This company has put my mom through hell! The whole experience has been a nightmare since day one. Starting the day she placed the order for the liner (which wasn't actually ordered until nine months later!) to after the liner was FINALLY installed (incorrectly no less). She is still fighting them three months later as the have threatened to send her to collections if she doesn't pay an additional $1,000 over and above the SIGNED contract which she never agreed to pay or was even aware of for that matter. The list of specific issues with this purchase is too l;ong to type but starts at the sales staff level all the way to head office, who has made several unkept promises and has ignored correspondence throughout the process. DO NOT BUY ANYTHING from Int'l Pool & Spa Warehouse. You will just become another innocent victim of their incompetence and greed!