Make sure you collect all of your valuables (especially cash) before letting them gather your belongings. They will say it’s unsafe to enter the premises but use your common sense. Demand to have the valuables delivered to you before any work starts.
Make sure you get all promises in writing before the money runs out towards the end of the job.
Keep a very close eye on the quality of workmanship as the work progresses. Double check everything. Monitor work habits of all employees to ensure the project doesn’t run on for months after the promised completion date.
I’m actually more disappointed in my insurance company for recommending this company. We made several complaints (with proof) to the insurance company they said they would address these issues but nothing was ever done. There must be a good reason for an insurance co to recommend this restoration company.....