy with Steve's service. He prides himself with arriving in the timeframe given and barring any unseen issues.. he stands by his quote
Linda

Len S.
Len S.
6 reviews Oakville, ON
10/10

Jenn Air Gas Oven

We have a Jenn Air gas slid in range/oven and it was taking for ever to preheat. Using Homestare we found Casacade.
Intitial email off Homestars page was at 8:30 am, the unit was REPAIRED by 1pm the same day!
No nonsense, friendly people and I believe vary fair prices.
Thank you!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

When you contact us with full model number it makes it so much easier for Steve.. and lucky for you and a lot of people, Steve keeps stock of several items in his van
Glad we could service your stove and you were back up and running the same day
Linda

EM in Burlington
EM in Burlington
3 reviews Burlington, ON
10/10

EXCEPTIONAL!

KNOWLEDGEABLE, FAST RESPONSE, RELIABLE, FRIENDLY, PERFECT! What a pleasure to work with. Immediate diagnosis of our Maytag washing machine issue, came the same day we called, repaired the problem, and the machine now works better than ever. We VERY HIGHLY recommend Steve and Linda and will definitely use their exceptional service in the future, should the need arise. THANK YOU FOR YOUR PROFESSIONALISM, SKILL, AND FRIENDLINESS!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank for your kind words. Great meeting you and we are so glad Steve was able to get your washer up and running again
Linda

Craig Catalano
Craig Catalano
2 reviews Burlington, ON
10/10

Excellent service

Quick response to my inquiry. Service was quick and problem with dryer fixed completely. Also were good enough to take the time to stop by even though I had not confirmed we would be home.

Can definitely recommend Cascade!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Glad we were able to repair your dryer and a few months later your washing machine.

Scotthamel in Oakville
Scotthamel in Oakville
1 review Oakville, ON
10/10

Dishwasher service

Steve and Linda came to the rescue on CHRISTMAS EVE!!
Very knowledgeable, professional, prompt, courteous, the list goes on!
Our dishwasher failed in the morning and Steve and Linda we're on site withing 2 hours and had me up and running in 30 minutes. Christmas is saved!!
As others have mentioned, they were also very helpful with tips and recommendations on ways to keep aging appliances in tip top shape.
Truly a pleasure!

Was this review helpful?
Company Response

Wonderful seeing you... again. Glad we saved you from dish pan hands on Christmas
Linda and Steve

Petra Hess from Burlington
Petra Hess from Burlington
6 reviews Burlington, ON
10/10

Whirlpool dryer

I had the pleasure of meeting Steve and Linda yesterday and itwas refreshing to experience great old fashioned customer service. I called in the morning and they came in the afternoon to look at my dryer. They had me back up and running in 45 minutes and best of all I got numerous tips on appliances and extending their life. Steve and Linda you deserve all the 10 star reviews and I am so happy I chose you to repair my dryer.

Was this review helpful?
Company Response

It was a pleasure meeting you. Steve and I pride ourselves in helping people maintain their appliances. Glad we were able to help

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Appliance Service Ltd.

Our technician has over 28 years of experience servicing washers, dryers, dishwashers, stoves, and fridges.

We have been servicing the Oakville/Burlington/Waterdown area for over 28 years. We offer a year warranty on parts and a 30 day warranty on labour.

We service all major North American brands of household major appliances. We currently service the following brands of appliances: Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse, and more. We are able to find parts for many older appliances, and off market appliances.

If you have any questions, please do not hesitate to call. Calls are answered everyday.. if we are not available, please leave a message on the answering machine and you will get a call back within 12 hours.

We do not service Toronto, Richmond Hill

CATEGORIES
Appliance Repair
BRANDS
Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a year warranty on parts and a 30 day warranty on labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.