International Pool & Spa Centers

Swimming Pools, Spas & Hot Tubs
4496 Chesswood Drive Toronto ON M3J 2B9
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Swimming Pools, Spas & Hot Tubs
International Pool & Spa Centers
Star Score
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58%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for International Pool & Spa Centers

Average customer rating:
5.9 10 (18 reviews)

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Brampton-7832
Brampton-7832
1 review Toronto, ON

First Review

2/10

opening of pool

This organization provides shoddy workmanship and does not stand behind their services.

we retained to open the pool, the crew arrived and were unable to open the pool as our pump was seized, they were to return to complete to finish the job, but claimed the pool was already open. This could not be as the pump was seized and required servicing to make it operational.

When I booked the appointment, they requested my credit card information, and subsequnetly charged my credit card $ 275.40 for a job not completed.
We are in the process of disputing the charge.

Contacted both the Oakville and Mississauga branch, who both agreed with us, the customer that the pool was not opened, however, Head office disagreed.

Mike the manager from the Head Office became verbally aggressive on the phone and quite argumentative.

Where does customer service fit in??

This company will take your money and not provide the service. STAY CLEAR OF THIS ORGANIZATION!!

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