Water Code Plumbing

Water Code did some work for me on my condo bathroom. My tenant informed me of an issue he was having with the bathroom. I came to Homestar in hopes someone who could address. Shawn from Water Code responded quickly to my post. We discussed my issue and Shawn was able to accommodate my needs and fixed the issue the following day. My tenant was very pleased with Shawn's professionalism and knowledge. I found Shawn to be very courteous, accommodating and found his pricing to be reasonable (Shawn also sourced the needed parts for the repair). I will definitely keep Shawn & Water Code as one of my go to's in the future for any plumbing work and would recommend him.

Water Code is not a high overhead, well advertised plumbing outfit with several plumbing crews that are under internal corporate pressure to pull in as much $$ as possible in shortest possible time. With these companies you might get a 1st year guy - or maybe 2 guys will show up to do a job that requires only 1 guy etc... and they will charge you for 2 guys. Shawn is co-owner and does the residential repairs - so when you call Water Code you get Shawn.
I had a multi-year kitchen sink drainage issue. Last couple years I have paid for 2 plumbing companies to fix this issue. No luck, in fact McKenna Plumbing was a disaster.
Shawn had extra tools that other guys did not have. For example - I was told 3 times by different plumbers that you can't clean out a drain pipe clogged with hard grease and that the pipes need to be replaced. I found that hard to believe but when 3 are saying the same thing I was prepared to replace pipes. Shawn arrived with a much larger, better quality "snake" with a small chain attachment that is designed to clean the entire pipe - scrapping the inside walls as it rotates. I have trouble believing 3 other plumbers did not known this tool exists... they just didn't have it. Shawn mentioned a lack of venting - no one else did. The piping above a finished ceiling in basement turned out throw Shawn a huge curveball as it was not done properly ( multiple 90 degree turns ) and this got his snake stuck in pipe ( this has never happened before and if he had known of all this extra piping he never would have used the snake). This lead to a completely new multi-hour job to cut ceiling, free snake from pipe and replumbing drainage lines to code - then using snake to clean the new, much more direct drainage line. The patience and professional attitude that Shawn maintained was commendable and the extra $$ he charged for what was turning into a job that was 3X longer than planned was more than reasonable.
Hats off to Shawn -- the "code" in Water Code Plumbing maybe should stand for Ethical Code of conduct - something sadly lacking from most others I have dealt with.

Put out a call for plumbers. Shawn from Water Code Plumbing responded first. Everyone else responded the next day. We set a day and time - Shawn showed up when he said he would. Very friendly, reassuring and professional. Assessed the issue, explained the necessary repair and executed efficiently. Price was totally reasonable. Cool dude. Knows what he's doing. Would reccomend Shawn and Water Code Plumbing to anyone.

Our kitchen undermount sink was fallen under Granite countertop.
We asked Shawn to help us and he did that perfectly.
He came the same day we call him, he worked fast, so professional, he clean the space under the sink after. He was so nice, polite and so professional!!! We are so happy to meet him and we will be use his service again , 100%!!!

Shawn was knowledgeable, clean and helpful. They were the lowest quote and provided great service. I would use him again in the future.

Very professional and courteous service. I highly recommend Water Code Plumbing for any plumbing related work.

Shawn installed a new faucet and rebuilt our drainage system after we changed our countertops.
- arrived on time
- completed the job in the time frame specified
- did very neat work
- cleaned up all the debris and materials when the job was complete
- a part included in the faucet materials would not work for what we wanted and Shawn ran out and grabbed the new part instead of us having to compromise or delay the installation
- offered a competitive price
Overall we were very satisfied with the service provided and will engage for future projects.

We replaced a kitchen faucet and fixed a toilet leak. Shawn was very professional and knowledgeable. And the price was very reasonable. He fixed the toilet leak without us having to replace it unlike the advice of another plumber that gave us a quote. Diagnostic was excellent. Highly recommended.