Burke's Restoration Inc

Fire & Water Damage Restoration
98 Milvan Drive Toronto ON M9L 1Z6
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64%

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Reviews for Burke's Restoration Inc

Average customer rating:
6.1 10 (30 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Burke's Customer Communication is Excellent

This company makes a lot of false promises. If having an insurance job done. DO NOT CHOOSE THIS COMPANY (Burke's Restoration Inc). It is not worth the stress and headache dealing with this company. What is suppose to be a 3 day job has taken months and still not complete. I wish I hired my own contractors to do the job. Not only would I have gotten better quotes but the job would have been done in a week at most. Burke's Restoration Inc has taken MONTHS!...each time they make an excuse. When it comes to insurance jobs, they most likely hire third party worker and have 1 man on the job. Even their own employees don't like working for this company. If you don't believe me, Look up employee reviews for Burke's Restoration Inc. Definitely one of the worst sleazy company ever!. I am writing this review because I don't want any homeowner to go through the headache that I have gone through. Seriously, how hard can it be to put up bricks and install a new garage doors. I am so fed up with this company. My garage hasn't been repaired for 4 months!....Seriously, Avoid them at all cost!

If Desjardin or any insurance company suggest Burke's Restoration Inc. They are not looking out for your best interest. Always read the fine print.

Always put a date on when the Repair/Project is to be completed before signing any contracts!!!!!

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TC
TC
1 review Newmarket, ON
10/10

Amazing Main floor and stairway Renovation

Weare extremely happy about the work and the service provided by Burke's team. Greg effectively met the expectations laid out at the beginning and the team met the set out timetables. There were a couple of changes made which they accomodated without any issue and the follow up was good as well.
They were very professional and provided quality work.
Steve was amazing.
We would highly recommend Burke's to others. We are also having the quote another project for us.
See pics for before and after

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Company Response

Good Morning,

Thank you so much for your kind words and positive feedback. Please feel free to contact us in the future and we would gladly assist you with all your project needs.
On behalf of myself and Burkes Restoration, I would like to thank you for your business and your review.

Regards, Lyn Martin

Private User
Private User
Private User reviews Toronto, ON
0/10

Horrible and unhonest service

I had a flood in the basement and they came to my home for emergency services based on a call from my insurance company.
They technically left everything as it is including all the floor and underlaminate uncovered for 3 days while putting many fans and dehumidifier to dry nothing and when I went to check my basement 3 days after I removed the underlaminate and all was soaked in water.
They charged the insurance for a big sum of money for doing harm not good.
These images 3 days after they fixed their fans and dehumidifier and when I removed the tiles by myself it was all wet
If there is zero star rating , I won't hesitate to give it to them.
DO NOT RECOMMEND THEM AT ALL.
SAVE YOUR PROPERTY as STAY AWAY FROM THIS COMPANY.

3 of 3 people found this review helpful.
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ac from Richmond Hill
ac from Richmond Hill
7 reviews Richmond Hill, ON
10/10

So happy Burke's was our Insurance Company's go-to Restoration General Contractor

Within a couple of hours of calling our home insurance company and letting them know of our neighbours car destroying the bricks and side door around our garage, Burke's sent Alan to look at the damage and another company late on a Friday evening to clean up the debris, secure everything and make our home feel protected again.

In the coming weeks, Burke's and its great team, along with specialty contractors and engineers came in and brought our house back to a condition it would be hard for an average person to see any damage was done. This included:
- Reframing the structure
- Redoing the electrical work in the damaged area
- Bringing in a structural engineer to file a work permit with the city and who would come to review the work several times
- Rebricking the exterior, and ensuring the tinting matched a 30-year-old colour
- Ensuring the security system was working at all times and re-installing the side door intercom system
- Getting new matching side door and garage window to match the rest of the house
- Drywalling and matching paint in the interior of the garage and home where damage was done.
- Getting an awning/aluminum contractor to reinstall the damaged areas with new aluminum, also matching 30y/o colour schemes.

Great work all around. Plus they keep the work site clean every day before leaving. Everyone was licensed, easy to speak to, and respectful to the property. Best of all, when Burke's said they would come, they came on time --- so we were not waiting around needlessly.

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Atiq
Atiq
1 review Mississauga, ON
10/10

Restoration after water leak

We had some damage in our house due to a water leak. Our insurance recommended Burke’s the restoration work. They started and completed the job as per the agreed schedule.

I like to compliment Collin who worked in our house. He is very professional person and completed the work with high quality. I would definitely recommend Burke’s for any restoration work.

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cate725 in York, Ontario Canada M6N2S3
cate725 in York, Ontario Canada M6N2S3
1 review Toronto, ON
10/10

Fabulous restoration after major water damage

My house was severely damaged by water from fire hoses when the house next door to mine was completely destroyed by fire. My house had to be rebuilt from top to bottom - new roof, siding, and rebuilt inside from the frame. Burkes was the insurer's preferred contractor and I was happy with their choice. The quality of workmanship and materials was top-notch. I had full input into the design and choice of materials that within the insurer's budget. I also had Burkes install upgrades at my own expense. They were there from day one - rescuing my belongings and rebuilding my house. The result is outstanding. I have a beautiful, new home now. The staff at Burkes are kind, respectful and conscientious. They take great pride in their work. Gary is fair, ethical and has very high standards. My thanks to George for his inspired design ideas and for keeping the project moving. Thanks also to Vanessa for her beautiful work inside the house. It was a pleasure to work with them both. I am fortunate that I had Burkes on my side to bring me through this traumatic experience from beginning to end, with very happy results.

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Sumaira in Toronto
Sumaira in Toronto
0 reviews Toronto, ON
10/10

did a fantastic job at restoring our home

Burke's restoration team did a phenomenal job at restoring the house. The team worked quickly and met all the deadlines. Everything was professionally done, and we were given many opportunities to choose everything, even small details , about the house. The end product looked great, nothing out of place. Thank you Burke's Restoration for giving us our dream home! Would highly recommend.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Restoration - terrible comoany

Big mistake using this company. Regret it. Not on time, lots of mistakes, unprofessional, left our home in a dump. Only used as our insurance comoany guarantees work. but now how long will it take to fix

3 of 3 people found this review helpful.
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Private User
Private User
Private User reviews Aurora, ON
0/10

Horrible service - do not use

Terrible customer service and employees. They left festering garbage in my house for 4 weeks. Did not work well with insurance company. Horrible experience - workers who came into my house were obsessed with the alcohol in my bar. Made my family feel very uncomfortable. Not professional at all. Had to keep calling them to get any kind of response - worst company I have ever worked with. Management has no idea what the workers are doing and vice versa. They made a stressful situation so much worse.

4 of 4 people found this review helpful.
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More about Burke's Restoration Inc

Burke's Restoration is a full service fire/ water restoration company. We are a preferred contractor for many of the major Insurance Companies. Burke's has been in business since 1979. We strive to provide our clients with the finest and most efficient service possible. Please visit our website at www. burkesrestoration. ...
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