We first called the Home Improvement People to deal with a bathtub that was leaking through the floor. We met with Jerry who walked us through the plan, gave us a detailed list of what we would need to purchase (tiles/bathtub/vanity etc.) and expected price of the job. Most companies we had talked to at this point had given us rough quotes over the phone - Jerry actually showed up, looked at the place, took measurements, listened to our plan, and then gave us a quote. Already a win. We decided to go with them right away. The timeline was expected to be 2 weeks to completely gut the bathroom and redo it.
Jerry showed up every morning by 9am and cleaned up after himself on the way out. He offered suggestions on adjustments to make as we finalized our remodel. He also pointed out an issue with the tiles we had purchased (too porous for a bathroom) and suggested alternatives. Once complete, the bathroom looked amazing. We still love it!
When we started a small laundry room reno, the Home Improvement People were the first ones we reached out to. We had a small all-in-one unit (no venting, 110v) and wanted to get rid of it, and install a new stacked washer/dryer (external venting + 220) and add a small sink in a different location. We managed to work with Jerry again, and once again he more than delivered! The work was done incredibly quickly (within the week), and for a price that was definitely in our budget. Once again he showed up and began work by 9am and cleaned up after himself nightly.
For all future projects, the Home Improvement People have definitely made it to the top of our list.