Very satisfied client

We had our furnace stop working one night, so I contacted James from Natural Choice Heating and Cooling. I booked an online emergency service call to have the issue looked at. James was here in around 20 minutes because we had no heat. He was very pleasant to deal with as with the first visit. James varified the issue and got our furnace working so we had heat, until the new required part was ordered. We did need an ignitor to rectify the issue. James also found a few other issues that the furnace had that would be issues down the line and gave us some options. He also found that we had some installation issues from the original installer. (Not Natural Choice Heating and Cooling ) James gave us some options as far as either repairs or complete replacement was concerned. The option to replace the current furnace we had was to limit down the line repairs with our current and tired furnace. The fact that James fit us in the very next day was amazing to us. James and his crew did an amazing job with the install of our new furnace and can't thank them enough. Highly recommend for service or replacement.