Home Appliance Repair Inc

Appliance Repair
1060 Meyerside dr Mississauga ON L5T 1J4
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Appliance Repair
Home Appliance Repair Inc
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58%

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Reviews by rating (past 12 months)

Reviews for Home Appliance Repair Inc

Average customer rating:
6.3 10 (111 reviews)

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Deepika in Mississauga
Deepika in Mississauga
0 reviews Mississauga, ON
0/10

Worst repair company

Had to deal with them regarding a warranty repair of a Cavavin wine cooler. They have unqualified technicians and they give you false information to get away with cheap fixes. Never go this company or buy Cavavin wine cooler.

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Ann from Nepean
Ann from Nepean
2 reviews Mississauga, ON
0/10

Unqualified company to repair appliances

Our recent experience with Home Appliance Repair was so negative that I have advised all our friends and relatives not to use them. Their technicians are not qualified to diagnose issues and therefore spend several days trying to think of a fix for your appliance (fridge, stove, dishwasher etc.) This is unfortunate because we all take time off work to accommodate these people in our home to no avail.

Their cost just to come to our home - $124.30
After 5 days and 17 phone calls between myself, the customer service person, 2 technicians and the manager, we decided to purchase a new machine. I really felt like a fool for calling this company to our home before reading the reviews. I hope that others read my review and stay away from (HARGTA).

The customer service do not communicate with the technicians and in our case, we were told by the technician that parts were on order for us, when infact the customer service person did not order the parts because she did'n think we needed them.

Finally, the technician who came to our home, flip our machine over which caused gallons of water to spill all over the floor.

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DORCIE in Brampton
DORCIE in Brampton
1 review Brampton, ON
10/10

Bosch Gas Range

I purchased a Bosch gas range from Appliance Canada and bought their extended warranty. The door of my gas range was locked and I was not able to open it. Appliance Canada recommended Home Appliance Repair. From the customer service rep calling me to set up the appointment to the repairing of the unit by the technician was a beautiful experience. They worked around my availability. I am so thankful that Appliance Canada recommended Home Appliance Repair. This will be my preferred company of choice and I have no issue in recommending them.

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Stephanie in Brampton
Stephanie in Brampton
3 reviews Mississauga, ON
0/10

Failed to repair- out $500

Called Samsung to inquire about repairing fridge. Told me to call these "preferred" repair people. Service tech had NO idea how to fix the problem was. Called someone. Said was "motherboard" $500 later and the problem still exists and new one developed (now it freezes all my food). Called again, sent another tech who had NO idea how to fix the problem. Would have someone call me...still waiting and it's been MONTHS. DO NOT RECOMMEND

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Private User
Private User
Private User reviews Burlington, ON
0/10

Repair freezer in one yr old samsung fridge

Should've checked reviews before calling them, came out to diagnose charged $124 and said will need 2 parts , had to call them to follow up on parts order after a week parts took 2 weeks to arrive , a month later tech came put the parts in never waited to see if it's actually working.
freezer still not working and can't get a hold of them.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible customer service

I have had two experiences with this company. Last fall I had my hardwood floors gouged when they pulled out the refrigerator with no floor protection. After repeated calls and no follow up, although it was promised, I finally gave up! I spent close to $800 on that occasion
I needed a further repair on my décor stove and called them again as apparently they are the authorized repair company for these appliances.
I paid for a service call and parts over 6 weeks ago and I cannot even get anyone to answer the phone or return a message. How do they stay in business? Find another repair company!

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Private User
Private User
Private User reviews Moncton, NB
0/10

Fridge repair

The price is ridiculously high. After sales service is awful if any. Does not care about the customers once you paid. Caused damage to my fridge in the process of repairing and then denied the fact afterwards. My fridge is now leaking and buckled my floor. There was no leaking whatsoever before the guy came. The so called warranty is utter garbage. They wont even come over to inspect the damage they did without charging you a service fee. Bad faith business. You will be able to find better quality service for a much cheaper price elsewhere. Will NOT recommend. 0/10

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Louise in
Louise in
1 review Toronto, ON
0/10

Repair Samsung Front Loader Washing Machine

NEVER AGAIN! Technician arrived, didn't turn a screw. Told us it was the spider and charged us $124.30 for 5 minutes. He said repair would cost $600.00(company doubled this amount). Estimate from company, which I had to chase down the next day was for $1273.49. My husband took it apart, bought the part/bolts for $203.00 and repaired it himself. It now works just fine. Every part number on estimate was for a different model entirely. They were trying to sell us parts not even needed! They should be ashamed! I wonder how many people have overpaid?

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thanksfornothing in
thanksfornothing in
1 review Mississauga, ON
0/10

Do not use these people

Had a "diagnostic" appt time booked for broken Samsung dishwasher that was stopping mid cycle. Gave us a time window of 10-1. No show, no call. Called the company, "he must be running late." (they don't care.) Guy showed up at 2, walked into the kitchen, opened the dishwasher, didn't power it up, didn't run a cycle, didn't check the mechanisms or breakers, didn't even touch a button or take a tool out. Took a picture and asked how I was paying. Seriously that's it. Less than 5 minutes and he literally did nothing. That's what this company calls a "diagnostic"?? $130 for him to ring my bell and leave me with no service plan. Now I am chasing them down to find out what the status is. I have called, emailed, and no response. Disgusting customer service. They just want your money. And I'm still left with a broken dishwasher and out $130 for nothing.

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Maria in
Maria in
1 review Vaughan, ON
10/10

Repair of our dryer

I would like to commend Mark. He is respectful, polite, courteous, knowledgeable of what he's doing. He went beyond his duty, cleaned the machine thoroughly and our vacuum he used.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Appliance Repair Inc

When your appliance breaks down, we know time is of the essence! That’s why at Home Appliance Repair, we only hire licensed technicians who are trained and experienced in all appliance repairs. They are friendly, courteous and honest experts who will fix your appliance to the highest standards using only quality parts. They are equipped with appropriate diagnostic and repair tools, two-way radios, and in-house technical support.

At Home Appliance Repair, we’ve made it our top priority to minimize the inconvenience of your broken appliance by getting it up and running in the quickest time possible, allowing you to get on with your day.

We are manufacturer authorized to service over 30 leading brands. In addition, we are equipped to service over 50 major brands under extended warranty as well as appliances no longer under warranty.

Our work is fully backed by 90 days warranty on labour and 2 years on parts, and as always when you hire Home Appliance Repair, you can rely on our 100% Customer Satisfaction Guarantee!

CATEGORIES
Appliance Repair
SERVICES
repair/ fix/ install / service fridges repair/ fix install/ service washers and dryers, dishwashers, microwaves, wine coolers/ cellars, gas ranges, electric ranges, stoves, convection ranges, water coolers, range hoods, down draft, induction cook top, window air conditioners, electric fireplace
BRANDS
Fridigaire/ Electrolux Icon, Bosch Thermodor, Dacor, Samsung, General Electric, GE Profile, GE Monogram, Fisher & Paykel, DCS, Gaggenau, Siemens, Eaumark, McClary, Gibson, Tappan, Magic Chef E-wave, Danby, Ventahood, Haier, Cavavin, Delonghi, Faber, Falnac, Bluestar, Greenway, Hotpoint, Huebsch, Calvinator, Premier Range, Simplicity, Avante, Ultraline, Viking, Blomberg, Burtazzoni, Zephyr, Whirlpool, Sub-zero, Maytag, Kitchenaid, Uline, Sharp, Panasonic, Scholtz-Arriston, Sanyo, Kenmore, Jenn-Air, Insinkirator, Capital, Caloric, Best, Asko, Amana, Air King, Admiral
WEBSITE
http://www.hargta.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
22
RETURN POLICY
100 PERCENT SATISFACTION GURANTEE
PAYMENT METHOD
cash, cheque, MC, Visa, AMEX
LICENSES
G2 Gas License, ODP Certificate
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
FLAT RATE LABOR BASED ON DIAGNOSIS AND REPAIR
WRITTEN CONTRACT
Yes
WARRANTY TERMS
DIAGNOSIS/SERVICE CALL CHARGE 30 DAYS, LABOR 90 DAYS, PARTS 2 YRS (UP TO $200.00) AND 90 DAYS FULL
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