5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
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88%

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Reviews by rating (past 12 months)
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Best of 2014 winner 3 timesBest of 2014winner 3 times
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (374 reviews)

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Alex in Toronto
Alex in Toronto
0 reviews Richmond Hill, ON
10/10

Amazing Customer Service

Great team to work with. They resolved my issue very quickly and easily.Outstanding service at a reasonable price. I will be working with 5 Star Cleaning in the future! I would recommend them to everyone!

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Company Response

It was a pleasure to work with you Alex! Best of luck in the future!

Glani
Glani
2 reviews Markham, ON
10/10

Amazing Service & Quality

Due to the winter weather and snow, I unfortunately had a water leak from my window. I didn't notice how bad the flood was until i got back home. Luckily the 5 star clean quickly took care of the problem. I highly recommend them for water damage!

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Company Response

It was a pleasure to work with you Glani! Thank you

Andreia
Andreia
0 reviews Toronto, ON
10/10

Emergency Flood Clean-Up/Restoration

5 Star Cleaning has a great response with Emergency Flood Clean-Up/Restoration.

I have used them a couple of times, and they never disappoint.

I strongly suggest them.

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Company Response

We appreciate your support Andreia! Thank you

josie
josie
1 review Toronto, ON
10/10

Post construction renovation

5 Star cleaned our post construction mess. They were thorough and there wasn’t any job too big for them. Very accommodating and stayed as long as they had to to get the job done.

Josie Stern

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Company Response

5 Star Clean Team greatly appreciate you, dear Josie for taking time to write an excellent feedback on our post renovation cleaning services. It was our pleasure to provide our cleaning services. Looking forward to provide our cleaning and restoration services in future. All the best. 5 Star Cleaning Team

plee3922
plee3922
0 reviews Mississauga, ON
10/10

Post construction cleaning

The team cleaned every inch of the home we had just completed renovating. They were very thorough and cleaned to the highest standard.,

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Company Response

It was our pleasure to provide our ongoing post renovation cleaning. 5 Star Cleaning Team Greatly appreciate your excellent feedback. All the best
5 star Cleaning Team

Babette
Babette
0 reviews Toronto, ON
10/10

Carpet and sofas

Excellent job! Bob and his guy did a very professional works. Will definitely highly recommend to all my friends.

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Company Response

Thank you so much for your great review, ongoing trust, and your business. It is always our pleasure to provide our services. Thank you for recommendation. All the best. Happy Holidays. 5 Star Cleaning Team

Case M.
Case M.
0 reviews Gormley, ON
10/10

Extreme cleaning, with steaming, disinfection, garbage removal, organizing, cleaning

Work was ordered by CLIHN Ontario Health, this company provided outstanding services. Staff is very attentive, knowledgeable, good time management skills, polite. Lisa, supervisor, was able to organize multiple services for same day. This cleaning project must be done urgently and Lisa was able to use her professional expertise in order to met dead line for this very challenging project. She provided lots of reassurance, was informing Ontario Health staff on each and every step of this cleaning project. Well coordinated service. This company is very experienced, know how to provide non judgemental service for vulnerable population.

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Company Response

Thank you so much dear Case M. For your excellent feedback and great review on 5 Star Cleaning one stop solution for full package of extreme cleaning services needed for your elderly client. We greatly value your trust, support, ongoing communication and co-operation with 5 star cleaning team for this short noticed big project that we needed to organize different crews for different extensive cleaning needed the same day services. It was our pleasure to provide our services and continuing weekly regular cleaning for your client. Thank you for your referral and recommendation. All the Best. 5 Star Cleaning Team

sheena
sheena
0 reviews Toronto, ON
10/10

Rugs & Stairs cleaning

5 Star Cleaning did a very professional job on my rugs. They were very accommodating and the service was great. I am very happy with the results.

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Company Response

We appreciate your great review, your business and your referral on our rug cleaning and stair case cleaning. It was our pleasure to provide our services. All the best. 5 Star Cleaning Team

ajeffery
ajeffery
1 review Toronto, ON
8/10

Commercial studio

Arrived on time.
Brought a full crew.
Did a good job of getting into difficulty spaces.
Worked quickly and diligently.

Have used them on multiple projects and will continue. Great team.

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Company Response

Thank you so much for your ongoing trust, business and interest in our pist renovation cleaning services. It is our pleasure to provide our cleaning services each time. We appreciate your great feed back and review. Thanks for referral. 5 Star Cleaning Team

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

general cleaning

staff are polite, dedicated and efficient. they come on time, the deep cleaning, window sills and deep corners were left in order. garbage was taking out. Deep carpet cleaning was also efficient.
thank you

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Company Response

Thank you so much for your excellent review on 5 Star Cleaning house and carpet cleaning services. It is our pleasure to provide our services each time.
Thanks for referral. We appreciate your business..All the best. 5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

24/7 FLOOD EMERGENCY,WATER DAMAGE RESTORATION SERVICES
Our Cleaning Services:Rug, Carpet, Upholstery, scotch Guarding, Stain Removal, house, office, post renovation cleaning services in both residential and commercial areas in Toronto and GTA.

Head Office, Richmond Hill Location:
24 Glenhurst Road
Richmond Hill ON L4B 2C8
416 315 7562
416 270 7717
289 597 5888
Toll Free:1855 697 9889

Our sister company is 5 Star Dry All
https://www.5stardryall.ca 416 270 7717

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
PRODUCTS
SAY NO TO CHEMICALS!!!! GREEN, ECO FRIENDLY and ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS.
SERVICES
24/7 FLOOD EMERGENCY, WATER DAMAGE RESTORATION, RUG CLEANING, RUG REPAIR, CARPET CLEANING, HOUSE CLEANING, OFFICE CLEANING, POST RENOVATION, CARPET STRETCHING, SCOTCH GUARDING, STAIN, SPOT & ODER REMOVAL, DISINFECTING, DEODORIZING,
BRANDS
GREEN & ECO FRIENDLY SOLUTION
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING SERVICES.
SPECIALITIES
OUR 5 STAR SERVICES IS OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://www.5starcleaning.ca
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
IICRC for water damage, PMII, CRMI mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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