5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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95%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (484 reviews)

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jackie
jackie
1 review Richmond Hill, ON
10/10

2 Floor Flood - Apartment Building

Very quick to respond, worked until job was complete. very competent. A lot of communication throughout the process. Positive experience.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you so much dear Jackie, for your great feedback and excellent review of our Water Damage Restoration Services! It was our pleasure to provide our flood emergency services in and glad we could help. Thank you for your co-operation with our emergency team. We greatly appreciated your referal and your trust in our water damage restoration services.
We offer Cleaning and 24/7 Emergency Water Damage Services in both residential and commercial areas in the GTA and Toronto.
For more information and 24/7 Emergency Response contact:
T: 416 315 7562
T: 416 270 7717
Toll Free#: 1855 697 9889
Visit: https://5starcleaning.ca
email: info@5starcleaning.ca
All the best.
5 Star Cleaning Team

Private User
Private User
1 review Vaughan, ON
10/10

Highly recommended

I highly recommend 5 Star Cleaning, water damage services that I used recently.
My laundry machine was leaking for a while , which I Igor it everyday until I got a big flood my unit on the weekend late evening.
I had to act quickly. Went on line, I called couple of flood companies , no respond , left message then called 5 Star water damage company.
Danial responded right way , I gave him all the information and he gave me some advice what to do until crew arrives.
Their flood crew arrived under an hour, extracted the pool of water and set up their equipments to dry for 4 days. They also removed baseboards and some mold and cut dry wall to make sure all wet areas gets dry,
They did all the repair after drying done.
I learned to take any leaking seriously and fix it as soon as possible.
I refer their great professional and caring services to others.

Approximate cost of services:
$2,500.00
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Company Response

We greatly appreciate your excellent feedback and review of our Water Damage Restoration services. Thank you for your trust and recommendation for our water damage services in Toronto. It was our pleasure to help in your emergency. Thank you for co-operation, on going communication and your help our water damage crew
All the best.
5 Star Cleaning and Water Damage Restoration Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
1 review North York, ON
10/10

Water leaking and cleaning

I had a headache early in the morning facing water leaking in my office. Called two service providers and explained my situation and no results as they gave a big window time to come. Then I called 5 Star cleaning, they responded quickly and what I can say simply is:
These team are : Good listener, quick response, dedicated and Problem solver, professional, friendly, and can be relied on at the toughest time.
Thank you

Approximate cost of services:
$660.00
Was this review helpful?
Company Response

We greatly appreciate your excellent feedback and review of our Water Damage Restoration and cleaning services. Thank you for your trust and recommendation for our water damage services in Toronto. It was our pleasure to help in your emergency situation.
All the best in 2024.
5 Star Cleaning and Water Damage RestorationTeam
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
1 review Etobicoke, ON
10/10

Post Renovation Finished clean

Excellent service!

Sandra and her team did a great job!

I would highly recommend 5star

Approximate cost of services:
$1,000.00
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Company Response

We greatly appreciate your excellent review of our post renovation cleaning services. Thank you for your trust and recommendation .All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Cleaning and scotch guarding multiple rugs and sofas

The team did a fantastic job on protecting my rugs and furniture. They were extremely professional and tidy. I highly recommend their services.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

We greatly appreciate your excellent review and your recommendation.
It was a pleasure to provide our cleaning and scotch guarding services.
All the best.
5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Deb in Barrie
Deb in Barrie
0 reviews Toronto, ON
10/10

A flash flood would have destroyed our entire walk-in basement if it weren’t for 5Star

In the middle of the night there was a flash flood that caused flooding and sewer backup. 5Star arrived within an hour (3am) and worked tirelessly through the night to remove and sanitize affected areas. A week later their crew came in to do the restoration and worked tirelessly to put in the new flooring and drywall and paint. They were done in 5 days which was pretty much a miracle. They stood behind their work and took responsibility to ensure a job well done. Danial was a pleasure to work with.

Approximate cost of services:
$30,000.00
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Company Response

Thank you so much Deb for your trust, support, and ongoing communication with our emergency restoration and reconstruction teams.
We greatly appreciate your excellent feedback and review.
We are glad, we could help you and your family in your emergency situation.
All the best.

5 Star Cleaning & 24/7 Water Damage Restoration Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Water damage clean up

5 Star Cleaning did great job We have a apartment in Toronto. Had water leak and damage . We called 5 Star bazed on their great reviews
.They were at site under one hour. They cleaned up and repair a the damages. We recommend them to others

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

We greatly appreciate your excellent feedback and review of our Water Damage Restoration services. Thank you for your trust and recommendation for our water damage services and repair in Toronto. All the best.
5 Star Cleaning and Water Damage RestorationTeam
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Vaughan, ON
10/10

Amazing Service

I recently experienced a nightmare scenario that every homeowner dreads water damage in the basement due to a malfunctioning washing machine. It was a harrowing experience that left me frustrated and inconvenienced. We were recommended to call 5 Star Cleaning from our insurance. They arrived the same day to remove our baseboards and set up equipment. I sent their invoice directly to my insurance and it was a very smooth process. They made a very difficult situation easy to understand and work around. After 4 days, they provided guarantees that there will be no mold or bacteria.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your amazing feedback. your trust and ongoing communication with our water damage restoration team. It was a pleasure to help, in your emergency flood situation. We wish you the best of luck moving forward with your project.

5 Star Water Damage Restoration Team
☎️416 315 7562. (24/7)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Anthony in Toronto
Anthony in Toronto
0 reviews Toronto, ON
10/10

Basement water damage

My basement had a sewer back up caused by the city. Entire basement was flooded. 5 Star Cleaning explained all the steps necessary for restoring my basement. They promptly started the work. They dealt directly with my insurance, provided them with reports/invoice/pictures. I was really pleased in dealing with them during a super stressful situation. Highly recommend

Approximate cost of services:
$12,000.00
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Company Response

Hi Anthony,
It was a pleasure to help through a very difficult situation. We are glad all is well now.
We greatly appreciate your excellent feedback and review of our Water Damage Restoration services.
All the best.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service and emergency support

We had an emergency situation of city pipe break with sewer backup in our basement just before a long weekend. Not only 5 star immediately were present at our place after our call, they supported us over the long weekend where responses from city had a big delay. Very professional team equipped with essential tools and they provided us with a high quality service. Thank you 5 star!

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you so much for your trust, support, and ongoing communication with our flood emergency team.
We greatly appreciate your excellent feedback and review of our Water Damage Restoration services.
We are glad, we could help you and your family in your emergency situation.
All the best to you all.

5 Star Cleaning Team
☎️416 315 7562
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.