Over the top pricing for a few days of work!! Good work but I found out later it’s supposed to be a lot less expensive!!! $8,100 plus Hst to replace kitec plumbing and fixing up the walls in a 2 bed + den condo! I was under the impression that the entire plumbing system must be changes and that’s why it’s so expensive, then I found out it was only some pipes which took 1 day to replace!
Worst service I've ever seen out of a professional organization. Basically they did not follow any of the Asbestos abatement removal procedures during the removal in my house. The entire house became contaminated. I had to tell them to clean the house but they only cleaned a portion of the bedroom. Entire house was left contaminated. I had to clean it myself. They refused to admit they did anything wrong and still had the nerve to ask for full payment.
They will harass you for months to secure the job, make all kinds of promises, fast talking supervisors who will never show up but will call you to help the sales pitch or to over talk you and tell you they did nothing wrong.
I would never recommend them to anyone. I have lots of pictures and more information if anyone would like to know more.
Dear client, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We use a specially designed vacuum system to remove vermiculite insulation directly to our truck through an opening in the roof. There are no bags carried through the house, so harmful fibers won’t be released into the air, and cross contaminate your house. An enclosure under negative pressure was built under the hatch for the technicians to get dressed and undressed.
After raising concerns about your house being contaminated and asking us for a significant discount, we did a PCM air sample the next day to ensure no such thing happened, and put your mind at ease. Our goal is total satisfaction of all our customers, and provide positive experience.
We have a lot more details on this project, for more clarifications please contact us.
We decided to complete the finishing of our basement this year. We purchased our home new from the builder 11 years ago.
We got 5 quotes and it included large basement renovators in the GTA. Most quotes were close in pricing including Concord but Concord offered the best design concept, detailed quote, and value added features that were not offered or priced extra with the others.
Paul was the first to reach out to me and was very friendly, knowledgeable and paid attention to all our concerns and needs. Tracy did a great job with the design and 3D drawings. Gerard and Alan the supervisor and project manager were also great to work with. Alan was very knowledgeable and provided great ideas and options to the entire project. The project finishing is of top notch quality and I did not have to tell them to fix anything. I could not find any issues!
Project was planned for 4-5 weeks but everything was completed in 3 weeks including custom cabinets.
We are very happy we chose Concord and will definitely use them again for other renovation projects within the house. We will also highly recommend them to family and friends.
Thank You Concord!
Mahen & Meira Chitsabesan
Arranged appointment for Eric from the Corncord Group to advise me on on installing vanity in bathroom and one full basement renovation. He grasped very quickly my vision and provided excellent advise. He prepared a proposal and quote for the bathroom renovation within the week. I decided to put both projects on hold because preferred to not have contractors in my home due to Toronto Covid numbers so high.
My wife and I had no idea we had mold in our attic. It was only when we asked a company to quote on insulation that we learned we had a problem. I found The Concord Group on-line and, when I phoned the company, the owner made me feel comfortable. Our mold problem became his priority and he assured me that his team had the knowledge and equipment to remove all the mold in our attic. The two employees arrived in the early morning. They were cheerful and got right down to the business of mold removal. By showing us before and after photos my wife and I are confident we no longer have mold in our attic. I recommend The Concord Group most highly and give them 10 stars!
Mold and mildew was 100% removed from bathtub; scrubber used to capture mold/mildew spores from the air in apt.; special vacuum used for similar purpose (?); a lot of equipment was used possibly for other functions as well!
We discovered a wet carpet in our basement storeroom which is rarely used and quite a bit of mold on the carpet and bottom of the dry walls.
One phone call to the Concord Group and it was taken care of!
Paul together with Gerard, Fady and Joe were courteous and professional all along the way.
The work was carried out in an expeditious and professional manner which exceeded our expectations!
I would highly recommend them.
Thank you for your feedback. Great to hear you were happy with our services!
The Concord Group
Quick response, professional and experienced guys.
There was a crack on the basement foundation, they took care of it.
So far so good, no water inside the basement.
Reason for 9 stars is because I was suppose to get a call with the start date and instead they just showed up.
Thank you for your feedback and our apologies about the confusion. We are happy that it all worked out and you were happy with our services!
The Concord Group
The Concord Group provided us with a top notch customer service experience. Paul coordinated everything seemlessly. The environmental specialist, Gerard, provided us with honest and thoughtful insight and proposed a reasonable solution to our problem. Gino, the contractor well demonstrated his years of expertise on site. Overall, the Concord group was a pleasure to deal with, an amazing team, and I would strongly recommend them to anybody.
Thank you for your kinds words. We appreciate your business. Please let us know if there is anything we can do for you in the future.
Thank you again
The Concord Group
The Concord Group began as a carpet cleaning company in 1983. As our business gained a reputation for quality and customer satisfaction, we began receiving requests for other services. Eventually the volume of requests led us to expand to renovations, interior and exterior decor, painting, electrical, plumbing, and a number of other services.
The Concord Group has become a one-stop-shop for all your home and business needs. We began as a small family organization and although we have grown ten-fold throughout the years, we maintain our dedication to providing a friendly and courteous environment. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.
We offer water and flood damage repair, waterproofing, mould removal, carpet cleaning, and home renovations and restoration. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.