Ask for Matt he is friendly and knowledgeable, most importantly he won't sell you something you don't need. I'm not big on haggling so I was pleasantly surprised when he offered me a discount without having to ask for one.
A big thanks to the whole Ben's appliance family from sales to delivery and installation i could not be any happier with my new kitchen. I will definitely be a customer for life.

We were greeted quickly, warmly and was given tremendous help in choosing the right appliances for us. The friendly salesperson, Russ, answered our every question and was extremely knowledgeable about all appliance products, brands and models which helped us make our decision on 4 kitchen appliances with satisfaction and confidence. He paid close attention to our needs, including the specifics of the timing of our do-it-our-self kitchen renos, and offered very fair prices for delivery, installation, removal and disposal according to our specific details. Russ also went the extra mile and visited our home personally to measure our existing cupboards to make sure the built-in oven we wished to purchase would fit properly. We appreciated very much his honest, no game-playing approach which left us knowing that we had purchased good quality appliances that suited our lifestyle and budget at the best price. We had previously researched at several other large appliance stores, and in the end we left Ben's Appliances feeling good about our final choices and left confident we would not end up finding better prices combined with better service anywhere else. We highly recommend Ben's Appliances.

Great staff to deal with. Pleasant and very knowledgeable. Store has a good selection of products. They do their own installs, delivers and servicing. A good local Surrey company. Highly recommended them.

We have been dealing with Ben's Appliances for thirty years. The service and products have been excellent.
Probably the outstanding thing about Ben's is when you need service/repair, it is done by Ben's and not by a third party that takes weeks to get it resolved. Even if it is a Warranty issue, it is resolved by Ben's in a day

We received excellent customer service from both Matt (sales) and Kevin (delivery & installation). We have purchased previously from Ben's and have been happy with their customer service then and now. We would not hesitate to recommend Ben's Appliances to family and friends!

Thank you!

Ben’s had what I wanted in stock whereas it was a 3 week wait at a large chain store. With the extended warranty it was less expensive tp purchase at Ben’s.

I love Ben’s Appliances. They are so helpful, courteous, and have great knowledge of their appliances. I didn’t want to go into the store because of this pandemic I decided to phone and checkout some recommendations for a new stove. Russell was able to pin point exactly what I was looking for. Ben’s is the only store that offers a 2 yr labour and parts. You can’t beat that. Although I had bought an appliance from another competitor, I felt I did not get the same friendly, helpful service as I do with Ben’s For now on I’m doing my business with Ben’s.

Ben’s Appliances has been our appliance go to store for service and purchases for more than 15 years. We have purchased a washer, dryer, and freezer from them. Because of the wonderful quality of service we have when dealing with them we don’t even bother shopping anywhere else.

I have been a customer of Ben’s Appliances for close to ten years. My first purchase was a washer/dryer pair for a rental condo. We experienced so many headaches dealing with the big box store and then got “bait and switched” by a smaller store. Finally got to Ben’s Appliances where they were so knowledgeable and friendly! The purchase and installation process was easy, and I’ve never had a problem with their product! Over the years I’ve gotten two more dishwashers from them. I appreciate the friendly service every time. The quality of the products are great and they are honest and up front about what you are purchasing. Absolutely would recommend.

From the first phone call enquiry to Russ to the installation by Kevin it was a seamless process. Pleasant, knowledgeable and service-oriented we would have no hesitation in recommending Ben’s Appliances. Outstanding company finding a way to navigate safely through the pandemic restrictions.
Janice and Arthur.