Home Improvement People Inc.

General Contractors
1120 Castlefield Avenue Toronto ON M6B 1E9
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General Contractors
Home Improvement People Inc.
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96%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 14 timesBest of 2021winner 14 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Home Improvement People Inc.

Average customer rating:
9.8 10 (481 reviews)

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Paul in Toronto
Paul in Toronto
1 review Toronto, ON
10/10

Amazing Bathroom Reno

Our 1958 bathroom was long overdue for a complete renovation. The Home Improvement People delivered a quality product with impressive results! It greatly exceeded our expectations.

Gerhard provided accurate measurements, a detailed quote and timelines. There were no surprises. Change orders and additional costs were clearly explained. Minor issues post-renovation were handled promptly.

Shannon, our design consultant provided expert advice on design drawings and product selection. Two small shelves for the vanity were missing from the delivery but Shannon arranged with the supplier to replace them.

Daniel was phenomenal with the demolition and re-build. He regularly consulted with me to make recommendations on details as he worked through the project. He took great care to ensure that there was no mess and cleaned-up thoroughly after each work day. In summary, the end product reflected quality workmanship and a high degree of professionalism. We highly recommend The Home Improvement People and would not hesitate to hire them again for future renovation projects.

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Company Response

Hi Paul,

Thank you! Gerhard, Shannon and Daniel are incredible people and so good at what they do. Thank you for taking the time to post this review!

Dan

Martin in Toronto
Martin in Toronto
3 reviews Toronto, ON
10/10

Ensuite Shower Leak and Renovation

We just wanted to give our sincere thanks to Gerhard, Victor, Adrian, and Nadia on the excellent work to find and fix the leak in our shower, which required a complete gut of the existing due to shoddy work from the original builder - crappy membrane and lack of proper install lead to 1/4 inch of water having collected under the bench which also damaged the ceiling in the kitchen below.
The HIP team was great at managing the work (including some 3rd-party complications), and built us a wonderful new shower to our great satisfaction. We'll definitely be calling on them for future work in our home!

1 of 1 people found this review helpful.
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Company Response

Hi Martin,

Thank you! It was a pleasure helping you sort this out. Thank you for placing your trust in us. Enjoy!

Dan

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Renovation Extraordinaire

If there was an Academy Award for renovations then The Home Improvement People would win hands down. From the moment we contacted the Home Improvement People we felt confident that we were in good hands. Their very practical advice and approach to finishing a basement in a century home, put us at ease right away. Charlotte's brilliant design, Trevor's superb project management, an outstanding renovation team, and experienced tradespeople resulted in a spacious, functional, not to mention beautiful basement that far exceeded our expectations. At the heart of this renovation was Trevor, our project manager, and his attention to detail, responsiveness, and dedication to our project was exemplary. He kept the project moving, helped us make informed decisions along the way and was never satisfied until we were.

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Company Response

Wowowowow! Thank you so much.
Trevor and Charlotte will love reading this. Thank you for this delicious review. Please stay safe!

Dan

Helen
Helen
1 review Toronto, ON
10/10

Kitchen, Ceilings and Flooring reno

This was our first time doing a renovation, much less such an ambitious one, turning a condo we had bought into something that would really be our space.

From the very start, they were amazing to work with. Elia and Steve were grounded and open, easy to plan with and extremely up front with what we needed to do, and how things were going to play out and cost. We had them refinish the cabinets in the kitchen, remove the popcorn ceiling, replace all of the floors, paint all of the walls and coordinate the installation of the new countertop and appliances.

They got in and managed to complete the project faster than we expected and entirely within budget. Getting changes made was always simple and gracefully woven in. We were given a good assessment of things we may need to work on in the future, and near the end of the project, they reached out to us to do an early walkthrough and come with a list of any touchups before wrap up! It was such a thoughtful, detail minded crew and the craftsmanship of their work was exceptional.

I would heartily recommend them to anyone considering a full package renovation who would like a great deal of peace of mind.

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Company Response

Hi Helen!
Thank you for this detailed and awesome review. Thank you for recommending us to your friends as well.
Please stay safe. Looking forward to working with you again in the future.

Dan

Jonathan
Jonathan
2 reviews Burlington, ON
10/10

Full basement renovation

We approached a few (3) different companies for basement renos, but upon meeting the team at Home Improvement People, specifically Elia, he brought a great mix of knowledge, professional curtesy and were very personable. We had a fully unfinished walk out basement that we were looking to get fully done, in a semi-premium manner due to it being a walkout. After the quoting process with Elia, we were provided a pretty detailed quote, and were offered the service of a designer upon a small downpayment (respectivley small) which also really helped bring the vision to life as to what our concrete basement could end up looking like.

After we pulled the trigger and set a date we met the foremans on the job Carlos, and Christian. Carlos was initially our primary contact during the framing / early stages, he provided amazing insights with his experience and help shape our basement. He was instrumental in helping us navigate how bulkheads would look, best practices in how to do them, helping define and shape rooms. He ended up, through discussion, expanding and redefing what was my office in the basement as well, and I couldn't be more pleased as to how this turned out. I'll forever be pretty grateful towards Carlos, as I live in this office 10 hours a day and it's frankly way better than our initial design / sketch.

On to the next phase. As all things go, nothing is perfect, there were a couple of concerns that ended up arising with some of the sub-contractors, over time I had built a good repor with Elia, Carlos and Christian, and simply brought it to their attention. They were immediately "let's get this fixed" and sprung to action and resolve / remediatied any concerns that popped up.

On to the fit and finish phase where we were primarily working with Christian as our point of contact, again nothing but great things to say about working personally with these guys, any time I was bringing something to his attention in regards to something like painting inconsistenacies, or pot lights etc he was immediately resolving concerns as they arose. His own work was top notch, and you can tell treated it like he was remodeling his own house with care, versus just "doing a job".

Both of the foremans really assisted in bringing the vision to life, and also using their own best practices and experience to the table in helping shape the final product. This may come across as a fluff piece, but genuinely if you're going in blind to this process, whether it's your first reno, or you lost contact with "your guy", I 100% suggest giving these folks a call. They have a great degree of honesty and integrity, you won't be dissapointed.

Extra tidbit; The reno has been done for about a month, for reasons completely unrelated to the renovation, my upstairs kitchen fridge sprung a leak and went into our basement from the ceiling. We gave Elia a call, who not only took our call, helped us asses if there was likely to be damage, told me what to look out for, and offered to send some guys out in the new year to repair or tidy anything that may have happened. Luckily they installed an access panel right where the water vampire was and there was seemingly no damage. This is a great customer satisfaction piece.

tl;dr If you're new to this process or otherwise serious about getting something done (my basement) contact Home Improvement People.

2 of 2 people found this review helpful.
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Company Response

Thank you Jonathan for this detailed and glorious review!
Happy Holidays and all the best in 2022!

Dan

jmbmoore
jmbmoore
1 review Toronto, ON
10/10

Bathroom renovation and upstairs leak fix.

We reached out to the Home Improvement People with a bit of a situation. While we have been thinking of renovating our main floor bathroom for a while (existing version is 26 years old), we weren't quite there yet. Recently we noticed a watermark on the ceiling from the bathroom above (also 26 years old). That created the situation mentioned.
Jerry was sent to meet with us on Thursday. Didn’t make sense to tear out the roof to fix the leak and then just patch it up. We discussed what we wanted to do renovation wise at the same time. Having added an HE furnace, the chimney was no longer needed which would add a bit of space to a very small room.
A portion of the roof came down Tuesday morning and as Jerry started looking at what the problem was, the leak got much worse. Timing couldn’t have been better. He did the demo, disposed of garbage, and then got started on the real work. We moved the sink, put in a longer shower, and replaced all the ceramics. He had projected 2 weeks and was a day less than that. Pricing was as quoted.
We can’t say enough about Jerry. So thorough that he put up all the towel bars as well. Excellent workmanship and tremendous personality. We would recommend him in a moment.

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Company Response

Hi!

Thank you so much! Jerry is a wonderful human in addition to being such a terrific craftsman. He will enjoy this review very much. As do we!
Thank you.

Dan

Jon Slater
Jon Slater
1 review Toronto, ON
10/10

Home Renovation

It was a pleasure dealing with The Home Improvement people. We have a relatively new home but were not happy with much of the main floor. Larry the project manager helped us come up with a plan to upgrade our Living Room / Dining room area, main floor powder room and our study for a very reasonable price. Most importantly for us living in the house - they were very timely and clean. I would highly recommend using them.

1 of 1 people found this review helpful.
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Company Response

Hi Jon!

Great to hear from you! Thank you for this beautiful review. Your home is gorgeous. Enjoy the renovated main floor. Looking forward to starting the basement bathroom shortly.

Dan

Martin in Burlington
Martin in Burlington
1 review Toronto, ON
10/10

Partial Basement

Hi All,

We didn’t realize how much we missed you guys.
It was great to have you back to complete the part of the basement that wasn’t already completed. We finally saved up the money to do built in closets and flooring and it was worth every dollar. It’s such a pleasure dealing with the entire gang. All the best!

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Company Response

Hi Martin,

Thank you for taking the time to write this review and for your faith in us once again. We will show the crew your kind words. Stay safe.

Dan

Yossi in Toronto
Yossi in Toronto
0 reviews Toronto, ON
10/10

Renovation

This is the 2nd time we have used HIP. They come as advertised. We love our new bathroom. We had a wonderful experience and look forward to using them again shortly to finish our master bathroom.

1 of 2 people found this review helpful.
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Company Response

Hi Yossi!

Thank you so much for this review. Our goal is to keep our clients coming back and we are so thrilled that we met your expectations once again.

Dan

Sylvain in Toronto
Sylvain in Toronto
2 reviews Toronto, ON
10/10

Interior renovation and bathroom creation

We had a great experience with Home Improvement People overall: from the initial meetings with Elia, to the design with Charlotte and the construction with Steve, Mario and Marcus. We appreciated their advice of using an architect pior of giving an estimate, it permitted to get more clarity on the scope of the project and avoid surprises.
We created a brand new bathroom, renovated the living room and master bedroom, refinished the basement, among other things.
Charlotte understood our vision and provided great guidance and advices at every stages.
Steve, Mario and Marcus went above and beyond to deliver the project in time, always willing to try atypical ideas and finding solutions when needed.

3 of 3 people found this review helpful.
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Company Response

Awesome! Thank you Sylvain for this detailed and flattering review. You worked with some really special people and we are so pleased that you are thrilled with the result. Enjoy your beautiful home!

Dan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement People Inc.

The Home Improvement People have completed literally thousands of renovations since our inception. We are a unique award winning contracting company, consulted by various media as industry experts.
Please view our website at homeimprovementpeople.com to view images of some of our projects.
For our clients' convenience, we've implemented progress billing as well as financing.
Regardless of scope, we approach every single home renovation with a foundation of strong design aesthetics, comprehensive product options, sound project management, and a commitment to craftsmanship.

Our projects range from remodelled bathrooms and kitchens, to rear additions, hardwood flooring, basements, second story additions and other extensive renovations. We undertake work in all budget ranges.

Choosing a reputable contractor is the most important decision you will make regarding your renovation. From plans and permits, to last little finishing details, The Home Improvement People is committed to completing your renovations and home improvements in a professional manner and to your complete satisfaction.
We take pride in our personalized service and our high quality workmanship.
Call us for quality, insured work - completed on time, and on budget.
416-782-7605.

CATEGORIES
General Contractors, Design/Build, Basement Renovation, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Condominium Renovations, Bathroom Renovation, Builders, Cabinetry & Millwork, Home Additions, and Design/Project Management
WEBSITE
http://www.homeimprovementpeople.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa/MC/Cheque
LICENSES
All
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.