Ben's Appliances

Appliance Repair
13664 104 Avenue Surrey BC V3T 1W2
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Reviews for Ben's Appliances

Average customer rating:
9.8 10 (151 reviews)

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Sid in Coquitlam
Sid in Coquitlam
0 reviews Coquitlam, BC
10/10

When I first walked in the door I immediately felt like part of the family.

Ask for Matt he is friendly and knowledgeable, most importantly he won't sell you something you don't need. I'm not big on haggling so I was pleasantly surprised when he offered me a discount without having to ask for one.
A big thanks to the whole Ben's appliance family from sales to delivery and installation i could not be any happier with my new kitchen. I will definitely be a customer for life.

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Lori & Kirk
Lori & Kirk
1 review Surrey, BC
10/10

Great service and shopping experience.

We were greeted quickly, warmly and was given tremendous help in choosing the right appliances for us. The friendly salesperson, Russ, answered our every question and was extremely knowledgeable about all appliance products, brands and models which helped us make our decision on 4 kitchen appliances with satisfaction and confidence. He paid close attention to our needs, including the specifics of the timing of our do-it-our-self kitchen renos, and offered very fair prices for delivery, installation, removal and disposal according to our specific details. Russ also went the extra mile and visited our home personally to measure our existing cupboards to make sure the built-in oven we wished to purchase would fit properly. We appreciated very much his honest, no game-playing approach which left us knowing that we had purchased good quality appliances that suited our lifestyle and budget at the best price. We had previously researched at several other large appliance stores, and in the end we left Ben's Appliances feeling good about our final choices and left confident we would not end up finding better prices combined with better service anywhere else. We highly recommend Ben's Appliances.

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Company Response

Thank you for the kind words and good luck on the completion of your do it yourself reno.

lyle in New Westminster
lyle in New Westminster
0 reviews New Westminster, BC
10/10

New Fridge

Great staff to deal with. Pleasant and very knowledgeable. Store has a good selection of products. They do their own installs, delivers and servicing. A good local Surrey company. Highly recommended them.

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Company Response

Thanks Lyle for the kind words.

Private User
Private User
Private User reviews Surrey, BC
10/10

Service for Washer, Dryer, Fridge, Stove, Freezer

We have been dealing with Ben's Appliances for thirty years. The service and products have been excellent.
Probably the outstanding thing about Ben's is when you need service/repair, it is done by Ben's and not by a third party that takes weeks to get it resolved. Even if it is a Warranty issue, it is resolved by Ben's in a day

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Company Response

We do our best to get it done in a timely matter. Thank you

Private User
Private User
Private User reviews Delta, BC
10/10

New Dishwasher

We received excellent customer service from both Matt (sales) and Kevin (delivery & installation). We have purchased previously from Ben's and have been happy with their customer service then and now. We would not hesitate to recommend Ben's Appliances to family and friends!

Thank you!

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Company Response

Thank you for the kind words and for being a return customer.

Lori
Lori
1 review Delta, BC
9/10

Maytag washer

Ben’s had what I wanted in stock whereas it was a 3 week wait at a large chain store. With the extended warranty it was less expensive tp purchase at Ben’s.

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Tammybear in Vancouver
Tammybear in Vancouver
0 reviews Vancouver, BC
10/10

New stove installation

I love Ben’s Appliances. They are so helpful, courteous, and have great knowledge of their appliances. I didn’t want to go into the store because of this pandemic I decided to phone and checkout some recommendations for a new stove. Russell was able to pin point exactly what I was looking for. Ben’s is the only store that offers a 2 yr labour and parts. You can’t beat that. Although I had bought an appliance from another competitor, I felt I did not get the same friendly, helpful service as I do with Ben’s For now on I’m doing my business with Ben’s.

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Company Response

Thank you for the kind words. Russ is very good at what he does.

Private User
Private User
Private User reviews Surrey, BC
10/10

Freezer Purchase and Delivery

Ben’s Appliances has been our appliance go to store for service and purchases for more than 15 years. We have purchased a washer, dryer, and freezer from them. Because of the wonderful quality of service we have when dealing with them we don’t even bother shopping anywhere else.

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Company Response

Thank you for the kind words

Elle dee  in Surrey
Elle dee in Surrey
1 review Surrey, BC
9/10

Great service for important purchases

I have been a customer of Ben’s Appliances for close to ten years. My first purchase was a washer/dryer pair for a rental condo. We experienced so many headaches dealing with the big box store and then got “bait and switched” by a smaller store. Finally got to Ben’s Appliances where they were so knowledgeable and friendly! The purchase and installation process was easy, and I’ve never had a problem with their product! Over the years I’ve gotten two more dishwashers from them. I appreciate the friendly service every time. The quality of the products are great and they are honest and up front about what you are purchasing. Absolutely would recommend.

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Company Response

Thank you very much. We strive to take care of our customers

janart in Surrey
janart in Surrey
2 reviews Surrey, BC
10/10

A Pleasure to Deal With!

From the first phone call enquiry to Russ to the installation by Kevin it was a seamless process. Pleasant, knowledgeable and service-oriented we would have no hesitation in recommending Ben’s Appliances. Outstanding company finding a way to navigate safely through the pandemic restrictions.
Janice and Arthur.

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Company Response

Thank you for the kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years and Ben’s Maytag Store continues to excel in what they’re good at; Great service, strong products, a professional staff and competitive prices.

Being that we “Service what we sell” you can feel at ease with your purchase, knowing that the store where you purchased your appliance is also the store that can answer all your product related questions, or even service your appliances if the need arises. We sell a number of brands including Maytag, Whirlpool, Jennair, Kitchenaid, Panasonic, Amana and Inglis, brands that we feel carry the most value when it comes down to price, reliability, and features. Our prices are very competitive, so you can be confident that you’re always getting a great deal. After your appliance purchase, you can expect a speedy delivery and installation by our very own installation staff who will deliver, install and takeaway your old appliances.

If you’re interested in purchasing an appliance, or even curious to “See what’s out there”. Come visit us at the store, we would be happy to show you around.

Ben’s Maytag Store strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland.

We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307

Please see information applicable to our business below:

We sell the following Appliances:

· Jennair

· Kitchenaid

· Maytag

· Whirlpool

· Amana

· Sakura

· Venmar

· Broan

· Nutone

· Panasonic

With regard to the sale of new appliances we:

· Service and repair everything we sell

· Guarantee lowest prices

· Offer full installation on all appliances from our factory trained staff

· No pressure Sales staff

We repair the following appliances:

Refrigerators / Fridges / Freezers
Washing Machines and Stackers
Clothes Dryers
Stoves / Ranges / Cooktops
Wall Ovens
Cooktops
Dishwashers / Dishwasher Drawers
Microwaves / Over the range or Built in
Garburators / Disposers
Gas Operated Ranges & Dryers
We perform repairs in the following areas:

Langley, BC
Surrey, BC
Delta, BC
White Rock, BC
Maple Ridge, BC
Pitt Meadows, BC
Coquitlam, BC
Port Coquitlam, BC
Port Moody, BC
Burnaby, BC
Richmond, BC
We repair and service the following brands:

Whirlpool
Kenmore
Frigidaire
GE
Maytag
Amana
Inglis
General Electric
KitchenAid
Magic Chef
Moffat
Electrolux

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washer, Dryer, Dishwasher, Refrigerator, Front Load Washer, Range, Wall Oven, Cooktop, Microwave, Disposer
SERVICES
Sales, Repair on most appliances. Installation on our own sold products.
BRANDS
We Sell: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, Panasonic, Broan, Venmar, Sakura We service: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, General Electric, Frigidaire, Moffat, Hot Point,
STYLES
White, Black, Stainless Steel, White Ice, Silver
SPECIALITIES
Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland. We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307 Please see information applicable to our business below:
WEBSITE
https://www.bensappliances.ca
YEAR ESTABLISHED
1962
NUMBER OF EMPLOYEES
8
RETURN POLICY
No returns
PAYMENT METHOD
visa, mastercard, cash, interac, finance
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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