Manotick Windows & Doors

DO NOT USE this company. All windows they installed in our home in Rideau Forest (Manotick) need to be replaced due to improper installation and this company has refused to respond to us despite the fact we paid for a 10 year warranty on workmanship. One window cracked in the first year and has yet to be replaced despite the safety risk and assurances by the owner. At least four operator windows cannot be used and can only be closed if someone goes outside and pushes on the window - this is impossible for a second story window. You can see the curve/pressure that the windows are under. All trim work was rushed with unsightly gaps or does not line up or they used the wrong materials contrary to the contract. We have held off posting this hoping they would honor their contract and reputation, however have been unsuccessful in getting any answers from this local company. We even provided the company with a binder of printed photos and listed deficiencies which prompted the owner to attend our house and see the work himself. Despite assurances that they would honour their contract, and fix the deficiencies, nothing has changed since 2018. Included are a few samples of their work on a job that was tens of thousands of dollars. Manotick Windows and Doors, please contact us to resolve this.

NEW FRONT DOOR
As a part of upgrading our home we decided to get a new front door. We are cost and quality conscious and researched several suppliers and made our decision to go with Manotick Windows and Doors. Our decision was based on the fact that Bob Milne and his team spent the time with us discussing what we wanted while addressing cost and quality. They walked us through the detailed process of size, material, color and glass options. The following day they came to our home to get exact measurements. The front door installation is complete, and we are very satisfied with the door design, quality, and excellent workmanship. Also, we must compliment the installers who did a terrific job with quality workmanship with the installation.
We are also looking forward to getting our new back porch sliding door done this spring from Bob and his team.

, Fred & Sheila

Between Spencer in Sales, Steven in the office confirming the products arrival and dates for install and Tom as the lead installer everything is great from product to staff. Highly recommend this company.

Was buying a patio door, had a estimate done in Early July, and was told they would install the door in Nov. Paid the deposit right away. Was told the boss would come and do final measurements it is now 28 sept and had heard nothing. Called today for a install date and my door is not even ordered. Was told it takes 8 weeks to get the door. The boss as not been here for final measurement. they would call for a installation date. So it would take over 5 months to get a patio door installed. I understand but that is a long time. Cancelled my order and got a refund. Would not do business with them again.

I recently had four windows replaced in an older home in hintonberg. While I wasn’t aware of the Ontario energy rebate program when I began, it was a nice bonus which Manotick windows walked me through. The project was well done from quote through scheduling and installation. I recommend Manotick windows and would use them again.

Loved dealing with Steve from manotick windows and doors. Amazing service thank you!! Will be back for sure!! Took the time to understand what I needed. Offered a quick solution. Loved it.

We had a couple of new windows installed in our home, and it was very good service. The installation was done very professionally and the crew cleaned up thoroughly. My view through my new front picture window is nothing short of "wow"! Thanks so much.

The Kings in Ottawa

in the last week
Cliff helped me with selecting an appropriate, - and within budget - front door. I told him my exact budget and along the way he made various suggestions and offered his opinion on my choices. My door was ordered and came in earlier than I expected, slightly under budget. Appointment for install was arranged at my convenience. Tom and Andrew came to install the door and were precise in their arrival and departure estimate. Both very professional and nice - really awesome clean up job! My door surpasses my expectations! I'll be working with Manotick Windows and Doors again, for all of my home windows. Highly recommended.

After getting several quotes, we went with Manotick Windows and Doors to replace 13 windows in our house. Cliff and his colleagues struck the right balance of professional and casual; it was a pleasure to work with them, and they answered all our detailed questions. The installation took place during the winter, but they did a great job in keeping the cold and the mess to a minimum. The windows have made a big difference in our comfort level and even our heating costs!

Manotick Windows and Doors performed a reno on my home with the installation of two large and beautiful windows. After being told by every window company I interviewed that I could not transform a bow window into a bay, I was informed that of course I could! And it is gorgeous! The crew used drop cloths and were very courteous. They had enough people to do the job (the bay was huge and heavy) and spent the time required to do it right.
I had forgotten to tell them that I have a mouse house, and have paid to have rodents excluded. When John from Skedaddle came by to check for gaps, he happily reported that Manotick Windows and Doors had left no gaps for my determined rodents.
I will be returning to the great people at Manotick Windows and Doors for my next project. And to keep trying to buy their buffet and hutch in the office. :)