5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
Write a Review
Write a Review


InstagramFacebook
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 4 timesBest of 2021winner 4 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (437 reviews)

Sort by

Anne
Anne
17 reviews Aurora, ON
10/10

Broadloom Cleaning

This is the second time we used this amazing company and so very glad we did. The broadloom looks brand new and the smell is so lovely and clean. Bob and his son are so nice, professional and a pleasure to deal with. You will be glad you hired them!

Was this review helpful?
Company Response

Thank you so much dear Anne for your excellent review and feedback on our rug,carpet and upholstery cleaning services at your home and cottage. It was our pleasure to provide our services to you each time. We greatly appreciate your kindness, business and the referral.
All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Rugs cleaning

I had my rugs picked up and delivered back to me. They were able to get them cleaned and returned right before the holidays. The rugs looks brand new and feels really fresh.
I Highly recommend their rug cleaning services.

Was this review helpful?
Company Response

Thank you so much for your great feedback and review. It was our pleasure to provide our rugs cleaning services. We appreciate your referral. All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Vaughan, ON
10/10

Flood clean ups

I had water damage in my house, the water came from a top floor, but all my floor boards were wet. I was very worried and did not know how to manage it? So I found 5 Star Cleaning, Danial responded quickly and calmed me down. They arrived within 2 hours and started the work right away. They dried the wet areas' removed the wet basoards and floor tiles. Set up their equipments for 4 days. there for several days.
The crew were very professional.
I highly recommend their water damage services. Happy Holidays,

Was this review helpful?
Company Response

Thank you so much for your feedback on our water damage restoration services. It was our pleasure to provide our flood emergency services. Unfortunately, water damage could be costly, if left alone for days, but we do our best to dry the wet areas professionally as soon as possible, in order to prevent any secondary water damage and finally prevent mold formation which could be very costly. We appreciate your business and your referral. All the best. Happy holidays.🎄
5 Star Cleaning Team
Visit: https://5starcleaning.ca
Call: 416 315 7562
Email: info@5starcleaning.ca

Private User
Private User
Private User reviews Vaughan, ON
10/10

Deep cleaning

Jasmine and Victor did a wonderful, thorough job of cleaning my 2000 sq. ft. condo. There was a lot of work to do because I had not been well and cleaning had been neglected for some time. They worked for 5 hours and cleaned everything that needed it - including the balcony furniture and tiles. I highly recommend them, and will have them back any time.
I also appreciated working with Daniel - he responds quickly to questions and is always available.
I found this a company I will definitely deal with again.

Was this review helpful?
Company Response

Thank you so much for your great feedback on our cleaning services. It was our pleasure providing our services. We greatly appreciate your referral and prompt communication and co-operation with our cleaning team, All the best!

5 Star Cleaning Team
Tel: 416 315 7562 & Toll-Free# 1855 697 9889
info@5starcleaning.ca
https://5starcleaning.ca

janeibragimova in Etobicoke, Ontario Canada M9W6L4
janeibragimova in Etobicoke, Ontario Canada M9W6L4
1 review Richmond Hill, ON
10/10

Cleaning rugs

We are very happy with Daniel's services. Amazing job! We will continue using their service. Jane

Was this review helpful?
Company Response

Thank you so much for your great feedback and review. It was our pleasure to provide our services. We appreciate your referral. All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Adam in Hamilton
Adam in Hamilton
0 reviews Richmond Hill, ON
10/10

Water Damage Repair and Carpet Cleaning

I found 5 Star Cleaning because water was leaking from my laundry machine onto the first floor and the basement. They were super quick to respond and have technicians come out to dry the area. They made sure everything was dry and cleaned before leaving. Its been 2 weeks now, and we’ve had no smell or damage from the restoration.

Was this review helpful?
Company Response

Thank you for your feedback and your excellent review! 5 Star Cleaning loves helping our clients with emergency projects. For more information on our services, visit: https://5starcleaning.ca
call: 416 315 7562
email:info@5starcleaning.ca
Best of luck with your project!
5 Star Cleaning Team

Omeed in Ottawa
Omeed in Ottawa
0 reviews Richmond Hill, ON
10/10

Flood and Upholstery

So I had a flood in my basement on Thanksgiving day and had to make an emergency call to 5 Star Cleaning and they responded instantly. Danial and one of his workers were at my front door within 45 minutes of my phone call which saved the rest of my day plans. He cleaned up the water efficiently as well as leaving some dehumidifiers overnight to make sure theres no extra moisture or any chance of mold and what not.
Before he left i also had a stained love seat he was able to clean for me which also made my life a little easier. Overall it was a good experience and done in a timely manner. Appreciate the service.

Was this review helpful?
Company Response

Thank you so much dear Omeed for your great review of our water damage restoration services. It was our pleasure to provide our flood emergency services. We do our best to get to the water damage site ASAP, in order to dry the area, prevent any secondary damage and mold formation which results in minimizing the damage and the cost. Thank you for your co-operation with our emergency team. We greatly appreciate your referral. All the best.

5 Star Cleaning Team
Visit: https://5starcleaning.ca
Call: 416 315 7562
Email: info@5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

House cleaning

We are very satisfied with our house cleaning service. The cleaning team was professional and friendly and did a great job!

Was this review helpful?
Company Response

Thank you so much for your great feedback. It was our pleasure to provide our services. We appreciate your referral. All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

B.R in Toronto
B.R in Toronto
1 review Toronto, ON
10/10

Service

Recommended By a friend.
They were on-time and professional.
I was realy happy with their job.

Was this review helpful?
Company Response

Thank you so much for your great feedback, We appreciate your referral. It was our pleasure to provide our services. All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Downtown Condo Leak

A bit pricy on one end, but responded to my call immediately. The team is very professional.

Was this review helpful?
Company Response

Thank you so much for your feedback on our water damage restoration services. It was our pleasure to provide our flood emergency services. Unfortunately, water damage could be costly, but we do our best to dry the wet areas professionally in order to prevent any secondary water damage and finally prevent mold formation which could be very costly. We appreciate your business and your referral. All the best.
5 Star Cleaning Team
Visit: https://5starcleaning.ca
Call: 416 315 7562
Email: info@5starcleaning.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning teams are ready to provide safe, professional, ONE STOP SOLUTION to any 24/7 FLOOD EMERGENCY & WATER DAMAGE RESTORATION SERVICES and HOUSE CLEANING, POST RENOVATION CLEANING, MOVE IN CLEANING, RUG CLEANING, CARPET CLEANING in both residential and commercial areas in the GTA and Toronto.
During COVID-19 Pandemic, we will continue to provide safe and contactless services.
Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and Disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com
5 Star Dry All is a 5 Star Cleaning sister company for 24/7 Water Damage Restoration.
https://5stardryall.ca
416 270 7717
5stardryall@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.