Natural Choice Heating & Cooling in Whitby is a great HVAC company to deal with. James took the time to answer all my questions and provided details during his visit and via email. Our initial meeting was for a quote for replacing our furnace and A/C, unfortunately days after getting the quote we had our hot water system quit on us so it was in need of replacement before the furnace. I felt comfortable with James during our initial meeting so I contacted him about the water heater, we were put on an emergency install list and we had hot water by the end of the week. We have since had the furnace and A/C replaced as well. Arek and Ben did an excellent job installing all three units. They were friendly, knowledgeable and courteous. I was impressed by their workmanship and how clean they left the work area. I would recommend them to anyone!