Company was very pleasant to deal with and technician, Ali was knowledgeable and efficient. There was a delay due to parts availability but company was up to date on status and set up repair as soon as parts arrived.
This was the second technician to check on the uneven doors of the newly purchased LG refrigerator. The technician was good he tried doing floor level adjustments, however the the un-evenness of the doors still exists. The tech did not use any tools to adjust the doors. The doors are in level at the top but still one door is not fully aligned side ways towards the bottom. The technician suggested that I have to live with it.
My 3 year old dishwasher was just out of warranty and hadn't been working properly. The LG service rep told me it was working fine. It was a long battle but when ICARE got involved and sent Ali, the service was fantastic. Ali was very familiar with the product and knew what the problem was. Within a week (waiting for parts) my dishwasher cleans dishes again. I smile every time I hear the little jingle it plays when the cycle ends and the dishes are clean. It was a stressful few months battling with LG, but ICARE saved the day. I will certainly recommend them.
Since our founding, we’ve worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We complete projects efficiently and on schedule, and go above and beyond to form lasting relationships with our clients.