WAZA HOME COMFORT INC.

This is my 5th year using Natural Choice Heating and Cooling for the annual maintenance on my furnace. No matter who you are dealing with from the company, they are always very professional and friendly. They are thorough when they are doing a job and happily answer any questions I might have. They take the time to explain things. Truly top notch customer service from these guys! I am so glad I found them. Thanks Gavin and the rest of the NCHC team!

We use this company for our hvac needs. They are always quick to take care of any issues that we have. Great communicators and excellent pricing and friendly and respectful employees. A great local company to do business with.

James and his team did an amazing job and we couldnt be happier. They dont use high pressure sales techniques and worked out a great package price for our furnace/ac/thermostat and ducting repairs. They were fast and didnt leave a mess. Couldnt be happier.

Quick efficient service reasonably priced. James was knowledgeable and will be using him from now on for all our furnace and air-con needs.

James was fantastic at going over all the options and explaining the products. He is very knowledgeable and passionate about the products. The ongoing regular service inspections are great. James is very reliable and dependable.

I was provided with the name of this company by Rinnai USA. , the manufacturer of my tankless hot water/floor heating system.
I was having a great deal of problems with a system installed by a well known HVAC company in Cobourg. Past design and installation errors by the Cobourg company meant poor performance and many hours of fighting with the contractor and spending more money for a fix that did not work. Natural Choice came in like a team of surgeons - they assessed, diagnosed and performed major surgery. I am 100% satisfied with every aspect of their work. My regret was not having them do the install in the first place. That was an expensive le$$on anyone reading this can avoid.

I have nearly 40 years in ICI HVAC and interviewed over 3 companies to replace my condenser and evaporator coil. I’ve always done such work myself but resolved to having a quality contractor perform the work. I specified the equipment and frankly found many contractors lacking until I met with Natural Choice. I made my expectations clear and I was not disappointed with the outcome. Professional, quality workmanship and conscientious in delivery.

Great, prompt service with minimal disruption to our office! I would use them again without hesitation and I'd definitely recommend them to anyone who needs this sort of work done. The installers were friendly and quick.

I was very impressed with James and his team when they installed an air conditioner for me 2 years ago. When I needed to replace my furnace this fall, I reached out to James and they were able to complete the install within 2 weeks. James provided me with a number of furnace options and information about each option so I could make an educated decision. The team onsite were very professional and ensured they left the area spotless.

I would highly recommend James and his team.

Natural Choice Heating & Cooling in Whitby is a great HVAC company to deal with. James took the time to answer all my questions and provided details during his visit and via email. Our initial meeting was for a quote for replacing our furnace and A/C, unfortunately days after getting the quote we had our hot water system quit on us so it was in need of replacement before the furnace. I felt comfortable with James during our initial meeting so I contacted him about the water heater, we were put on an emergency install list and we had hot water by the end of the week. We have since had the furnace and A/C replaced as well. Arek and Ben did an excellent job installing all three units. They were friendly, knowledgeable and courteous. I was impressed by their workmanship and how clean they left the work area. I would recommend them to anyone!