Ben's Appliances

Appliance Repair
13664 104 Avenue Surrey BC V3T 1W2
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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Ben's Appliances

Average customer rating:
9.8 10 (160 reviews)

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Private User
Private User
Private User reviews Delta, BC
10/10

Freezer

Great Customer Service, easy to deal with, knowledgable, fair pricing, good response time, can deliver.
Why deal with a big box store when you can get the same or similar products at a competitive price from local business!

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Company Response

Thankyou

Private User
Private User
Private User reviews Langley City, BC
10/10

Replace Dishwasher

I contacted Ben's appliances by phone and arranged for the dishwasher that I was hoping to buy, they had it in stock, made the sale by phone - Russ was wonderful to deal with.
Kevin installed it this morning as scheduled and was very efficient and friendly.
Definitely our new go to store for our appliance needs.

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Company Response

We are very happy we were able to make it easy and seamless for you.

coquitlam
coquitlam
0 reviews Coquitlam, BC
10/10

whirlpool white fridge w bottom freezer

Russ was great, had the fridge on the showroom floor, remembered my wife's call and speeded up delivery . Kevin delivered it and rolled it into a tight space without damaging the walls or door. Great showroom too.

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Company Response

Thank you for the kind words.

LBannister
LBannister
1 review Surrey, BC
10/10

Dishwasher purchase

Bought a dishwasher after realizing mine was not worth fixing - pricing was good, customer service was great - didn't feel like I was being rushed at all or that I was being led to purchase a more expensive brand/model -AND they were able to deliver/install one week earlier than anticipated.

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Company Response

Thanks for your kind words

Transportation Offices
Transportation Offices
0 reviews Pitt Meadows, BC
10/10

Appliances for our office

From start to finish everything went smoothly! I got the help that I needed, beautiful products and a great price to boot! Russ was very helpful and took care of everything for us. Would certainly recommend this place to anyone!

1 of 1 people found this review helpful.
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Company Response

Thank you for the review. Your kind words mean alot

Private User
Private User
Private User reviews Port Coquitlam, BC
10/10

Kitchen Appliances for Makeover

In addition to Russ' knowledge of all the appliances, it was his listening skills that stood out. He wanted to know what I needed out of the appliances. He was able to help me choose the best appliances for me. While I was renovating my kitchen, had to change one of the appliances and that was no problem. I was able to pay over a time period which helped. Due to COVID-19 my kitchen reno was delayed. Then the fridge started making noises, so need the appliances NOW. They were able to accommodate on the short lead time. Kevin was fantastic for the delivery and placement of the appliances. Went so smoothly. When Russ was not available to answer any of my questions, Matt or Shelley were always helpful. They always went the extra mile to help me out. I would not hesitate to recommend Ben's Appliance in Surrey.

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Company Response

Thank you for your thoughtful review.

Private User
Private User
Private User reviews Langley Township, BC
10/10

New Refrigerator

Russ was courteous and helpful with initial order by phone. Delivery was well within projected time frame. Kevin and his assistant were very efficient and respectful in removing old fridge and installing new one. Very pleased with your company and service level, will definitely recommend Ben's Appliances to others.

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Company Response

thank you for your review.

victoria in Vancouver
victoria in Vancouver
1 review Vancouver, BC
10/10

Microwave Replacement

This was the first time we have used Ben's Appliances and we received excellent service from Matt and I would highly recommend them for your next purchase or service call.

Victoria
Property Manager

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Company Response

Thank you for your kind words Victoria

Jme in Surrey
Jme in Surrey
2 reviews Surrey, BC
10/10

Kitchen counter depth fridge

Have used Ben’s Appliances for the past twenty years. They have the best prices and are so courteous and the customer comes first. Have done two kitchen Reno’s with all new appliances in two homes and now getting a new fridge. Would not go anywhere else. They get 10 out of 10 with me.

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Company Response

Thank you for the kind words

Sid in Coquitlam
Sid in Coquitlam
0 reviews Coquitlam, BC
10/10

When I first walked in the door I immediately felt like part of the family.

Ask for Matt he is friendly and knowledgeable, most importantly he won't sell you something you don't need. I'm not big on haggling so I was pleasantly surprised when he offered me a discount without having to ask for one.
A big thanks to the whole Ben's appliance family from sales to delivery and installation i could not be any happier with my new kitchen. I will definitely be a customer for life.

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Company Response

Thank you for the kind words Sid.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years and Ben’s Maytag Store continues to excel in what they’re good at; Great service, strong products, a professional staff and competitive prices.

Being that we “Service what we sell” you can feel at ease with your purchase, knowing that the store where you purchased your appliance is also the store that can answer all your product related questions, or even service your appliances if the need arises. We sell a number of brands including Maytag, Whirlpool, Jennair, Kitchenaid, Panasonic, Amana and Inglis, brands that we feel carry the most value when it comes down to price, reliability, and features. Our prices are very competitive, so you can be confident that you’re always getting a great deal. After your appliance purchase, you can expect a speedy delivery and installation by our very own installation staff who will deliver, install and takeaway your old appliances.

If you’re interested in purchasing an appliance, or even curious to “See what’s out there”. Come visit us at the store, we would be happy to show you around.

Ben’s Maytag Store strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland.

We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307

Please see information applicable to our business below:

We sell the following Appliances:

· Jennair

· Kitchenaid

· Maytag

· Whirlpool

· Amana

· Sakura

· Venmar

· Broan

· Nutone

· Panasonic

With regard to the sale of new appliances we:

· Service and repair everything we sell

· Guarantee lowest prices

· Offer full installation on all appliances from our factory trained staff

· No pressure Sales staff

We repair the following appliances:

Refrigerators / Fridges / Freezers
Washing Machines and Stackers
Clothes Dryers
Stoves / Ranges / Cooktops
Wall Ovens
Cooktops
Dishwashers / Dishwasher Drawers
Microwaves / Over the range or Built in
Garburators / Disposers
Gas Operated Ranges & Dryers
We perform repairs in the following areas:

Langley, BC
Surrey, BC
Delta, BC
White Rock, BC
Maple Ridge, BC
Pitt Meadows, BC
Coquitlam, BC
Port Coquitlam, BC
Port Moody, BC
Burnaby, BC
Richmond, BC
We repair and service the following brands:

Whirlpool
Kenmore
Frigidaire
GE
Maytag
Amana
Inglis
General Electric
KitchenAid
Magic Chef
Moffat
Electrolux

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washer, Dryer, Dishwasher, Refrigerator, Front Load Washer, Range, Wall Oven, Cooktop, Microwave, Disposer
SERVICES
Sales, Repair on most appliances. Installation on our own sold products.
BRANDS
We Sell: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, Panasonic, Broan, Venmar, Sakura We service: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, General Electric, Frigidaire, Moffat, Hot Point,
STYLES
White, Black, Stainless Steel, White Ice, Silver
SPECIALITIES
Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland. We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307 Please see information applicable to our business below:
WEBSITE
https://www.bensappliances.ca
YEAR ESTABLISHED
1962
NUMBER OF EMPLOYEES
8
RETURN POLICY
No returns
PAYMENT METHOD
visa, mastercard, cash, interac, finance
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.