Ben's Appliances

Appliance Repair
Surrey BC V3T 1W2
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88%

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Reviews by rating (past 12 months)

Reviews for Ben's Appliances

Average customer rating:
9.8 10 (206 reviews)

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Prudence M Reber from White Rock
Prudence M Reber from White Rock
1 review White Rock, BC
10/10

6 appliances

I have just purchased 6 appliances. Delivery was timely and efficient. The staff is knowledgeable and friendly. For all your appliance needs I recommend Ben's Maytag for quality and service.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Christine tachauer from Langley
Christine tachauer from Langley
1 review , BC
10/10

Washer/dryer

February 13th washer died, February 14th thanks to Ben's, new washer/dryer with "fancy" stack kit, very professionaley installed!! Did it all over the phone....great, great, exceptional service!! Would highly recommend their services...polite, friendly, knowledgeable, fast, reliable....the list could certainly go on!! Thanks guys, its working great!!

Approximate cost of services:
$1,400.00
2 of 2 people found this review helpful.
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L.B. in New Westminster
L.B. in New Westminster
5 reviews Kelowna, BC
10/10

Replacing filters for Rangehood

We have placed two orders to replace filters (grease and charcoal) for our Kitchen Aid Rangehood. The first time they did not order the part # we provided for the filter we wanted. We kept the filter that did arrive because it was the other filter the rangehood required. The second order I placed, I called to follow up 3 weeks later and they had forgotten to order the parts. When the order did arrive, one of the filters was the wrong part. They are nice enough, but seem a little too laid back about their business. I dont recommend this business if you dont want to be following up constantly. I dont mind but it is a pain because we dont live close by.
March 7/13 - This company saw my review and contacted me to resolve the issue in a timely fashion. I commend them for taking my concerns seriously and behaving in a professional manner. I will definately be going back!

Review has 1 previous version
Approximate cost of services:
$50.00
What could this company do to improve their services?
Follow up.
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Company Response

Thank you for your patience and taking the time to edit your review. We'll see you next time! :)

Paul H from Surrey
Paul H from Surrey
3 reviews Surrey, BC
10/10

Maytag Washer/Dryer

We Purchased a stack-able washer/dryer from Matt at Ben's Maytag. Right when we walked into the store, the environment and service was amazing. There are so many options and products out there, making it difficult to pick the right one. Matt showed us a couple to choose from that would fit our needs. We're very satisfied with our choice and the units.
Even the delivery was great, the guys were kind and courteous, plus they were very clean and didn't damage anything with the installation. It looked like a lot of work to get those units up three floors in our townhouse.
We would definitely buy from them again!

Approximate cost of services:
$1,300.00
2 of 2 people found this review helpful.
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shinead from Port Mann
shinead from Port Mann
1 review Port Mann, BC
10/10

Kitchen Appliances

Ben's Maytag store is great; Matthew dealt with us directly and made sure all our appliances were fitted perfectly. The service is exceptional from start to finish and the employees are personable and knowledgeable about the product.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Dori in Vancouver
Dori in Vancouver
6 reviews Surrey, BC

First Review

10/10

new appliances

Most of my appliances have come from Ben's. They are very knowledgable and friendly. When I recently purchased a wall oven and cooktop from Ben's they were willing to price match with their competitors. Their service has always been exceptional. I would highly recommend them.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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