My Acer Desktop wouldn't boot nor it will let me go into BIOS to change the booting sequence. All work got stuck.
I had to go to Best Buy's Geek Squad as I had purchased 4 years warranty on the system and it was still good till 2017.
They took two weeks and called me to pick up. After all delivery papers were done, I just asked him to run it for once for my satisfaction.
It didn't boot and it was the same way as I had left with them two weeks ago. The service letter said they replaced the hard drive and tested it for 4 hours.
I am totally disappointed. Now another week has passed and the system still hasn't been delivered to their service location.
I am angry as hell. DON'T BUY SERVICE PLANS.