Ben's Appliances

From start to finish everything went smoothly! I got the help that I needed, beautiful products and a great price to boot! Russ was very helpful and took care of everything for us. Would certainly recommend this place to anyone!

In addition to Russ' knowledge of all the appliances, it was his listening skills that stood out. He wanted to know what I needed out of the appliances. He was able to help me choose the best appliances for me. While I was renovating my kitchen, had to change one of the appliances and that was no problem. I was able to pay over a time period which helped. Due to COVID-19 my kitchen reno was delayed. Then the fridge started making noises, so need the appliances NOW. They were able to accommodate on the short lead time. Kevin was fantastic for the delivery and placement of the appliances. Went so smoothly. When Russ was not available to answer any of my questions, Matt or Shelley were always helpful. They always went the extra mile to help me out. I would not hesitate to recommend Ben's Appliance in Surrey.

Russ was courteous and helpful with initial order by phone. Delivery was well within projected time frame. Kevin and his assistant were very efficient and respectful in removing old fridge and installing new one. Very pleased with your company and service level, will definitely recommend Ben's Appliances to others.

This was the first time we have used Ben's Appliances and we received excellent service from Matt and I would highly recommend them for your next purchase or service call.

Victoria
Property Manager

Have used Ben’s Appliances for the past twenty years. They have the best prices and are so courteous and the customer comes first. Have done two kitchen Reno’s with all new appliances in two homes and now getting a new fridge. Would not go anywhere else. They get 10 out of 10 with me.

Ask for Matt he is friendly and knowledgeable, most importantly he won't sell you something you don't need. I'm not big on haggling so I was pleasantly surprised when he offered me a discount without having to ask for one.
A big thanks to the whole Ben's appliance family from sales to delivery and installation i could not be any happier with my new kitchen. I will definitely be a customer for life.

We were greeted quickly, warmly and was given tremendous help in choosing the right appliances for us. The friendly salesperson, Russ, answered our every question and was extremely knowledgeable about all appliance products, brands and models which helped us make our decision on 4 kitchen appliances with satisfaction and confidence. He paid close attention to our needs, including the specifics of the timing of our do-it-our-self kitchen renos, and offered very fair prices for delivery, installation, removal and disposal according to our specific details. Russ also went the extra mile and visited our home personally to measure our existing cupboards to make sure the built-in oven we wished to purchase would fit properly. We appreciated very much his honest, no game-playing approach which left us knowing that we had purchased good quality appliances that suited our lifestyle and budget at the best price. We had previously researched at several other large appliance stores, and in the end we left Ben's Appliances feeling good about our final choices and left confident we would not end up finding better prices combined with better service anywhere else. We highly recommend Ben's Appliances.
Update April 2021: After having had some time to enjoy using our new appliances, just wanted to say we love them. The Fisher Paykel Fridge is the best--wouldn't trade it. The Bosch dishwasher was not the most expensive of the line, but works great, is blissfully quiet and the top 3rd rack is a game changer! Love the Frigidaire built in convection oven and Induction stove top also. Everything looks great and works beautifully.

Great staff to deal with. Pleasant and very knowledgeable. Store has a good selection of products. They do their own installs, delivers and servicing. A good local Surrey company. Highly recommended them.

We have been dealing with Ben's Appliances for thirty years. The service and products have been excellent.
Probably the outstanding thing about Ben's is when you need service/repair, it is done by Ben's and not by a third party that takes weeks to get it resolved. Even if it is a Warranty issue, it is resolved by Ben's in a day

We received excellent customer service from both Matt (sales) and Kevin (delivery & installation). We have purchased previously from Ben's and have been happy with their customer service then and now. We would not hesitate to recommend Ben's Appliances to family and friends!

Thank you!