Abbey Air Home Services by Enercare

Formerly Abbey Air Service Experts
Heating & Air Conditioning
Burlington ON L7N 3L6
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Heating & Air Conditioning
Abbey Air Home Services by Enercare
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91%

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Reviews by rating (past 12 months)

Reviews for Abbey Air Home Services by Enercare

Average customer rating:
9.5 10 (499 reviews)

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Private User
Private User
Private User reviews Oakville, ON
9/10

2016 Service Contract Renewal

The service technician, Murray (322-0001) was informative and knowledgeable. He suggested an number of process that would improve performance of the air conditioner. I was very impressed on this professionalism and tutoring. Very happy with the service and glad to renew the service agreement.

Approximate cost of services:
$197.00
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Company Response

We are happy that you enjoyed working with Murray and we appreciate your business!

Private User
Private User
Private User reviews Oakville, ON
10/10

Installation of furnace, air conditioner, chimney liner

Absolutely fabulous experience with Abbey Air. The team of Jay, Marko and Adam arrived on time, were informative about the process and kept me in the loop as the install progressed. Very impressed with how well they worked as a team cooperating and building on each other's strengths. They finished ahead of the time estimate - even when a gas leak occurred at a neighboring construction site. The house inside and out was in great shape when they left. The testing of the AC and heat was thorough and they made sure I understood how to operate the new thermostat.
I am very glad to have chosen Abbey Air and to know I am in good hands for ongoing maintenance. No hesitation in recommending them. Thanks guys- it was a great experience. Hoop

Approximate cost of services:
$10,000.00
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Company Response

We appreciate you choosing us for your new installation and we are happy that Jay, Marko, and Adam provided you excellent service. We hope you're enjoying your new system and staying cool and comfortable!

Hugh Morrison from Burlington
Hugh Morrison from Burlington
5 reviews Burlington, ON
10/10

Maintenance of Air Conditioner

We called on Friday morning in the middle of a heat wave, and the service was on Friday afternoon. The office called at the appointed time and said the technician was on his way. The technician arrived and fixed the AC within 5 minutes. After that he spent another hour explaining the workings of the AC and the furnace fan. He was very helpful, answering all my questions. Now, the AC works perfectly all the weekend and the next week. Great service from the office and the technician!

Approximate cost of services:
$99.00
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Company Response

We are happy to hear that the technician was able to come out and get you up and running again so quickly and we hope you're staying cool in this heat!

Craig in Oakville
Craig in Oakville
1 review Oakville, ON
10/10

Air-conditioner and furnace installation

I had an air conditioner and furnace installed by Jay, Marko and Adam and they were all terrific! They arrived right on time, were professional and courteous all day. They were attentive to detail in every way; from laying down carpet to protect the floors to vacuuming and cleaning up after they were finished. All features of the units were explained and they answered any questions I had. I am very pleased with Jay, Marko and Adam and Abbey Air!
Thanks again!

Approximate cost of services:
$8,500.00
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Company Response

We are happy to hear that you enjoyed working with Jay, Marko, and Adam and we appreciate this great review for the team! Thank you for choosing Abbey Air Service Experts for your new HVAC system!

L Britton in Oakville
L Britton in Oakville
1 review Oakville, ON
10/10

Excellent service

Great service from Helge Hetzer tonight! Called at around 6pm, in the middle of a heat wave, and Helge was at our house by 8pm. Fixed in a few minutes, very friendly and professional service. Highly recommend !!

Approximate cost of services:
$300.00
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Company Response

We truly appreciate your business and thank you for this great review for Helge!

peter from Oakville
peter from Oakville
8 reviews Oakville, ON
10/10

New furnace and tankless water heater

Today Jay and Marco installed a new furnace in my daughters home. I was very impressed by their attention to detail, ensuring that electrical and instrumentation lines were properly secured. Prior to leaving they ensured that all aspects of the new thermostat were explained and that the furnace was tested in all modes.
This was followed by Mike and Ross installing a tankless water heater. Again, superb professional service. Impressed with their eagerness to run vent pipes etc in a way that would ease future basement completion. After many years as an engineer/tradesperson it is a pleasure to deal with a company whose technicians are so professional.

Approximate cost of services:
$10,000.00
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Company Response

We appreciate your daughter choosing Abbey Air Service Experts for her new furnace. We are happy to hear that Jay and Marco provided great work and service and we look forward to continue working with you family.

Tom from Oakville
Tom from Oakville
7 reviews Oakville, ON
10/10

Maintenance and service call

We are very pleased with the service we received from Abbey Air Service. The technician (Steve) was able to quickly diagnose an issue which the original vendor who installed the AC 2 years ago was not able to. Steve spent the time to explain to us the problem and required solution. He was very professional and courteous, kept us informed along the way, and ultimately did the job right. We've had no issue to date with the AC (we've had several hot days) and I don't expect we will.

I know that in the future, if something on our HVAC has a fault, Abbey Air Service (and in particular, Steve) will be the ones who can take care of it.

Approximate cost of services:
$0.00
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Company Response

We are happy to hear that you enjoyed working with Steve and we appreciate you choosing Abbey Air Service Experts!

MIKE in Oakville
MIKE in Oakville
3 reviews Oakville, ON
10/10

Diagnostic and repair

Called in after my furnace was not working and no A/C. Tech said I need a new control board. Abbey Air ordered and completed the repair quickly and at a fair price. Steve completed the repair and walked me through the process and the additional services I requested. Very professional.

Approximate cost of services:
$800.00
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Company Response

Thank you for this great review! We appreciate your business and hope you had a wonderful Canada Day!

Tom Foster in Mississauga
Tom Foster in Mississauga
2 reviews Mississauga, ON
10/10

Installed new furnace and air conditioner

Three guys came in to remove my old furnace and air conditioner and install new ones. All three worked efficiently and were very careful that they did no damage to my property. they did a very good job and made sure that they cleaned up after they were done.
I was very satisfied with the quality of their work and would not hesitate to recommend them to my friends and neighbors.
They gave me a complete rundown on how to operate the new furnace and air conditioner and I have had no problems since.

Approximate cost of services:
$9,800.00
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Company Response

We love hearing great feedback for our team and appreciate you taking the time to write this great review! We truly appreciate your business and thank you for choosing Abbey Air Service Experts.

Tara in Oakville
Tara in Oakville
4 reviews Oakville, ON
10/10

Air Conditioning

Our "1 Season Lennox" air conditioner's compressor had to be replaced. :( It was done under warranty which was a good thing. :)
But the even better part was the service technician who showed up to do the work....Steve Klezok. He has only been with Abbey Air for a little less than a year, but what a wonderful asset he is to the company. I hope he will stay for many years as he is an absolute pleasure to deal with. Very personable and extremely knowledgeable. Very respectful when coming into our home as he wore "booties" over his work boots. Arrived in the time window given but unfortunately he was held up in leaving as it took longer than usual to finish the work due to the moisture build up. He was very patient and wanted to make sure that everything was 110% right before he left. We have been clients of Abbey Air for over 10 years and recommend the company to look after all your Heating and Air Conditioner needs. The staff in the office are great to deal with as well. A "very big thank you" goes out to Zana for all your help with this unfortunate situation and the company for standing behind the products they sell and install.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write this wonderful review and recommendation. We truly appreciate your business and are happy to hear that Steve provided you excellent work and service. We look forward to continue working with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Abbey Air Home Services by Enercare

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