Action Auger Canada Inc

Plumbing
3638 Manchester Road Southeast Calgary AB T2G 3Z5
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Plumbing
Action Auger Canada Inc
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86%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Action Auger Canada Inc

Average customer rating:
8.7 10 (295 reviews)

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Carole in Red deer
Carole in Red deer
7 reviews Edmonton, AB

First Review

10/10

Needed Hot Water Tank

Our hot water tank was leaking into the basement. There were no other plumbing companies that had time to come replace the tank that same day. Action Auger came right away and replaced the water tank. We have had hot water since.

1 of 1 people found this review helpful.
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janice benteley in Medicine hat
janice benteley in Medicine hat
1 review Medicine Hat, AB
10/10

fixed toilet and diagnosed drainage

Service was quick eficient and the technition was very knowlageable of all aspects of plumbing and products available. He was also very courtious and is respetful and kind to his customers.

1 of 1 people found this review helpful.
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lynne donovan in Edmonton
lynne donovan in Edmonton
1 review Edmonton, AB
10/10

plumbing service

Very prompt service, found the problem quikly and did other work while here, Better than I expected. I would not hesitate to call them again the next time I need a plumber. The two men Trevor and Jamie were very polite and not worried about my dog.

1 of 1 people found this review helpful.
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Celeste in Beaumont
Celeste in Beaumont
1 review Beaumont, AB
0/10

disconnecting appliances with water in it so would no wreck hardwood

I hired this company to disconnect my appliances before a move. One of the homes was brand new and had gorgeous hardwood. I made it clear that I needed professionals for that reason .... I had to make sure that they were drained properly and did not leak water on the hardwood. I was told by two different people (the only two that I spoke to before hiring them) that they were experts for unhooking and draining appliances and they will make sure hardwood does not get water on it. My father built homes all his career and knew how to unhook appliances properly and we could have done it but I wanted to make sure there were no water leak surprises (hence hiring a plumber not an electrician, mover etc to unhook the appliances). Well guess what .... the two clothing washers (I was switching the appliances between my new home and the older home) and the fridge both had tonnes of water left in them. I am not exactly sure where the water was in the fridge but it leaked all over the hardwood. The movers had an extremely hard time moving the washing machines and I paid them extra because I felt so bad. As well, Action Augers said 100% satisfaction guaranteed or your money back and hmmm well I did not get a cent back. They were also two hours late (because they had training that morning) and unplugged my fridge full of food when I told them to just unplug the water line, I got home at 1am from a busy busy day at work and packing the other place to find my fridge unplugged. They also did not tell me the price until they arrived on site and the gentleman would not show me the page he was referring to for the price. ALWAYS get a price before they show up or do not hire them....lesson learned.

0 of 1 people found this review helpful.
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sheri Johnson in Bowden
sheri Johnson in Bowden
2 reviews BOWDEN, AB
10/10

checked plumbing for blockage

They came out and snaked my pipes to see if there was a blockage. There was not so they recommended I have my septic pumped out and that was the issue. The plumber that came out also gave me recommendation to have my bathroom remodeled as I needed some plumbing work done.

1 of 1 people found this review helpful.
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Vickie Kudelis in Okotoks
Vickie Kudelis in Okotoks
1 review OKOTOKS, AB
1/10

forzen water pipes

Upon returning from vacation we found our water pipes frozen. Called Action Auger and they first off cancelled our first appointment due to overbooking. Then they were late coming when they die. The employee had no idea what to do- my husband helped him with most of the work. He was not able to resolve the problem, phoned his offce whereby we were told we had to replace the whole septic system & pipes for a cost of $15000.00 Left with nothing fixed or working. We called our father in -law (80 years old) who came out and upon checking things out we were able to gets the pipes unfrozen and upon further inspection found out that all of our piping was almost like new. When we complained they did re-imburse us quite a bit of our initial costs but we were not pleased with their service at all. I do, however give them credit for dealing with our issues in a timely and effective manner.

0 of 1 people found this review helpful.
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2 reviews CALGARY, AB
10/10

Mystery Basement Leak

We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!

1 of 1 people found this review helpful.
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Fang Wang in Edmonton
Fang Wang in Edmonton
2 reviews Edmonton, AB

First Review

0/10

Furnace cleaning

The service is inadequate for the fact that the furnace ducts were not completely clean and functional, as well as the time the employee spent loitering. Money was spent and the work was not done.

0 of 1 people found this review helpful.
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Ashley  in Calgary
Ashley in Calgary
7 reviews CALGARY, AB
10/10

Plumbing- putting in a new faucet in the kitchen

Our kitchen faucet was not working and it kept stopping the flow of hot water every couple of seconds. I got very fed up and Mike from Auction Auger put in a new faucet for me with a sprayer. I love it and am very satisfied!

2 of 2 people found this review helpful.
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Shelly in Leduc
Shelly in Leduc
1 review LEDUC, AB
7/10

Water Softener Installed

Overall, I was satisfied with the water softener. They did a really good job with the installation. They were very polite and friendly. And they did the job in a timely manner. It took about an hour and half. The only complaint that I have is that they would not give me even a general estimate on the phone. I had to wait until the installer came over for the cost. That way I could have did a comparison with other companies. I would say it was worth the money, but I would have liked to have known in advance the cost.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Auger Canada Inc

Need a plumber? At Action Auger, we hire only the brightest, friendliest, and most qualified plumbers in Alberta to give you sound advice and quality service for all your plumbing needs. With technicians in all major cities and surrounding areas in Alberta, and available 24 hours a day, we are ready to assist you with any plumbing problem – big or small! Call us today for any plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service to Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, Stony Plain, and all other areas throughout Southern Alberta.

CATEGORIES
Plumbing
SERVICES
Plumbing, drain cleaning, drain repair, furnace repair, furnace maintenance, toilet repair, hot water heater repair, sump pumps, trenchless pipe repair, sewer inspection
WEBSITE
http://www.actionauger.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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