Cascade Appliance Service Ltd.

Appliance Repair
Oakville ON L6M 3H2
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Appliance Repair
Cascade Appliance Service Ltd.
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 8 timesBest of 2020winner 8 times

Reviews for Cascade Appliance Service Ltd.

Average customer rating:
10 10 (196 reviews)

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Umair321
Umair321
0 reviews Milton, ON
10/10

GE Dishwasher leak

called, sent video and these guys were amazing, gave me exact instructions on how to fix it on my own with a part if I was handy enough. Unfortunately, I am not at all handy so requested they come in. They came, took a look and fixed it exactly the way they instructed me a couple of days earlier. Great customer service. Will be using them on any of my appliance needs.

1 of 1 people found this review helpful.
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Michelle Jackson in Oakville
Michelle Jackson in Oakville
3 reviews Oakville, ON
10/10

Dryer repair

My dryer broke down during the pandemic and I needed it fixed ASAP. They contacted me quickly asked lots of questions and discussed what the problem might be, they quoted me a reasonable price. Within 48hrs my dryer was fixed, not to mention i learned what to do and what not to do for washer and dryer maintenance. I would highly recommend this company and would use them again in a heartbeat.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Burlington, ON
10/10

Bluestar Oven not working

Both Linda and Steve are wonderful. Linda is extremely personable and you feel extremely comfortable with her as soon as she answers the phone. They are knowledgeable, honest and hardworking. Linda was able to troubleshoot with me over the phone to figure out what the issue might be. After discussing with Steve, she kindly called me back the next day and left a message with a few other things to try. We went ahead and found the part that was damaged and order the part through Bluestar. Needless to say our stove is working again.
Thank you, thank you. It feels so nice to find people who truly care and aren't out to rip you off. We are realtors and will definitely be recommending them to all our clients, family and friends.
Bravo, Linda and Steve, We are completely impressed !
We are certain that with your level of service your company will have tremendous success.

Yours truly, clients for life

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Mont in Oakville
Mont in Oakville
1 review Oakville, ON
10/10

Appliances,Stove, washers, dryers

Steve/Linda have helped dozens of times. Thanksgiving dinner one time. Prices aren’t only fair, but Linda even helps me diagnose problems on phone to see if I can fix it myself, or to bring the proper parts the first time. Today was a toonie stuck in washing machine filter. These folk are a Godsend. Can’t emphasize how honest, fair, loyal and prompt they have been over the years.

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Ricpeter13 in Oakville
Ricpeter13 in Oakville
1 review Oakville, ON
10/10

AMAZING HONEST SERVICE

We were having problems with our gas stove as the ignitor kept on flickering even when the knobs were off. My wife was in a panic & when I got home I called Cascade Appliance Services & spoke with Linda. She was very personable & quick access the issue. She told me there must have been some water spilt so unplug your stove & use a hairdryer for 20 mins. Worked like a charm & saved us a visit & some money. I truly appreciated her honest & help. I will definitely call Cascade first for any appliance repairs we may need in the future. Thank you very much!

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WAEL from Oakville
WAEL from Oakville
3 reviews Oakville, ON
10/10

Fixing my Kitchenaid Refrigerator

My refrigerator stopped working . We called cascade they came on the same day and fixed it perfectly with a smile . We are very happy with the service , quality and speed of their work . They charged reasonably and guarantee their work .

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Company Response

Glad we were able to get there quickly and have your appliance up and running again. Great meeting you
Linda

Catherine in Hamilton
Catherine in Hamilton
9 reviews Hamilton, ON
10/10

Refrigerator Drain Repair

Trustworthy, experienced, and fairly priced. Steve just works away while Linda assists, being very entertaining as she does so. She's also a fount of great ideas for appliance cleaning, brands that are best, etc etc. Can't wait to try the stove racks in the snow cleaning idea. Definitely our go to company for all appliance repairs in the future.

1 of 1 people found this review helpful.
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Company Response

Glad that Steve was able to help with the draining issue of your refrigerator. Steve has taught me all I know and he loves when customers can maintain their appliances to last longer
Great meeting you, glad someone gets my sense of humour

Oakville Homeowners in Oakville
Oakville Homeowners in Oakville
6 reviews Oakville, ON
10/10

Warming drawer and oven repair

Our oven and drawer are older and discontinued, so Linda and Steve had to source and order parts, which required special attention. They were straightforward, honest and very knowledgeable. They were on time, very responsive to texts and extremely helpful. We highly recommend Cascade Appliance Service, Ltd.

2 of 2 people found this review helpful.
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Company Response

It was a pleasure meeting you and working on your appliances. If you ever have questions about the warming drawer reset button, please reach out to us again

April Mraud in Burlington
April Mraud in Burlington
1 review Burlington, ON
10/10

Dishwasher & ice maker issues

If I could give more than a 10 out of 10, I would. Steve and Linda are very knowledgeable, explained everything and gave terrific suggestions on how to address the issues I was experiencing with my appliances. They did not try to oversell, but gave information that explained why the problems were occurring so that I could take corrective steps. In addition, they are sincerely nice people and I will not choose anyone but them, and this company, in the future.

2 of 2 people found this review helpful.
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Company Response

Thank you for your kind words. We like to help people maintain their appliances to get the best performance out of them.

rick.morton in Burlington
rick.morton in Burlington
2 reviews Burlington, ON
10/10

Fixed Dryer next day!

Dryer stopped working and called Steve and Linda, who came next day, diagnosed the problem and fixed it quickly. Also fixed my dryer vent and talked to them about my fridge and it frosting up. He looked at it no charge and let me know of a recall on it and how to fix. Great customer service, will definitely use them again!

2 of 2 people found this review helpful.
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Company Response

Thank you. Glad we were able to help with your dryer and fridge. Steve likes to explain how things work and maintaining them for longer life

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Appliance Service Ltd.

Our technician has over 28 years of experience servicing washers, dryers, dishwashers, stoves, and fridges.

We have been servicing the Oakville/Burlington/Waterdown area for over 28 years. We offer a year warranty on parts and a 30 day warranty on labour.

We service all major North American brands of household major appliances. We currently service the following brands of appliances: Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse, and more. We are able to find parts for many older appliances, and off market appliances.

If you have any questions, please do not hesitate to call. Calls are answered everyday.. if we are not available, please leave a message on the answering machine and you will get a call back within 12 hours.

We do not service Toronto, Richmond Hill

CATEGORIES
Appliance Repair
BRANDS
Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a year warranty on parts and a 30 day warranty on labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.