Milani Plumbing, Heating & Air Conditioning

Heating & Air Conditioning
Burnaby BC V5H 2G2
Write a Review
Write a Review

Recommended Professionals

99%(1428 reviews)
92%(860 reviews)
97%(11 reviews)
99%(1428 reviews)
92%(860 reviews)
97%(11 reviews)
HomeStars
Heating & Air Conditioning
Milani Plumbing, Heating & Air Conditioning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Milani Plumbing, Heating & Air Conditioning

Average customer rating:
8.9 10 (983 reviews)

Sort by

Sammy from Flower Power
Sammy from Flower Power
2 reviews VANCOUVER, BC
10/10

Fixed Toilet, Totally Saved us!

Milani Plumbing totally saved the day for my wife and I! Our upstairs toilet was clogged and overflowing, and some of the water started leaking into the floor and coming through the ceiling downstairs, causing a massive, water-filled bubble in the paint. We called Milani in a panic, and they were here in 10 minutes. Robert our plumber was really nice and definitely knew his stuff. He and his assistant quickly diagnosed and fixed the problem (a clog in the pipe 15 feet down the line). And they really went above and beyond to provide good service. Robert even climbed up on a ladder and drained the giant paint bubble in our downstairs ceiling! Also, because of the overflow, the bathroom was a total mess by the time they arrived, and they very helpfully cleaned it up before they left, even though the mess wasn't their doing. We thought Milani’s charges were totally reasonable -- $110 to snake the toilet, and another $30 to remove and replace the toilet, which they had to do to get to the clog so far down. We will definitely call Milani the next time we have plumbing problems.

Approximate cost of services:
$140.00
1 of 1 people found this review helpful.
Was this review helpful?
David in Burnaby
David in Burnaby
1 review Burnaby, BC
10/10

Re-Piped Old Section Of House

Milani actually did a really good thorough job. The previous company we had in only did a temporary fix whereas Milani really got to the root of the problem and remedied it. All their work was done in a timely fashion, craftsmanship quality was extremely high, customer service was great and all was done at a reasonable cost. I would definitely recommend these guys.

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
Was this review helpful?
4Freedom
4Freedom
1 review Burnaby, BC
10/10

Draintiles

Milani did a fantastic job for us and job was completed on time and on budget!I would definitrly recommend then to anyone with a big job like that!Milani has been around for 50 plus years and is family owned and operated.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Gloria Burgess in Vancouver
Gloria Burgess in Vancouver
1 review Vancouver, BC
10/10

Drain repair

They cleared out our drains - everything was draining into our downstairs shower and was flooding so they made an immediate repair. They also spent the time to tell us what we could do in the long term so we wouldn't have this problem anymore. We need to clear it once a year until we can replace it fully.

Approximate cost of services:
$311.00
1 of 1 people found this review helpful.
Was this review helpful?
Customer in West vancouver
Customer in West vancouver
1 review West Vancouver, BC
5/10

Furnace repair

Very dissatisfied with the quality of the work they do. They have come to our home three days in a row and still no heat and it is the middle of winter. We waited over the weekend and they don't call us on Monday, so I finally call them early in the afternoon on Monday. Hello, remember us? At that point, they say the needed part was ordered that morning and "may" arrive tomorrow so they "might" come out Tuesday afternoon and fix it. Then, at 4:30 pm on Monday (just before the end of the business day), they call and say they don't know what the problem is so they could try a few things and order some parts but it will cost more money and they won't guarantee anything will be fixed. He even suggested that the problem was that I did not give them a manual for the unit (which was untrue?) I would not recommend this company unless you don't care if the repair is done and you have money to burn.

UPDATE: My husband was able to work on the furnace Monday night and get it to work by using his tools and electrical know how. The next day, an experienced worker came and replaced the part my husband diagnosed as needing to be replaced. Now we have heat. Yay! Thanks to my hubby!

Review has 1 previous version
Approximate cost of services:
$750.00
What could this company do to improve their services?
Provide timely and quality service. Hire experienced repairmen, not novices who bill for doing zero work. Do not tell a customer you have ordered a replacement part then call and tell them later that you don't know what part is needed so nothing has been ordered.
Any advice to offer fellow homeowners facing a similar project?
If you use this company, absolutely insist on getting an experienced repairman to service and diagnose your problem. Otherwise, it will cost you a lot of extra money while the inexperienced guy learns on your dime.
0 of 1 people found this review helpful.
Was this review helpful?
disappointed
disappointed
1 review Langley, BC
2/10

furnace service and water heater service, furnace failure

6 days later and I'm still waiting for
Milani Plumbing and Heating to even call me about my failed furnace. I contacted several furnace service companies and was impressed with the sales rep over the phone. I hired them with confidence.

But when my furnace failed during a cold snap Milani failed to call me and failed to show for a schedule service call and 6 days later still has not contacted me. I am very disappointed and want to provide this review so other will avoid disppointment. Due to the loss of heat I became ill and am still recovering.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
Was this review helpful?
donald in Vancouver
donald in Vancouver
15 reviews Vancouver, BC
10/10

sewer cleaning

This company came promptly to help clean our clogged sewer. They did a good job, we were satisfied with their work. They were friendly and did not make a mess. They were very personable.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Simon, Vancouver
Simon, Vancouver
2 reviews Vancouver, BC
8/10

replace hot water tank

They came quickly, and seemed to know what they were doing. Did a good job, installed a new hot water tank and removed the old one, then took it away. No problems and no complaints

Approximate cost of services:
$1,300.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Milani Plumbing, Heating & Air Conditioning

Milani Plumbing Drainage & Heating Ltd is one of the largest and well established full service plumbing, heating and drainage companies in Vancouver and the lower mainland. We have a great team of experienced plumbers highly skilled in both commercial and residential services. www. facebook. com/ milaniplumbing www. instagram. com/ ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Burnaby?