5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
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91%

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Reviews by rating (past 12 months)
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Best of 2014 winner 3 timesBest of 2014winner 3 times
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (400 reviews)

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Private User
Private User
0 reviews Markham, ON
10/10

Post Reno cleaning

Service was courteous and professional. They cleaned all the dust that settles after a renovation. The cleaning crew arrived on time and finished the job on time.

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Company Response

It was our pleasure to provide our cleaning services. Thank you so much for your trust, your feedback, and your great review on 5 Star Cleaning Services. We greatly appreciate your referral for our post renovation cleaning. Happy New Year. All the best in 2021 and in your new house. 5 Star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Post-reno, pre-move in cleaning

We had 5 Star Cleaning in for a post-reno, pre-move in clean in a very dusty and what had been a home seriously in need of cleaning. They did an absolutely fantastic job and had it ready for us to move in. Their communication was great, they were able to accommodate a last minute booking, they took less time than every other service quoted us and at a better price than all others quoted. We will very happily use their service again and would highly recommend them.

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Company Response

We greatly appreciate your taking the time and reflect on our "fantastic" post-renovation cleaning services. It was our pleasure to provide our cleaning services. Thank you so much for your great communication and co-operation with our cleaning team from office to job site. 5 Star Cleanin greatly value your recommendation and excellent review. Enjoy your new clean house. Happy holidays to you and your family. All the best. Stay Safe.

Private User
Private User
0 reviews Toronto, ON
10/10

flood cleanup

we received fast service, the technicians were very polite, on time, as well as very knowledgeable

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Company Response

We greatly appreciate your ongoing trust, your business and excellent feedback on our water damage restoration and cleaning services. It is our pleasure to provide our services each time. Thank you so much for recommendation and your great review. All the best. Stay safe.
5 Star Cleaning Team

Private User
Private User
0 reviews Caledon, ON
10/10

Rug Cleaning and Repair

We had one large and two smaller rugs to be cleaned. Two of them need the fringes removed and the edges bound. Few companies offer such a service. 5 Star Cleaning’s service was prompt and honest. They picked up and delivered the rugs exactly as scheduled, and called to give an estimate for the repair work as promised after cleaning. Highly recommended!

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Company Response

We greatly appreciate your trust, your business, and your excellent review of our rug cleaning and repair services. It was our pleasure to provide our services to you. Thank you so much for your recommendation. All the best and stay safe. 5 Star cLeaning Team

john peters from Vaughan
john peters from Vaughan
0 reviews Kleinburg, ON
10/10

Upholstery/Carpet Cleaning

We have been using 5 Star Cleaning for 10 years.

We are always amazed with their service professionalism, results, and fair pricing.

They treat their customers like family.

When you need them, they are dependable and reliable. Even on a day’s notice!

1 of 1 people found this review helpful.
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Company Response

Thank you so much dear John for your ongoing trust in our rug, carpet, and upholstery cleaning and repair services over the last 10 years. It was our pleasure to provide our services each time. We greatly value and appreciate your business, your very positive feedback, and your excellent review with kind words for our cleaning services. Thank you so much for your recommendation. All the best to you and your family and stay safe. 5 Star Cleaning Team

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Carpet cleaning

Five star cleaning has a
Good customer service
Very professional cleaning
On time delivery
Reliable staff
Highly recommended

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Company Response

It was our pleasure to provide our services. We greatly appreciate your business, your positive feedback and your excellent review on our rug and cleaning services. Thank you so much for your recommendation. All the best, 5 Star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Awesome!

Fabulous job!! Could eat off the floor, would recommend 5 Star Cleaners to anybody! Highly recommend.

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Company Response

We greatly value and appreciate your Awesome review, business, and recommendation. Thank you for your ongoing prompt communication and co-operation with our 5 Star Cleaning team. It was our pleasure to provide our Fabulous post-renovation services. All the best. Please stay safe. 5 Star Cleaning Team

Private User
Private User
Private User reviews Markham, ON
10/10

House cleaning

I am impressed with the service. They cleaned everything and paid attention to details. Very polite and cooperative.

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Company Response

We greatly appreciate your trust, on going co-operation and communication with 5 Star Cleaning team. Thank you for your excellent review, feedback and referral. It was our pleasure to provide our deep house cleaning and steam carpet cleaning services to you. All the best, 5 Star Cleaning Team

Paolo in Richmond Hill
Paolo in Richmond Hill
1 review Richmond Hill, ON
9/10

Excellent Service and Results

We recently purchased a new home and has 5 star in to complete house cleaning and carpet cleaning. Their service was excellent and they did a fantastic job of cleaning. Our house felt so clean for us on our first day! I would certainly recommend them to others.

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Company Response

Thank you so much dear Paolo for your amazing review, excellent feedback, your ongoing prompt communication with 5 Star Cleaning Team, and your business. It was our pleasure to provide, the same day, post renovation cleaning and Steam carpet cleaning services for your new home and make it a great experience for you. We greatly value and appreciate your trust and your recommendation on our cleaning services. All the best in new home and enjoy it.
5 Star Cleaning Team

Private User
Private User
0 reviews Aurora, ON
10/10

Regular Cleaning

We are very happy with their services. Lisa is very understanding and works hard to meet our schedules. Her team is very professional and thorough. I would recommend them for sure!

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Company Response

Thank you so much for your on going trust, business and great communication for your regular weekly house cleaning services with our cleaning team including Lisa. We greatly appreciated your excellent review and your recommendation on our house cleaning services. All the best , stay safe.
5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

***5 Star Cleaning is committed to the health and safety of our customers and employees, therefore, we are acting under the WHO and the Ontario Government Health & Safety Precautions for COVID-19.
To ensure everyone's safety we are conducting daily check-in with our team members, ensuring employees or customers have not traveled within the last 30 days, improving our sanitation protocols, and implementing contact tracing.

We are constantly monitoring the situation and taking the necessary actions to help protect our customers and employees.***

Call us now: 416-315-7562 (Toll Free:1855 697 9889) For Our Cleaning and Water Damage and Restoration Specials

Our sister company is 5 Star Dry All (24/7 Water Damage Restoration)
https://www.5stardryall.ca 416 270 7717

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
PRODUCTS
SAY NO TO CHEMICALS!!!! We use GREEN, ECO FRIENDLY, and ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS.
SERVICES
$100 OFF _during COVID19-on any 24/7 Flood & water damage restoration in GTA & Toronto areas. $50 OFF any Cleaning services During COVID19 Pandemic We provide ONE STOP SOLUTION to all rug, carpet, upholstery, house, office, and post-renovation cleaning and 24/7 flood emergency and water damage restoration services in both residential and commercial areas in the GTA and Toronto..
BRANDS
5 Star cleaning services, GREEN & ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING and RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://www.5starcleaning.ca
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
IICRC for water damage, PMII, CRMI mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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