Cascade Appliance Service Ltd.

Appliance Repair
Oakville ON L6M 3H2
Write a Review
Write a Review
HomeStars
Appliance Repair
Cascade Appliance Service Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 9 timesBest of 2021winner 9 times

Reviews for Cascade Appliance Service Ltd.

Average customer rating:
10 10 (199 reviews)

Sort by

Private User
Private User
Private User reviews Oakville, ON
10/10

Appliance repair

Linda and Steve helped us many times with different issues with appliances. They are the BEST. Very knowledgeable. They are honest so are their prices. The customer service is out of this world. Highly recommend!

Was this review helpful?
brandon1
brandon1
8 reviews Burlington, ON
10/10

Weekend dead washing machine

Linda & Steve are amazing! This is a bit repetitive, as so many have reported the same experience. Our 7-year old Whirlpool Duet was non-responsive. Door lock light flashing, drain pump running (but no water in machine), no other lights on, no buttons responsive.
On a Saturday, of course. And a new puppy, and renovations to house complicating our lives. We so don't need this. (Do need clean clothes though...)
Got through to Linda on first call, and she talked/texted me through getting the door unlocked, getting diagnostics to clear the machine's brain. Took multiple tries, but she (and Steve on the line to her) had patience with me. And right now, the machine is doing a wash! Correctly.
Did I mention NO CHARGE? Free. Over an hour's time, on a Saturday, no charge. (HomeStars won't accept free on the form, so I put $1.)

Was this review helpful?
Cheryl
Cheryl
1 review Oakville, ON
10/10

Refrigerator repair

My dad’s refrigerator stopped working 3 days before Christmas. Linda and Steve were incredibly helpful and tried to help us by trouble shooting over the phone. Unfortunately the problem persisted and they came out the next day ; were extremely professional and friendly and followed COVID protocols. They have done several other jobs for members of my family. They are trustworthy and reliable.

Was this review helpful?
NIKHIL
NIKHIL
8 reviews Mississauga, ON
10/10

Fridge Repair

They were fantastic. Very straight forward and honest. Job was done on time. We used them through a reference and they were highly recommended to us. I second that !

Was this review helpful?
Lance in Milton
Lance in Milton
0 reviews Milton, ON
10/10

Washing Machine Repair

For anyone who is looking for any kind of appliance repair, the folks at Cascade Appliance Service are the absolute best. Their rates are fair and honest. They were able to help me with my problem over the phone and I would recommend them without any hesitation.. I’ve added them to my contacts will definitely use their services again. Thanks to Linda and Steve.

Was this review helpful?
Private User
Private User
3 reviews Hamilton, ON
10/10

Great service

Very friendly and helpful company. Made suggestions to solve my problem before booking an appointment. Suggestion solved my problem so no further action was necessary. Helpful advice given at no cost.
Thank you so much for your time.

Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

These guys are the BEST!

Our 6 year old Samsung washing machine stopped running in the middle of a cycle.
Couldn't get the door unlocked, but a call to Cascade led to good advise from Linda which enabled me to drain the machine and get the wet laundry out.
The next day Steve and Linda showed up (wearing masks) and were able to replace the pump and get the washer back in working order.
Could be happier with Cascade's professional and friendly service.

Was this review helpful?
Frank  from Oakville
Frank from Oakville
1 review Oakville, ON
10/10

Maytag Front Load Washer Repair

Above and Beyond ! Placed a call just after 10am for service for my washer . By 3pm the washer was repaired (needed a new Motor Control Board ) . Cascade also replaced a kinked/crushed dryer exhaust duct free of charge after noticing it was severely bent. My original call was returned within an hour and Linda and Steve showed just after 2pm with masks and the correct part. Many thanks and would highly recommend .

Was this review helpful?
D.Hoffman
D.Hoffman
3 reviews Burlington, ON
10/10

Dryer Repair - Great Experience

In the middle of two wet loads of laundry, our less than 3 year old “Kenmore” dryer stopped working following a bad burnt rubber smell. After called a few more “known” companies, I was looking at a minimum of 2 days before they could come. After doing a search on HomeStars, I noticed that Cascade had a very high rating so I gave them a call. Linda answered immediately and after taking down the model number, she advised me they could be here in 20 minutes. I was floored at how quick they were able to come.

They showed up wearing masks which was appreciated during these Covid times. After taking the dryer apart, Linda’s husband Steve was able to immediately identify the problem and advised me of the price and time it would take for the repair. After about 1/2 hour they were done and my dryer was working perfectly and they were even kind enough to switch the dryer door around for me so it opens the same direction as the washer which has been driving us crazy for 3 years.
They were so nice to work with, the price was very fair for the work done and I would definitely recommend them and will be using them again for any future appliance repair needs.

Was this review helpful?
Private User
Private User
Private User reviews Oakville, ON
10/10

Gas stove repair

Cascade Appliance Services did a wonderful job repairing our Blue Star gas oven. They answered our call immediately. Steve and Linda are amazing! They were punctual, knowledgeable and very helpful. They fixed our oven and graciously offered advice regarding a different issue as well. I'm so glad we found them! Cascade fixed the stove in no time and did not over charge for their time and advice. If you are looking for an honest, reliable and knowledgeable repair team, look no further!

- Anne & Bob (Oakville)

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Appliance Service Ltd.

Our technician has over 28 years of experience servicing washers, dryers, dishwashers, stoves, and fridges.

We have been servicing the Oakville/Burlington/Waterdown area for over 28 years. We offer a year warranty on parts and a 30 day warranty on labour.

We service all major North American brands of household major appliances. We currently service the following brands of appliances: Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse, and more. We are able to find parts for many older appliances, and off market appliances.

If you have any questions, please do not hesitate to call. Calls are answered everyday.. if we are not available, please leave a message on the answering machine and you will get a call back within 12 hours.

We do not service Toronto, Richmond Hill

CATEGORIES
Appliance Repair
BRANDS
Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a year warranty on parts and a 30 day warranty on labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.