Cascade Appliance Service Ltd.

Appliance Repair
Oakville ON L6M 3H2
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Appliance Repair
Cascade Appliance Service Ltd.
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98%

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Reviews by rating (past 12 months)
Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Cascade Appliance Service Ltd.

Average customer rating:
10 10 (180 reviews)

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Catherine in Hamilton
Catherine in Hamilton
8 reviews Hamilton, ON
10/10

Refrigerator Drain Repair

Trustworthy, experienced, and fairly priced. Steve just works away while Linda assists, being very entertaining as she does so. She's also a fount of great ideas for appliance cleaning, brands that are best, etc etc. Can't wait to try the stove racks in the snow cleaning idea. Definitely our go to company for all appliance repairs in the future.

1 of 1 people found this review helpful.
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Oakville Homeowners in Oakville
Oakville Homeowners in Oakville
5 reviews Oakville, ON
10/10

Warming drawer and oven repair

Our oven and drawer are older and discontinued, so Linda and Steve had to source and order parts, which required special attention. They were straightforward, honest and very knowledgeable. They were on time, very responsive to texts and extremely helpful. We highly recommend Cascade Appliance Service, Ltd.

1 of 1 people found this review helpful.
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April Mraud in Burlington
April Mraud in Burlington
1 review Burlington, ON
10/10

Dishwasher & ice maker issues

If I could give more than a 10 out of 10, I would. Steve and Linda are very knowledgeable, explained everything and gave terrific suggestions on how to address the issues I was experiencing with my appliances. They did not try to oversell, but gave information that explained why the problems were occurring so that I could take corrective steps. In addition, they are sincerely nice people and I will not choose anyone but them, and this company, in the future.

1 of 1 people found this review helpful.
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rick.morton in Burlington
rick.morton in Burlington
2 reviews Burlington, ON
10/10

Fixed Dryer next day!

Dryer stopped working and called Steve and Linda, who came next day, diagnosed the problem and fixed it quickly. Also fixed my dryer vent and talked to them about my fridge and it frosting up. He looked at it no charge and let me know of a recall on it and how to fix. Great customer service, will definitely use them again!

1 of 1 people found this review helpful.
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Heather in Toronto
Heather in Toronto
2 reviews Toronto, ON
10/10

Amazing Service

the house I moved into came with all the appliances and I knew they were getting older. When my washing machine died I had a difficult time finding a full size replacement that would fit down my stairs.
So when my dryer stopped providing heat, I thought I'd have to start the search all over again and get prepared to pay big bucks (the smaller they are the more expensive they are.
I thought I'd try a repair first, but since my dryer is gas, it became a challenge to find someone who could have a look.
BOTH Linda and Steve showed up, Steve was able to figure out that it was the sensor. There was no up selling, he told me the price right away and had a part in his truck. He's given my old dryer another chance and saved me hundreds of dollars and the stress of finding something that will fit.
THANK YOU!!

1 of 1 people found this review helpful.
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Jeff
Jeff
5 reviews Oakville, ON
10/10

KitchenAid Gas Range issue - Excellent Service

One of our gas range elements was not producing flame as before, approx. medium when turned on to high. Steve and Linda both arrived which was not expected. Steve quickly explained and demonstrated how to clean and maintain, a very easy fix that I can accomplish in future....and it sure beats buying new.
Linda also provided tips on cleaning and maintaining our fridge condenser coils and washer and dryer suggestions (with printed copy left).
All on a gas range service call. Fantastic teamwork and I highly recommend.

1 of 1 people found this review helpful.
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Mike Oakville Real Estate in Oakville
Mike Oakville Real Estate in Oakville
3 reviews Oakville, ON
10/10

exceptional customer satisfaction

If you need your dishwasher fixed, call Steve & Linda right away. There are plenty of quotes out there, however if you want honest and dedicated people who will actually help you then call these guys - found them by referral and will gladly refer!

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Company Response

Thank you for your kind words. Hopefully we can work together again, but not too soon.

Private User
Private User
Private User reviews Oakville, ON
10/10

Washing machine leak - fantastic service!

My washing machine needed to be fixed as it was leaking. This company is very trustworthy! They fixed my washing machine within one hour. Very friendly, great service. I definitely recommend this company to everyone. Thumbs up all the way! I’ll be calling them for any future appliance repairs.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words. Steve does his best to give quality service at a fair price

Margaret in Mississauga
Margaret in Mississauga
1 review Mississauga, ON
10/10

fixed my leaking wash machine

my wash machine was leaking water. Called the company to fix it. The communication on phone was very smooth. they kept the schedule they promised and final charge what they asked in the quota. It's a reasonable price and no hidden fee. I definitely will contact them again if there is any appliance at home has problem in future.

1 of 1 people found this review helpful.
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Company Response

Glad you are happy with Steve's service. He prides himself with arriving in the timeframe given and barring any unseen issues.. he stands by his quote
Linda

Len S.
Len S.
6 reviews Oakville, ON
10/10

Jenn Air Gas Oven

We have a Jenn Air gas slid in range/oven and it was taking for ever to preheat. Using Homestare we found Casacade.
Intitial email off Homestars page was at 8:30 am, the unit was REPAIRED by 1pm the same day!
No nonsense, friendly people and I believe vary fair prices.
Thank you!

1 of 1 people found this review helpful.
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Company Response

When you contact us with full model number it makes it so much easier for Steve.. and lucky for you and a lot of people, Steve keeps stock of several items in his van
Glad we could service your stove and you were back up and running the same day
Linda

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Appliance Service Ltd.

Our technician has over 28 years of experience servicing washers, dryers, dishwashers, stoves, and fridges.

We have been servicing the Oakville/Burlington/Waterdown area for over 28 years. We offer a year warranty on parts and a 30 day warranty on labour.

We service all major North American brands of household major appliances. We currently service the following brands of appliances: Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse, and more. We are able to find parts for many older appliances, and off market appliances.

If you have any questions, please do not hesitate to call. Calls are answered everyday.. if we are not available, please leave a message on the answering machine and you will get a call back within 12 hours.

We do not service Toronto, Richmond Hill

CATEGORIES
Appliance Repair
BRANDS
Admiral, Amana, Beaumark, Coldspot, General Electic, Hotpoint, Inglis, Jenn-aire, Kenmore, Maytag, Moffat, Roper, Whirlpool, White-Westinghouse
YEAR ESTABLISHED
1989
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a year warranty on parts and a 30 day warranty on labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.