Cascade Appliance Service Ltd.

Appliance Repair
Oakville ON L6M 3H2
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Appliance Repair
Cascade Appliance Service Ltd.
Star Score
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97%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Cascade Appliance Service Ltd.

Average customer rating:
10 10 (180 reviews)

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Len S.
Len S.
6 reviews Oakville, ON
10/10

Jenn Air Gas Oven

We have a Jenn Air gas slid in range/oven and it was taking for ever to preheat. Using Homestare we found Casacade.
Intitial email off Homestars page was at 8:30 am, the unit was REPAIRED by 1pm the same day!
No nonsense, friendly people and I believe vary fair prices.
Thank you!

1 of 1 people found this review helpful.
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Company Response

When you contact us with full model number it makes it so much easier for Steve.. and lucky for you and a lot of people, Steve keeps stock of several items in his van
Glad we could service your stove and you were back up and running the same day
Linda

EM in Burlington
EM in Burlington
2 reviews Burlington, ON
10/10

EXCEPTIONAL!

KNOWLEDGEABLE, FAST RESPONSE, RELIABLE, FRIENDLY, PERFECT! What a pleasure to work with. Immediate diagnosis of our Maytag washing machine issue, came the same day we called, repaired the problem, and the machine now works better than ever. We VERY HIGHLY recommend Steve and Linda and will definitely use their exceptional service in the future, should the need arise. THANK YOU FOR YOUR PROFESSIONALISM, SKILL, AND FRIENDLINESS!

1 of 1 people found this review helpful.
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Company Response

Thank for your kind words. Great meeting you and we are so glad Steve was able to get your washer up and running again
Linda

Craig Catalano
Craig Catalano
2 reviews Burlington, ON
10/10

Excellent service

Quick response to my inquiry. Service was quick and problem with dryer fixed completely. Also were good enough to take the time to stop by even though I had not confirmed we would be home.

Can definitely recommend Cascade!

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Company Response

Glad we were able to repair your dryer and a few months later your washing machine.

Scotthamel in Oakville
Scotthamel in Oakville
1 review Oakville, ON
10/10

Dishwasher service

Steve and Linda came to the rescue on CHRISTMAS EVE!!
Very knowledgeable, professional, prompt, courteous, the list goes on!
Our dishwasher failed in the morning and Steve and Linda we're on site withing 2 hours and had me up and running in 30 minutes. Christmas is saved!!
As others have mentioned, they were also very helpful with tips and recommendations on ways to keep aging appliances in tip top shape.
Truly a pleasure!

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Company Response

Wonderful seeing you... again. Glad we saved you from dish pan hands on Christmas
Linda and Steve

Petra Hess from Burlington
Petra Hess from Burlington
6 reviews Burlington, ON
10/10

Whirlpool dryer

I had the pleasure of meeting Steve and Linda yesterday and itwas refreshing to experience great old fashioned customer service. I called in the morning and they came in the afternoon to look at my dryer. They had me back up and running in 45 minutes and best of all I got numerous tips on appliances and extending their life. Steve and Linda you deserve all the 10 star reviews and I am so happy I chose you to repair my dryer.

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Company Response

It was a pleasure meeting you. Steve and I pride ourselves in helping people maintain their appliances. Glad we were able to help

Private User
Private User
Private User reviews Port Coquitlam, BC

First Review

10/10

Fridge repair

Our fridge broke and we faced that scary situation – who to call. Having read the reviews for Cascade Appliance Service Ltd – all of which were great – we called.

From our initial call to the actual service, we are so pleased we called Steve and Linda from Cascade Appliance Service!

The reviews were right! Knowledgeable, effective, helpful …. Steve and Linda were great! They walked us through the repair as they fixed our fridge. We now have a fridge that works perfectly, valuable information to keep it running well and it now will likely last us a number of years and we spent a fraction of what a new fridge would have cost.

We are so glad we called Cascade Appliance Service. Thank you Steve and Linda!!!

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Company Response

Steve loves giving people tips on maintaining their appliances so they last longer. It was fun meeting you!

crafty
crafty
1 review Burlington, ON
10/10

Customer service was excellent

I phoned regarding our washing machine and was given such great advice, I did not even end up needing a service call. Outstanding customer service, I will call them again for any repairs!

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Company Response

It was a pleasure speaking with you. Glad we could walk you through the issue with your washer

Jim from Burlington
Jim from Burlington
2 reviews Burlington, ON
10/10

Washer Repair

Once again Steve and Linda to the rescue. Having used them before, I had no hesitation in calling them. Called late Saturday and Steve arrived
Monday with the part and quickly fixed the washer. Steve and
Linda are a great team. I highly recommend them.

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Company Response

Thank you for the kind words. Steve likes to come prepared with parts in hand ... always asking for the model number ahead of time
Great talk... finding a connection that your daughter taught both of my nieces... one took German, the other English!

Kathy Alfaia-Collins in Oakville
Kathy Alfaia-Collins in Oakville
1 review Oakville, ON
10/10

Repair of Whirlpool Range

Linda and Steve, your professionalism, knowledge and going above and beyond what we needed serviced (replacement of faulty blower in oven) is more than greatly appreciated. Thank you so much. Kathy and Paul

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Company Response

It was wonderful meeting you. Glad we could help you with your oven.
Congratulations to your son on his great accomplishment

Private User
Private User
Private User reviews Mississauga, ON
10/10

Prompt Friendly Service

Have a 9 year old Bosch Dishwasher which developed a leak, called the a the first appliance service company - don't service Bosch, call a couple more nothing for 3 or 4 days, call another and make an appointment and they cancel!

I look on Homestars, find Cascade and call them - they were able to come out same day, and had the part with them to fix the dishwasher!

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Company Response

Glad Steve could help. Steve stocks a lot of parts in our vehicle, happy that we had your valve on hand.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Appliance Service Ltd.

Our technician has over 28 years of experience servicing washers, dryers, dishwashers, stoves, and fridges.

We have been servicing the Oakville/Burlington/Waterdown area for over 28 years. We offer a year warranty on parts and a 30 day warranty on labour.

We service all major North American brands of household major appliances. We currently service the following brands of appliances: Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse, and more. We are able to find parts for many older appliances, and off market appliances.

If you have any questions, please do not hesitate to call. Calls are answered everyday.. if we are not available, please leave a message on the answering machine and you will get a call back within 12 hours.

We do not service Toronto, Richmond Hill

CATEGORIES
Appliance Repair
BRANDS
Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a year warranty on parts and a 30 day warranty on labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.