From the initial consult to the full install Furnace king provided very great customer service and quality work. Sandip came to our house and explained everything from how the HVAC system works to what system would best meet our needs. He answered all questions and explained his reasoning for his answers. We recieved 4 other quotes and Furnace King was very competitive across the board.
We went with a Trane SV92 two level heat and multi speed fan along with a Trane XR16 AC unit. Overall very happy with the furnace; it is a bit louder than we expected but I believe that more has to do with the construction of our house vs the unit itself. The Trane XR16 AC unit is ridicuously quiet and you can barely tell its on besides the cool air coming into the house.
Sandip arranged out eco audit and explained what to expect and how much in rebates we would get and what kind of timeline to expect as well. Eco audit went through without any issues.
Installation was led by Joe who was very pleasant with my animals (Cat and dog) and very nice to all my family members. They laid down red mats to protect all the areas they were working in. Installation was done all in one long day 9 am to about 530 pm but very thorough and clean job done. All new return and outflow main sheet metal was done. Area was clean and tidy. At the end Joe showed us how everything works and gave us a few tips and things to look for.
Overall very happy with the service and value we received from Sandip, Joe and Furnace King. Look forward to contacting them for our maintenance and would recommend to friends and family
- Company Response
Thank you for the kind words Gianni
The Furnace King Team