Ben's Appliances

Appliance Repair
13664 104 Avenue Surrey BC V3T
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Reviews for Ben's Appliances

Average customer rating:
9.8 10 (127 reviews)

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Chris in Surrey
Chris in Surrey
1 review Surrey, BC
10/10

Purchase of Clothes Washer

I have purchased appliances from Ben's over the years and have always found their pricing competitive and service exceptional.
Most recently my washer began failing and once again, I appeared at Ben's Appliances to discuss an alternative replacement. As I am technical in nature, the sales staff were able to answer my numerous questions, but most importantly, make recommendations considering pricing and value.
Thank you Russ!

1 of 1 people found this review helpful.
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Company Response

Happy we were able to answer your questions and help you find the right appliance. Enjoy your Washer

10/10

Fridge, stoves and dishwasher

Our co-op is Surrey has just recently moved to making our purchases with Ben's Appliances. Customer service, delivery, and pricing is outstanding. Follow - up just as good. Definitely going forward our new supplier.

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Company Response

Thank you for the kind review. Happy to have you become our customer.

Sachin in Toronto
Sachin in Toronto
0 reviews Surrey, BC
10/10

Best rates and Quick Service

While shopping around for range we got the best rate and deal. Sales person was very helpful in answering our queries. Product delivery dates were provided at the earliest. Courteous and good customer service.

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Company Response

Thank you for your kind words

Private User
Private User
Private User reviews Surrey, BC
8/10

good service and knowledge

Bens appliance location is in a bit of an awkward location but worth the travel. Matt seems to know his appliances and is honest with his recommendations. I did not feel pressured nor was I even tried to be convinced the most expensive was for me. He took time to listen and then suggested what he felt best for our needs. Delivery was great, on time, quick and no damages to stair well. Just a little wet and dirty from the rain! all in all I am pleased with Ben's. As for the fridge it was just delivered today so I have to give it a week or two to know if I am satisfied with that.

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Company Response

Glad we were able to recommend and get your appliances to you quickly. Enjoy

Victoria in Surrey
Victoria in Surrey
1 review Surrey, BC
10/10

Maytag dishwasher

We had wonderful customer service. We love the dishwasher and the help we received answered all our questions. Also it is so nice to know that with the 5 year warranty we can get it fixed if it breaks. The warranty wad not expensive and even just one visit from a repairman will cover that cost.

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Company Response

Thank you for your kind words.

doug and carol williams in Surrey
doug and carol williams in Surrey
1 review Surrey, BC
10/10

service

We have just returned from Ben's Appliances where we were looking for a new top load washing machine. We were met immediately buy Russ who went over all of the different machines telling us the pros and cons of all of the different products. Since we were wanting a product that did the best job and was the most reliable machine we ended up with a front load machine because of the best cleaning for the clothes and keeping good clothes longer, and for the ease of operation.
We were super impressed that they still had the records of a repair on our present washing machine done in 1982. How many companies keep records that long? We don't have our new washing machine yet, but just the service alone today and in previous years gives me tremendous confidence in receiving our new washing machine. We have bought most of our appliances over the years from Ben's and we highly recommend them to anyone looking for excellent personal service and competitive prices.

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Company Response

Thank you for your kind words. We really appreciate the wonderful review.

TwoDogs in White Rock
TwoDogs in White Rock
1 review White Rock, BC
10/10

Pleasant Knowledgeable Service

We were referred by a friend years ago and they are perfect! Very knowledgeable and friendly and will give you answers that are honest. We have purchased two fridges, a cook top (Jenn-Air) and a induction stove. The service has been fantastic! A little hard to find but worth it. We would not shop for major appliances anywhere else.
Truly, Hal Gross

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Company Response

Thank you Hal for the wonderful review. We do our best for our customers!

E. Smith in Surrey
E. Smith in Surrey
0 reviews Surrey, BC
10/10

service and purchase

I have been a customer of Ben's Appliances since the '70's and have always found them to be honest and straightforward. The appliances are competitively priced and they stand by their products. The repair division is also excellent to deal with.

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Company Response

Thank you for your kind words and for being with us since the '70's

Kathy G
Kathy G
1 review Surrey, BC
10/10

New Fridge

I went to several appliance and hardware stores, looking to replace our 4 year old Samsung that wasn't working well. The problem couldn't be fixed because the problem was due to a bad design. I found Ben's Appliances by searching for appliance stores so we went there after going to 4 other stores. We were greeted by Russ, a very friendly, knowledgeable salesman. I had some brands in mind and said we didn't want to see any Samsungs. When he said they didn't sell that brand, I knew this was the store for me. I was considering a KitchenAid, but he showed us the most beautiful counter-depth Fridgidaire and that was it. The price was comparable to the other stores and the fact that they service what they sell, sold us on Ben's. We are so happy we found Ben's. I wish we needed to buy more appliances because we would definitely buy them there.

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Company Response

We are glad we could help make your appliance shopping experience positive. Thank you for the kind words

Yvonne in New Westminster
Yvonne in New Westminster
0 reviews New Westminster, BC
10/10

Fisher paykel double drawer dishwasher

Great service above and beyond getting me the best price
Install done when promised, everyone happy especially the one who was washing by hand till we got what we wanted

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Company Response

We are happy it all worked out and the person who was washing by hand is happy as well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years and Ben’s Maytag Store continues to excel in what they’re good at; Great service, strong products, a professional staff and competitive prices.

Being that we “Service what we sell” you can feel at ease with your purchase, knowing that the store where you purchased your appliance is also the store that can answer all your product related questions, or even service your appliances if the need arises. We sell a number of brands including Maytag, Whirlpool, Jennair, Kitchenaid, Panasonic, Amana and Inglis, brands that we feel carry the most value when it comes down to price, reliability, and features. Our prices are very competitive, so you can be confident that you’re always getting a great deal. After your appliance purchase, you can expect a speedy delivery and installation by our very own installation staff who will deliver, install and takeaway your old appliances.

If you’re interested in purchasing an appliance, or even curious to “See what’s out there”. Come visit us at the store, we would be happy to show you around.

Ben’s Maytag Store strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland.

We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307

Please see information applicable to our business below:

We sell the following Appliances:

· Jennair

· Kitchenaid

· Maytag

· Whirlpool

· Amana

· Sakura

· Venmar

· Broan

· Nutone

· Panasonic

With regard to the sale of new appliances we:

· Service and repair everything we sell

· Guarantee lowest prices

· Offer full installation on all appliances from our factory trained staff

· No pressure Sales staff

We repair the following appliances:

Refrigerators / Fridges / Freezers
Washing Machines and Stackers
Clothes Dryers
Stoves / Ranges / Cooktops
Wall Ovens
Cooktops
Dishwashers / Dishwasher Drawers
Microwaves / Over the range or Built in
Garburators / Disposers
Gas Operated Ranges & Dryers
We perform repairs in the following areas:

Langley, BC
Surrey, BC
Delta, BC
White Rock, BC
Maple Ridge, BC
Pitt Meadows, BC
Coquitlam, BC
Port Coquitlam, BC
Port Moody, BC
Burnaby, BC
Richmond, BC
We repair and service the following brands:

Whirlpool
Kenmore
Frigidaire
GE
Maytag
Amana
Inglis
General Electric
KitchenAid
Magic Chef
Moffat
Electrolux

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washer, Dryer, Dishwasher, Refrigerator, Front Load Washer, Range, Wall Oven, Cooktop, Microwave, Disposer
SERVICES
Sales, Repair on most appliances. Installation on our own sold products.
BRANDS
We Sell: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, Panasonic, Broan, Venmar, Sakura We service: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, General Electric, Frigidaire, Moffat, Hot Point,
STYLES
White, Black, Stainless Steel, White Ice, Silver
SPECIALITIES
Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland. We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307 Please see information applicable to our business below:
WEBSITE
https://www.bensappliances.ca
YEAR ESTABLISHED
1962
NUMBER OF EMPLOYEES
8
RETURN POLICY
No returns
PAYMENT METHOD
visa, mastercard, cash, interac, finance
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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