Natural Choice Heating & Cooling Inc.

Heating & Air Conditioning
105 Industrial Drive, Unit 2 Whitby ON L1N 5Z9
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Heating & Air Conditioning
Natural Choice Heating & Cooling Inc.
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97%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 9 timesBest of 2020winner 9 times

Reviews for Natural Choice Heating & Cooling Inc.

Average customer rating:
9.9 10 (239 reviews)

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Andreas
Andreas
1 review Whitby, ON
10/10

Fall Furnace Service

If you are searching for anyone other than Natural Choice you are WASTING YOUR TIME. They were recommended to me by my former HVAC company that sadly went out of business.
These folks are the real deal... on time, on budget, rigorously honest and incredibly professional and pleasant. We have two furnaces, one gas fired, one electric as well as a gas fire place. They checked every unit, gave us some recommendations and left everything spotless. I will recommend this outstanding company to anyone and everyone I know. Big shout out to the team including Ryan and Gavin. Thank you gentlemen, you've done your company a huge service with your great representation.

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JdW
JdW
0 reviews Whitby, ON
10/10

New Furnace

We are very happy with the work done replacing our furnace. The information provided to make an educated decision was appreciated. Once we decided to move ahead with the project the work was done quickly and efficiently. I would highly recommend Natural Choice Heating.

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Company Response

We truly enjoy explaining what systems are available to our clients so they can pick the one that best suits them, we never want to just pick for you. Thank you for choosing us and sharing your experience!!

D&L Home
D&L Home
1 review Whitby, ON
10/10

A/C installation

James and his team were quick to respond to our request and they installed our new A/C the next day. Ryan did a professional job with a clean installation. James and Gavin followed up quickly with a response to my question (and checked in with us a couple of days later to follow up again). I would recommend Natural Choice Heating & Cooling. They also installed our furnace a couple of years ago and again, the installation was clean and professional. They are courteous and friendly. Thanks James and team!

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Company Response

With families at Home more this year than ever we know the importance and impact comfort made this year. We truly appreciate you choosing us and taking the time to share your experience with us.

Kevin M.
Kevin M.
3 reviews Whitby, ON
10/10

AC and Furnace Install

My AC broke down and called Natural Choice to take a look. My system was getting old (16 years) and was the original from the builder. James arrived to assess my old unit and in a polite, no pressure and well informed way advised that this unit needed to be replaced. After discussing my options, I was able to make an informed decision to get a whole system. Ryan (and Ben, I believe) arrived to do the install and, as James was, very professional and courteous. The installation was very cleanly done along with the pipes and wiring, it looked very professionally done! The AC system is a huge improvement to what we had, my old system ran constantly when the outside temperature was hot, this one actually works much more efficiently and doesn’t seem to break a sweat by comparison to get comfortable on the couple of very hot days we’ve had already. I can’t wait to see how the furnace will perform come the winter. Thank you James and team, I appreciate the time, effort and patience to compare options and answer my questions after the installation. Great job, we are very satisfied!!

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Company Response

Wow thank you for the kind words and we truly appreciate you for sharing and choosing us !!

Sharon from Oshawa
Sharon from Oshawa
2 reviews Oshawa, ON
10/10

Central AC Installation

I contacted this company when my A/C died in the middle of a heatwave (July 2020). They installed the new unit quickly and efficiently. I also hired them two years ago to install a new furnace, and I found James the team to be friendly, efficient and always available to follow up re: issues or concerns. I would definitely recommend them for any HVAC jobs in the Whitby area.

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Company Response

We greatly appreciate our clients reaching out to us in their time of need !! So glad you are enjoying your furnace so much and now your new air conditioning system !! All the best and thank you for sharing your experience!!

Leslie
Leslie
1 review Whitby, ON
10/10

New Air Conditioner

Jay and his team were amazing. Showed up on time, kept my house clean, and installed my new A/c which works perfectly!! Would recommend their service to anyone needing a new ac or Furnance.

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Company Response

Leslie it was our pleasure to you looked after, and we appreciate you choosing us as well sharing your experience with us!!

Karen Macnamara
Karen Macnamara
1 review Whitby, ON
10/10

Amazing customer experience & service

James and his team of experts were incredibly efficient, polite, clean & extremely Professional. They replaced our old AC unit with a much better system & had us up & running & we are now so comfortable in our home during this heat wave! I would highly recommend Natural Choice Heating & Cooling! Thank you James & team!

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Company Response

It was our pleasure!! We appreciate you choosing us, and sharing our experience!!

steve in North York
steve in North York
1 review Toronto, ON
10/10

Replace air conditioner

Ryan & Ben arrived last week to replace our old A/C. After disconnecting the old unit, they discovered a major problem in the way the unit had been installed. Ryan clearly explained the problem and the alternatives to a proper installation. A half day installation turned into a 12 hour one.
They were professional, communicative, respectful,clean, friendly and very enthusiastic about their work. They took real pride in what they did. Ryan left me with several good tips on vents being open, filters fan etc. The house is much more comfortable between the new unit and the tips Ryan gave me.
They were without doubt, the best all-round tradesmen I have ever dealt with. Thanks guys, it was a pleasure having you here!!
12 STARS ON A SCALE OF 10 !!!

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Company Response

Sometimes we get into a project and have our hands full with the mess that the previous HVAC contractor left, but we enjoy making it our mission to make it better than ever! We appreciate you sharing !!

Rob in Whitby
Rob in Whitby
1 review Whitby, ON
10/10

New AC Install

This is the second time we've gone with Natural Choice, and that should speak for itself. This time around we were equally impressed by the level of customer service and care that they provide. The finished product is excellent (AC in a new build), and we are comfortable again!

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Company Response

Rob, being a long time client we were excited to look after your new home! Congratulations on your new home and know your new air conditioning system will work perfectly for years and years!

zefrench
zefrench
1 review Whitby, ON
10/10

Tank-less water heater, Furnace, and Thermo pump

Great service and installation. I am VERY detail oriented and the team worked better than my expectation

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Company Response

Quality is in the details, so glad you noticed!!! Enjoy your unlimited hot water with recirculation pump !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Natural Choice Heating & Cooling Inc.

Did you we are a Lennox dealer? #lennoxstrong We go out of our way to find the best brands available that offer the best warranty/quality available to save you from having to do that research, you are in great hands when you call us !

We are very honoured that Rogers Media did this video of our company sharing how much we care about our clients feel free to copy and paste this link - https://www.facebook.com/RogersForBusiness/posts/1526593684061732

As an owner-operated local company that has been in business for over 16 years, we are proud to accept Homestars ˜Best of” Award for 8 consecutive years in a row. Here’s to a great year, and many more to come.

Starting in the trade in 1995 and working the different sectors learning some amazing experiences while taking annual courses to learn each manufacture James Smith created Natural Choice Heating & Cooling with two things in mind, caring for the client and caring about the employee. With those in mind was the inception and created over a decade and half of the highest quality of workmanship and we rolled out our red carpet treatment. Each employee proudly takes pictures of every installation from a thermostat to full custom ductwork installations, no project is too little. Our team of 10 well trained techs are willing and ready to take on any project you have.

Here at Natural Choice Heating & Cooling it has been our pleasure to offer the highest level of reliable comfort control for the Whitby, Durham, GTA, Kawartha Lakes & surrounding community for over a decade and half. Our foundation consists of efficient, reliable and cost effective heating, furnace, air conditioning, tankless and indoor air quality products. Along with ductless systems offered in Heat Pumps by different manufactures include Mitsubishi, Fujitsu, Samsung & LG's Art Cool system. We are also a leader in tankless systems installing Rinnai's for over a decade and half as an Authorized Service Provider for Rinnai.

From start to finish, our experienced estimators, project managers and technicians provide the expertise to ensure your project is completed on time, on budget and up to code. We understand that service interruptions are an inconvenience and cost you productivity so we focus on providing expedient services to get you back online as soon as possible without risking the safety of your valuable equipment. We are also absolutely committed to safety and provide ongoing education to our personnel to ensure complete compliance with the best practices and standards.

We offer our services to the following areas - Markham, Uxbridge, Richmond Hill, Scarborough, Cobourg, Port Hope, Unionville, Vaughan, Port Perry, Pickering, Ajax, Whitby, Oshawa, Courtice, Bowmanville, Lindsay, Peterborough

To learn more about our company you can visit us by clicking the buttons below:
Website - http://www.naturalchoiceheatingcooling.ca
Facebook - https://www.facebook.com/NaturalChoiceHeatingCooling
Twitter - https://twitter.com/NaturalChoiceHC/

We service the following brands Trane, Amana, Rinnai, Navien, Goodman, American Standard, Lennox, NTI, EcoBee, Monessen, Montigo, Napoleon Fireplaces, LG COOL ART ductless, & SO much more!

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
LENNOX, ECOBEE, NEST, FURNACE, AIR CONDITIONER, AIR CONDITIONING, AIR CONDITION ,BOILER, HOT WATER TANK, TANKLESS WATER HEATER ,DUCTLESS AIR CONDITIONER ,ROOF TOP UNIT, FIREPLACE REPAIR AND SERVICE, ALL KIND OF FILTER AND FURNACE REPAIR, BOILER REPAIR, AIRCONDITIONER REPAIR, ROOFTOP UNIT REPAIR . Gas Fireplace Services & Repairs Toronto, residential and commercial heating and cooling, Heating, cooling, furnace, gas fireplace, electric fireplace, air conditioner, A/C, indoor air quality, boiler, hot water tank, tankless water heater, duct cleaning, ductless air conditioner, heat pump, custom duct work, humidifier, thermostats, HRV, ERV, heap filter, indoor air quality, filters, gas line installation, in floor heating, electronic air cleaner, gas stove, service, maintenance, repair, fix furnace, residential, commercial coolng
SERVICES
We service all the products and manufacture's in the market for both Residential as well as Commercial. To learn more about our company you can visit us by clicking the buttons below: Website - http://www.naturalchoiceonline.ca Facebook - https://www.facebook.com/NaturalChoiceHeatingCooling Twitter - https://twitter.com/NaturalChoiceHC/ Repair, Service and Installation, Boiler Repair, Fireplace repair, service, Gas Fireplace Services & Repairs Toronto, residential and commercial, Heating, cooling, furnace, gas fireplace, electric fireplace, air conditioner, A/C, indoor air quality, boiler, hot water tank, tankless water heater, duct cleaning, ductless air conditioner, heat pump, custom duct work, humidifier, thermostats, HRV, ERV, hepa filter, indoor air quality, filters, gas line installation, in floor heating, electronic air cleaner, gas stove, service, maintenance, repair, fix furnace, residential, commercial cooling. Bowmanville, Port Hope, Cobourg, Whitby, Ajax, Pickering, Oshawa, Clarington, Uxbridge, Aurora, Peterborough, Markham, Richmond Hill, Ontario, GTA, Toronto, Scarborough, Vaughan, Peel Region, Durham Region
BRANDS
LENNOX, Amana, Bryant, Trane, Carrier, Rinnai, Goodman, American Standard, Lennox, NTI, EcoBee, Monessen, Montigo, Napoleon Fireplaces, LG COOL ART ductless, & SO much more!
SPECIALITIES
Our speciality is you, providing the Quality and Reliable Care that you expect from your local HVAC Company. Boiler Repair, furnace Repair, A/C Repair, Fireplace repair, Fireplace service,Gas Fireplace Services & Repairs Toronto residential and commercial heating repair, commercial cooling repair, Rooftop unit repair, Hvac repair and installation, Heating, cooling, furnace, gas fireplace, electric fireplace, air conditioner, A/C, indoor air quality, boiler, hot water tank, tankless water heater, duct cleaning, ductless air conditioner, heat pump, custom duct work, humidifier, thermostats, HRV, ERV, hepa filter, indoor air quality, filters, gas line installation, in floor heating, electronic air cleaner, gas stove, service, maintenance, repair, fix furnace, residential, commercial cooling.
WEBSITE
http://www.naturalchoiceheatingcooling.ca
YEAR ESTABLISHED
16
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Master Card/Visa, Cheque, 0% Financing & we can offer Rental
LICENSES
All techs are fully licensed gas fitters and refrigeration
MEMBERSHIPS
TSSA, BBB, ESA, OCOT, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We Provide a min of 2 years on everything we install, our Furnaces & AC's come with 10 years Parts &
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