Appliance Repair Crew Inc.

Formerly Dynamic Appliance Solutions
Appliance Repair
Markham ON L6B 0M8
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Appliance Repair
Appliance Repair Crew Inc.
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73%

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Reviews by rating (past 12 months)
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Reviews for Appliance Repair Crew Inc.

Average customer rating:
7.1 10 (32 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

Emergency Saturday gas dryer repair

The gas dryer was not drying well. Then not at all. We cleaned the filter etc. It completely stopped on a Saturday afternoon with 5 loads of wet laundry.
Few repair people deal with gas appliances apparently. I explained the situation to Avi and she immediately sent a repair person over on a Saturday evening. He was friendly, efficient and thorough. He explained what the issue was and replaced a part and cleaned all the escaped lint.

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Marilynbouma
Marilynbouma
0 reviews Toronto, ON
10/10

Dryer repair. Replaced motor

They did a great job. Recommended a new motor.
Had to wait a number of weeks but it all worked out. Than you!

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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

Client Care Manager
Client Care Manager
1 review Toronto, ON
0/10

Hood Range Microwave

In Oct 2020 we hired Appliance Repair Crew after finding them on Google to assist with an issue we were having with our over the range microwave. We found the microwave wasn't heating and the Magnetron needed to be replaced. Finally in December 2020 after months of following up I was finally able to get someone into fix the problem we paid $486.00 for this service, then not even a few days later the Microwave stopped working , they said it was because of the control board, after paying yet again another $303.00 plus HST they finally came back in February 2021 to fix the problem. Needless to say after only 5 months of using the microwave and what had cost us $900 to fix stop working again. When I contacted the company I was told WARRANTY ON THEIR SERVICES IS 1 MONTH - THIS INCLUDES PARTS AND LABOUR PROVIDED.

Basically I paid $900 for a microwave for 5 months - I could have bought 2 over the range for that price by now. THERE ARE NO INDICATION OF WARRANTY POLICY BY THE COMPANY - I WAS TOLD 1 YEAR BY THE TECH AND 1 MONTH BY THE COMPANY.

AS A CUSTOMER I FEEL ROBBED AND TAKEN ADVANTAGE OF.

The lowest priced over the range I could find with the same specs as my current was $228 plus HST. When I explained this to Nancy she said oh no, over the range microwaves are expensive and it would have cost you the same to buy a new one. I've attached a photo of an item at Lowes for ease of reference. I write this review so others know my experience.

Their rates, warranty and policies are unclear and not transparent. All other reviews gave this company a 5 star but after my experience that span 5 months from October 2020 to February 2021 (basically as long as my microwave lasted) has not been a pleasant one. Best of Luck to the next person who hires them and hope your experience is a better one.

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Maria in Toronto
Maria in Toronto
0 reviews Markham, ON
10/10

Fantastic Customer Service & Repair

I own a Maytag stainless steel microwave, over the range, & it had stopped heating my items. Everything in the unit worked: clock, fan, light, however, it would not heat, nor defrost. I found Appliance Repair Company in a Google search. & they sent out a technician the next day. A part needed to be ordered, & installed for it to heat up food. The technician explained the pros & cons of ordering a part to fix my unit or should I go buy a new one. It was in my best interest to have my unit repaired, as it saved me from having to add/remove my expensive marble backsplash tile, plus, my unit was a full on stainless steel unit, no plastic parts. It was already 15yrs old, & would last me an additional 15-20 yrs repairing it! I was sold! The technicians were amazing! Clean, professional & highly skilled! Can’t recommend them enough! Their ability to repair my existing microwave over the range, saved me a lot of hassle! Very grateful!

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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

Private User
Private User
Private User reviews Toronto, ON
0/10

Fraud

Beware!!!! We called "Appliance Repair Crew" for service on our washing machine. Technician came to check the issue without any devices and assumed by looking at washer that we have to change 2 parts: control board and the noise filter. We asked him to open the washer to check everything with a device but he refused to do it and charged us $89.27 for nothing! After we had to call another company, their technician checked the washing machine with a device and guess what, the real issue was with a fuse!!! Stay away from them!

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Do not trust their technicians

We had an issue with a washing machine. The technician came, had a look at washer and said that the problem was with two parts: control board and the noise filter WITHOUT ANY DIAGNOSIS WITH A DEVICE! We asked him to open the washer to check everything with a device but he refused to do so and after they charged us $89.27 for nothing! After we had to call another company and their technician checked the washing machine with a device, he said that the real issue with a fuse!!! Be aware and stay away from them!

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Brampton, ON
10/10

Fridge repair

Awesome service!!! Highly professional and dedicated technicians. I called appliance repair crew to fix my fridge the technician came right on time and on the first visit he fixed my fridge I am very satisfied and happy by the service provided. Must recommended repair service

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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

Private User
Private User
Private User reviews Oakville, ON
0/10

Stay away

Beware!!!! We called Appliance Repair Inc. for service on our appliance. Technician came out and stated that 2 parts needed replacing. We were not convinced that was the case so decided to get a second opinion. Called another repair person, from a company suggested to us my the manufacturer, the technician came and the issue was not what we were told by the Appliance Repair Crew Inc. technician. The repair ended up costing us $500.00 less than this company!!!!!

1 of 1 people found this review helpful.
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Roseanne
Roseanne
1 review Toronto, ON
8/10

Repair dishwasher

The Jass came out and fixed the dishwasher. He was very knowledgeable and explained what the problem was and how to prevent this problem. The cost was higher than expected but the service was great.

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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

Harshsharma0812
Harshsharma0812
0 reviews Brampton, ON
10/10

Washer repair

Technician was knowledgeable he explained me what’s wrong with my washer. He managed to fix it right on first visit.Must Recommend Appliance repair crew for home appliance repairs

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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Crew Inc.

Appliance repair crew
Skilled Technicians & Insured Services at Affordable Price
10+ years Average Tech Experience
10,000+ Appliances Fixed

Why To Choose Appliance Repair Crew
Fast Service
Appliance Repair crew is ready to assist,
We come and fix your problem
on same day you call us

Satisfaction Guaranteed
Our quality service guarantee customer's
satisfaction. we don't leave until your
appliance is in working condition and double tested.

Price
NO hidden fees and no unnecessary charges.
in our service. we know that satisfied client is
much more than one time snatch.

Convenience
We accept all major credit cards, cash, debits
and e-transfers. Feel comfortable to choose the
payment method that is most comfortable for you.

CATEGORIES
Appliance Repair
PRODUCTS
We provide in home repair service for all Major Appliances
SERVICES
We Repair Refrigerator, Washer, Dryer, Dishwasher, Oven/Range/Stove, Range-hood & Microwave Builtin or Free Standing Electric or Gas
BRANDS
We repair all Makes n Models Please Visit our website for more details
STYLES
Builtin and free standing
SPECIALITIES
Satisfaction Guaranteed Our quality service guarantee customer's satisfaction. we don't leave until your appliance is in working condition and double tested.
WEBSITE
https://appliancerepaircrew.ca/
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Debit/credit/Amex/cash
LICENSES
Gas license for Gas jobs and certification for appliance repairs
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
79$
PROJECT RATE
79$
WARRANTY TERMS
30-90 days
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