We have been dealing with the Pickering/Oshawa locations for 4 years now. We purchased an Esther Williams Millenium pool, and are very satsified with the product. My wife and I attended their pool school where they spent half an hour on chemical maintenance and half on hour on technical. We get our water tested every week and they don't try to sell us a bunch of unneeded chemicals. I would recommend this company to a friend.