5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
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87%

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Best of 2014 winner 3 timesBest of 2014winner 3 times
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (367 reviews)

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sheena
sheena
0 reviews Toronto, ON
10/10

Rugs & Stairs cleaning

5 Star Cleaning did a very professional job on my rugs. They were very accommodating and the service was great. I am very happy with the results.

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Company Response

We appreciate your great review, your business and your referral on our rug cleaning and stair case cleaning. It was our pleasure to provide our services. All the best. 5 Star Cleaning Team

ajeffery
ajeffery
1 review Toronto, ON
8/10

Commercial studio

Arrived on time.
Brought a full crew.
Did a good job of getting into difficulty spaces.
Worked quickly and diligently.

Have used them on multiple projects and will continue. Great team.

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Company Response

Thank you so much for your ongoing trust, business and interest in our pist renovation cleaning services. It is our pleasure to provide our cleaning services each time. We appreciate your great feed back and review. Thanks for referral. 5 Star Cleaning Team

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

general cleaning

staff are polite, dedicated and efficient. they come on time, the deep cleaning, window sills and deep corners were left in order. garbage was taking out. Deep carpet cleaning was also efficient.
thank you

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Company Response

Thank you so much for your excellent review on 5 Star Cleaning house and carpet cleaning services. It is our pleasure to provide our services each time.
Thanks for referral. We appreciate your business..All the best. 5 Star Cleaning Team

sarahjtoronto
sarahjtoronto
0 reviews Toronto, ON
10/10

Post bathroom Reno with messy contractors

They were a little later then they said but we’re very honest with how long it would take to clean. They were finished on time. They did an amazing job, and did everything we asked. It was alittle pricey but worth it! I’m so happy with the results and would highly recommend them to anyone!

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Company Response

Thank you so much dear Sarah for taking time and writing an excellent review on our post renovation, rug and sofa cleaning services. We will definitely work on cleaning team punctuality considering traffic and ongoing road construction all over GTA.!!!!! . It was our pleasure to provide our one stop cleaning service to you. We greatly appreciate your prompt ongoing communication with 5 star cleaning team. Thank you for your referral. All the best

Candice J.
Candice J.
0 reviews Richmond Hill, ON
10/10

Rugs cleaning services

Bob and Danial were punctual and courteous when they picked up our rugs. Our dogs destroyed two of them through their potty training process so we sent our rugs out with 5 star cleaning and were really satisfied with our work. I attached pictures to show everyone how well the work was done. I also try to support local businesses as much as I can, so I can’t recommend them enough.

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Company Response

Thank you so much dear Candice for your review and your trust in 5 Star professional Rug Cleaning services. 5 Star Cleaning team appreciated your support and your referral. It was our pleasure to clean your beautiful rugs. Bob and Danial fell in love with your cute dogs. Enjoy your clean rugs. All the best. 5 Star Cleaning Team

Sarah
Sarah
1 review Richmond Hill, ON
10/10

Post renovation house cleaning Rug cleaning and sofa cleaning

5 Star Cleaning did amazing and professional cleaning services. We hired 5 Star cleaning based on their great reputations online. Lisa arranges the cleaning crew first , cleaned our house very professionally and amazing result. Then the steam cleaning crew came in for sofa and carpet cleaning. They took our 2 rugs out to their plant to clean. We greatly appreciate your awesome customer services. We will use their services again and we recommend them to others.

1 of 1 people found this review helpful.
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Company Response

Thank you dear Sarah for your excellent review on our post renovation house cleaning, rug, carpet and sofa cleaning by 5 Star Cleaning crews. We love our jobs and were also very happy with cleaning result. It was our pleasure to provide our cleaning services to such a kind person like you. We loved your beautiful rug and sofa, you have a great taste in furniture. We appreciate your recommendation and referral. 5 Star cleaning Team

Sabrina
Sabrina
2 reviews Vaughan, ON
10/10

Hand made rugs,runners, and sofa cleaning

We greatly appreciate and very happy with 5 star amazing sofa and rug cleaning result and services. They were friendly, polite and great customer services that we got recently. We were looking for trustable company for a while until I asked my co-workers if they knew someone? They were refered to us by my co-worker that she is their regular happy customer for house, rug and carpet cleaning. Since we had few fine hand made rugs, runners and sofas that needed cleaning after few years of using them, So I decided right there and then and I called them. Bob and Danial arrived on time, after measuring and assessment of these rugs , they pick them up to be washed in their plant, Bob reassured us that they will be cleaned professionally where there won’t be damage or discolouration or any problem in washing in plant. We got them back in 5 days. The pick up and delivery was free. They cleaned our sofa at home which was great.
The cleaning result was beyond our believes. They seems like brand new, fresh and very clean rugs,runners and sofas that we enjoy them every day. Thank you Bob for your amazing rug cleaning services. We happily recommend them to others.

1 of 1 people found this review helpful.
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Company Response

Thank you so much dear Sabrina for your excellent and informative feedback and kind words. It is 5 Star Cleaning pleasure to provide our rug and upholstery cleaning services to you. We greatly appreciate and value your business and awesome review. You ongoing communication and co-operation help our cleaning team to to do their job in best possible way. Thank you so much for your referral and your trust in our services. All the best
5 Star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
9/10

The full house

Lisa and team are excellent to get the cleaning done. I made the request on a very short notice and they were not only able to accommodate me but get the place ready just they way we like.

2 of 2 people found this review helpful.
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Company Response

It is 5 Star Cleaning pleasure to provide our house cleaning services to you in such a short notice. Thank you so much for your excellent review and great experience on our short notice cleaning services. We appreciate your referral. Your ongoing business is greatly valued and appreciated. All the best.
5 Star Cleaning Team

Richa
Richa
1 review Toronto, ON
10/10

Condo cleaning post moving out

I put this request for condo cleaning at a short notice and they reached out to me. Rachel came a little late in the morning (peak time traffic needs to be blamed for that). I was informed in the morning that she does not understand English but can communicate through voice translator, which disappointed me in the beginning. But her work was impeccable. She was very diligent, efficient in her job work and sweet as well. Her work was commendable. I shared the pictures in advance to communicate my expectations out of this job which somewhat helped. But they did a great job. I am happy. Thanks and hoping for some discount in the future.

2 of 2 people found this review helpful.
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Company Response

Thank you so much dear Richa for taking time and reflecting on our cleaning services. Your feed back will greatly be valued and considered and your excellent review with kind words greatly appreciated. Thank you for referral and recommendation. Our customet satisfaction with best cleaning result and short notice or the same day services are our main priority. In regards to English barrier, our onsite cleaning supervisor is always avaiable if needed any time for communication from start to finishing the job. All the best, 5 Star Cleaning Team

Oabusaeidi
Oabusaeidi
0 reviews Richmond Hill, ON
10/10

House cleaning, Taper, Carpet and Rug cleaning.

Recommended by a co-worker who has used this company multiple times, as well as seeing great reviews online, 5 Star Cleaning came to our newly bought home to perform one of their package services which included House cleaning, Drywall Tapering, and Rug and Carpet Cleaning. I was extremely impressed by the work done as it exceeded my standard due to past time experiences with other company services. They were very punctual and polite right from the start and kept me informed on what they were doing from start to finish. Overall the experience was easy going, hassle free, and quick. For the quality of work, the price was more than reasonable. Will definitely use 5 Star Cleaning in the future and highly recommend to others.

2 of 2 people found this review helpful.
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Company Response

It is 5 Star Cleaning pleasure to provide our cleaning services to you. We appreciate your excellent review and your very positive feedback with our one stop cleaning solution to all your cleaning needs for moving in to new house. Enjoy your clean and new house. Thank you for your referral and we appreciate your co-worker recommending us. All the best.
Regards,
5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

24/7 FLOOD EMERGENCY,WATER DAMAGE RESTORATION SERVICES
Our Cleaning Services:Rug, Carpet, Upholstery, scotch Guarding, Stain Removal, house, office, post renovation cleaning services in both residential and commercial areas in Toronto and GTA.

Head Office, Richmond Hill Location:
24 Glenhurst Road
Richmond Hill ON L4B 2C8
416 315 7562
416 270 7717
289 597 5888
Toll Free:1855 697 9889

Our sister company is 5 Star Dry All
https://www.5stardryall.ca 416 270 7717

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
PRODUCTS
SAY NO TO CHEMICALS!!!! GREEN, ECO FRIENDLY and ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS.
SERVICES
24/7 FLOOD EMERGENCY, WATER DAMAGE RESTORATION, RUG CLEANING, RUG REPAIR, CARPET CLEANING, HOUSE CLEANING, OFFICE CLEANING, POST RENOVATION, CARPET STRETCHING, SCOTCH GUARDING, STAIN, SPOT & ODER REMOVAL, DISINFECTING, DEODORIZING,
BRANDS
GREEN & ECO FRIENDLY SOLUTION
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING SERVICES.
SPECIALITIES
OUR 5 STAR SERVICES IS OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://www.5starcleaning.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
Licenced by IICRC, PMII, CRMI and CLEANTRUST certified for Water damage Restoration & Mold Remeda
MEMBERSHIPS
IICRC Certified Firm, IICRC Certified Water Damage
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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