Magic

Formerly Magic Window Innovations
Windows & Doors Installation & Service
Vaughan ON L4L 6C8
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86%

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Reviews for Magic

Average customer rating:
9.7 10 (776 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Window Installations

We hired Magic Windows for a second job after being so happy with the first job we hired them for. They were just like the first time, courteous, professional and did a great job while respecting our home and property. We are so pleased with the work they did and the quality of the windows we have. Our home is noticeably warmer this winter even with the lower thermostat setting. Thank you to everyone who worked on our home project. We have had bad contractors in the past and as such always nervous when hiring someone new. Magic windows staff put us at ease and gained our confidence. Thank you.

Approximate cost of services:
$4,000.00
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Karen
Karen
7 reviews Toronto, ON
10/10

A Real Homestar!

Our experience with Magic Windows product and service has been excellent. We expected an outstanding product and that’s what we got, along with skilled and highly professional installers and a fast turnaround between sale and installation. But what we didn’t expect was the exemplary customer service, responsiveness and sense of urgency when it came time to fix a problem. That’s where so many companies fail. This is a company that stands by its word and its products. Everyone we dealt with, from sales, to service, to installation, including the owner, were committed to making sure we were totally satisfied. We highly recommend that anyone in the market for high quality windows, check them before making a final decision. Simply put, they are not like the others.

Approximate cost of services:
$3,500.00
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joeyjoejoe in Vaughan
joeyjoejoe in Vaughan
7 reviews Toronto, ON
9/10

Good windows

Disclaimer: Magic Windows offers $50 for a positive review (I did not accept.)

Magic Windows are decent quality and have good features. They operate well, and the built in retractable screen and blinds are handy. Installers were friendly and did a good job.

We had some concerns with the original windows, but the people at Magic Windows were very receptive and took care of it promptly. The pictures attached to this review no longer reflect the final windows, but there's no way to remove them for some reason.

Approximate cost of services:
$14,000.00
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Company Response

Hi,

My name is Lior Goldenberg and I'm the Director of Customer Experience at Magic Window Innovations. Firstly, thank you for the review - it's important to us that consumers read honest experiences about our company. The grilles you're referring to are called SDL's (simulated divided lites) and are meant replicate the look of traditional window design. You're definitely right - the workmanship on them is not to our standards. The good news is that we can remove the exterior and interior grilles and re-install them on site! I wish you would have given us a call as soon as these windows were installed so that we could have fixed this for you. We would have gladly done so by now but you never reached out to less us know you were unsatisfied. Judging by the colour of the trees and foliage in these photos, it seems as though these windows were installed earlier this fall. I've searched our installation list for projects with SDL's but the list is simply too large to narrow down to one consumer. I also can't pull up your file because you haven't provided your real name in this review. Can you please send me your info to lior@magicwindow.ca or call me directly at 905-856-8805? I'd love to send our grilles design specialist to your home so that he can fix them for you.

Also, we offer $50 dollars as a token of gratitude for our consumers time. We know how busy our clients are, so if they've taken the time to write a Homestars or Google review about us then the least we can do is offer them a small gift.

Cheers,

Lior Goldenberg
Director, Customer Experience
Magic Window Innovations.

Private User
Private User
Private User reviews Kawartha Lakes, ON
8/10

Window replacement

We had Magic Windows replace 16 windows. Their installation team was courteous and completed the work well. The windows look fabulous and we especially love the retractable screens and push out features.

Approximate cost of services:
$40,000.00
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SC in Toronto
SC in Toronto
7 reviews Toronto, ON
10/10

Kitchen window

Great experience working with Lior on the window specs and purchase. He provide a lead time on install and they delivered on time. Install went smooth and the window looks great. Very please with the outcome and would recommend Magic Windows

Approximate cost of services:
$3,200.00
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Nicole in Milton
Nicole in Milton
0 reviews Milton, ON
10/10

Replacement Windows

We had to replace 9 windows in our house. We loved the fact that we could get windows with retractable screens and that did not have cranks!!! The windows are beautiful! During the sales consultation, Rick was professional and attentive to our needs and budget. The installers cleaned up after themselves. We love our Magic Windows!

Approximate cost of services:
$13,000.00
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Tvdh in East York
Tvdh in East York
1 review Toronto, ON
10/10

Window replacement for our first floor.

Magic windows were lovely to work with from the start. Michele came to our house to measure and demo, and we were sold right away. The windows were ready weeks faster than we had thought, and the incredible team who came to install them were courteous, friendly and so good at their job. We’re overjoyed with the finished product, especially the “window wall” that replaced our back patio door.

Approximate cost of services:
$30,000.00
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Private User
Private User
Private User reviews Toronto, ON
9/10

Excellent products and service

Our new patio door is very high quality. For example, the locking mechanism is much stronger than on the door that was replaced. And we really like the built-in screens (sunscreens and screen door). The service was impeccable. The installer was on time and completed the install faster than expected. All in all, a great product and great service.

Approximate cost of services:
$6,000.00
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Matthew Dearsley in Burlington
Matthew Dearsley in Burlington
2 reviews Burlington, ON
10/10

New windows

Great service in all stages. We only needed a few windows replacing, but all were done to a very high standard. The sales guy was very polite, not pushy at all. Installers were tidy, efficient and quick (good at this time of year!). Very happy with the price (better product with a similar price point to elsewhere).

Approximate cost of services:
$10,000.00
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Rob in Peterborough
Rob in Peterborough
1 review Peterborough, ON
10/10

Windows

New windows throughout our 1920s house (12 in all) have transformed the place. We now have so much more light (we replaced everything brick to brick) and better insulation too!

Approximate cost of services:
$37,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magic

There’s no questioning it- we are a different kind of window company. We’re not in the business of selling windows and doors, we are in the business of challenging the norm. We’ve done so since 1979, by introducing revolutionary products that improve the unique connection between indoor and outdoor spaces. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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